The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,876 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,876 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the largest crate of kiln dried ash and delivered quickly and efficiently with a telephone call to confirm delivery date. Delivered on pallets to kerbside with no problems. Wood tightly packed in crate to maximise quantity and consistent sizes up to the ordered size so will fit in my wood burner. Stocked up now for winter.”

Helpful Report

Posted 2 years ago

“Very good quality logs, delivered quickly and well crated.”

Helpful Report

Posted 2 years ago

“Always had good service from Company. Had problem with delivery as driver reluctant to drive into our close. Eventually he did drive in. Never had this problem in all the years I’ve used your Company.”

Helpful Report

Posted 2 years ago

“As usual great logs, on time can't complain (wish they were a bit cheaper!) but brilliant logs, thank you cheers”

Helpful Report

Posted 2 years ago

“Great company, ordered many times from them, the products are always as described and arrive in good time. Would highly recommend.”

Helpful Report

Posted 2 years ago

“Ordered many times from Luxury Wood, never had a problem, always prompt delivery and product first class”

Helpful Report

Posted 2 years ago

“Can’t complain service very good ( but wish you done a loyalty type offer seen as we have logs from you all the time but never get a discount for loyalty)”

Helpful Report

Posted 2 years ago

“Excellent service with prompt delivery, I got exactly what I asked for.”

Helpful Report

Posted 2 years ago

“Very neatly packed and delivered by a helpful young man.”

Helpful Report

Posted 2 years ago

“Great price and quality I would certainly use them again I was allowed to collect (4 lengths of Oak Boards) which saved me some money too 10/10”

Helpful Report

Posted 2 years ago

“Great service delivery driver very helpful. Phoned as I was not in. Recieved an Email but never arrived until after 1100 on the day telling me delivery was due that day.”

Helpful Report

Posted 2 years ago

“Great value for money, per pallet, per kilo and per lt burn's excellent and comes bone dry on arrival due to the wrapping. I will be buying again. Easily the best I've bought from. Thank you.”

The Luxury Wood Company 5 star review on 14th August 2023

Helpful Report

Posted 2 years ago

“The process from ordering to delivery was very good and the delivery man was very helpful and placed the crate exactly where we wanted it. We will be ordering again from you when we require more logs.”

Helpful Report

Posted 2 years ago

“Some of the wood had cracks and splits in them. I am unsure if this is a normal amount for this sort of timber. The delivery driver was helpful and friendly, though they did leave a lifting strap at my address”

Helpful Report

Posted 2 years ago

“The delivery is prompt and the delivery drivers are always pleasant and helpful. The wood is consistently good, dry and cut to a consistent size. Have used for a few years now and have always been pleased.”

Helpful Report

Posted 2 years ago

“From advice down to the ordering and delivery it was smooth and they were so very helpful. The wood is superb 🦋”

Helpful Report

Posted 2 years ago

“Having used 'Luxury Wood' for a number of years now I have never been let down. Neighbours ask me where I get my wood and I have no hesitation to recommend The Luxury Wood Company.”

Helpful Report

Posted 2 years ago

“Great value will use again”

Helpful Report

Posted 2 years ago

“Excellent service!! Good price and fast delivery. Very happy 😊”

Helpful Report

Posted 2 years ago

“Excellent service and product. Highly recommend, many thanks, will definitely be using again, regards, Rachel”

Helpful Report

Posted 2 years ago

The Luxury Wood Company is rated 4.5 based on 4,876 reviews