On the whole I’ve found Luxury Wood a good company. We’ve had three deliveries of wood and assorted items from you. One recent pallet of logs was slightly less high quality than the others but generally all good products. The only real improver would be the delivery company that is used. They were not as good as they could be. A very friendly driver, however, twice they didn’t deliver when they said they would. When they arrived they don’t have the ability to move the heavy logs across gravel to where they need to be stored. Given that the vast number of houses ordering logs are likely to have gravel driveways this seems a bit of a fundamental floor and certainly frustrating for customers. All that said we think Luxury Wood Company to offer a good product and service.