The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,854 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,854 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent from start to finish. Simple ordering and slick delivery. Highly recommend, hopefully the wood will burn well when the weather turns cold!”

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Posted 7 years ago

Thank you Rob, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

“Received fifty nets of wood. Arrived well protected and some have now been moved into the shed we use for storage and the rest ready for stacking in the inglenook. Very pleased with the quality. This is our second order from this company as we were so pleased with the first order.”

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Posted 7 years ago

Thank you Sally, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“You get what it say,s quick timely delivery hassle free. Every time I have dealt with the aluxury wood company the goods arrive as requested in a timely manner. No delays no excuses. Not a lot of businesses provide this sort of service when dealing with an internet business.”

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Posted 7 years ago

Thank you John, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

“Very happy with the quality and value of the product. Service was prompt.”

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Posted 7 years ago

Thank you James, the positive feedback is very welcome!

Posted 7 years ago

“Product was exactly as described fast service delivered neat tidy and easy to handle no issues whatsoever”

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Posted 7 years ago

Thank you John, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 7 years ago

“Good quality wood. Good delivery service - agreed to postpone delivery for 24 hours at my request.”

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Posted 7 years ago

Thank you, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“Nice clean pallet of kiln dried ash delivered directly into my garage.. Should've bought two while discounted.”

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Posted 7 years ago

Thank you Stephen, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

“Ordered several times now and never had an issue. Good quality wood which burns better than standard seasoned stuff. I will no doubt order again before winter sets in.”

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Posted 7 years ago

Thank you, the positive feedback is very welcome!

Posted 7 years ago

“Good quality logs delivered at a time convenient for me”

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Posted 7 years ago

Thank you Andrew, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“The ordering process was easy and customer services were very helpful”

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Posted 7 years ago

Thank you, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 7 years ago

“Quick fast delivery of high quality wood.”

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Posted 7 years ago

Thank you Roy, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“Wood very good quality and delivery service exceptional.”

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Posted 7 years ago

Thank you Alan, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 7 years ago

“Excellent service right from ordering to deliver. This is the third year we have order from luxury wood company can't fault them. The logs are good & burn well, we had ash logs last year but decided to go for oak this year see what they like, not been cold enough yet to try.”

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Posted 8 years ago

Thank you Angela, the positive feedback is very welcome!

Posted 7 years ago

“Good product, speedy delivery and arrived at the correct time.”

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Posted 8 years ago

Thank you, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

“2nd time have ordered logs from this company. Very quick delivery. Logs well packed on pallet and shrink wrapped in plastic protection. Delivery driver was very helpful wheeling pallet into my garage. Logs burn very well.”

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Posted 8 years ago

Thank you Derek, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“as with my last order, excellent communication from the company ,fast delivery and once again top quality clean wood”

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Posted 8 years ago

Thank you Alan, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 7 years ago

“Always a quick and effortless purchase and delivery”

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Posted 8 years ago

Thank you, the positive feedback is very welcome!

Posted 7 years ago

“Good service excellent quality and quick efficient delivery”

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Posted 8 years ago

Thank you David, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“Excellent customer service and fast delivery time.”

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Posted 8 years ago

Thank you, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 7 years ago

“Second time i've used this company as the quality of the wood was excellent. Easy ordering process and this order arrived within 4 days. I noted some previous comments about the delivery drivers but the same driver has delivered both my orders and he was excellent.”

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Posted 8 years ago

Thank you Paul, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

The Luxury Wood Company is rated 4.5 based on 4,854 reviews