The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,850 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods were delivered on time, were of good quality, and easy to put together, from on line instructions.”

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Posted 4 years ago

“Excellent product and great service”

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Posted 4 years ago

“Great sleepers at a great price.”

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Posted 4 years ago

“Great service. Delivery was excellent very tight lane. Sleepers fantastic quality.”

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Posted 4 years ago

“Wood was delivered from the road side directly to the side of my property by the delivery driver who was very helpful. Not burnt any of the wood as yet but it looks good quality,”

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Posted 4 years ago

“Like a lot of the suppliers in this sector, whilst their products in the form of pellets might be ok, their supply chain management is abysmal. When I write a note As part of the order that I need 24 hours notice of the planned delivery day, I had hoped this was noted and baked into their routines. Not a chance. One hour before the delivery was to be made I get a call from the driver saying he’s on the way. Stating that this was out of their control and down to the delivery company tells me all I need to know, that you could do better, but are unlikely to. Last order you’re getting from me then.”

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Posted 4 years ago

“Great sleepers, good price, easy to order online and excellent delivery drivers. All in all very happy with the service”

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Posted 4 years ago

“Would highly recommend these guys a great service at a competitive price and for quality wood that nobody else can supply. Well impressed !!”

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Posted 4 years ago

“Good points- * Easy ordering and great website. * good initial phone call, advising imminent delivery. *great friendly delivery guy from Ponte. *great quality oak sleepers Bad points: * initial delivery didn’t arrive, then turned up at 7am unannounced the next day. Overall- Good service”

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Posted 4 years ago

“This is the 4th year that I have used Luxury Wood. Good quality, well packaged and delivered on time, what more can you say”

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Posted 4 years ago

“Good quality oak sleepers, delivered on time. Reasonable price with very reasonable delivery cost.”

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Posted 4 years ago

“Quality Sleepers, I was informed of the delivery day and the sleepers were delivered promptly. The Website was a little confusing whilst ordering.”

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Posted 4 years ago

“Very happy. Delivered on time and the delivery driver was able to drop the load exactly where I wanted it. Sleepers all look very good.”

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Posted 4 years ago

“Recommend by our neighbours and you didn’t disappoint great pallet great logs smell great.”

The Luxury Wood Company 5 star review on 27th July 2020

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Posted 4 years ago

“Quality logs as usual. No rubbish in the crate. I wouldn't shop anywhere else.”

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Posted 4 years ago

“I ordered 16 oak sleepers for a mix of furniture and garden border sleepers. I received a mix of red and white oak. Sizes were a little rough and some not that square. Some of these were good enough for furniture and some were only suitable for sleepers so a mixed bag. The price for the sleepers was very good though. Delivery was a bit haphazard and took around 2 to 3 weeks after the order. Would I use this company again, Yes.”

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Posted 4 years ago

“Good prompt service and delivery man especially was very helpful”

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Posted 4 years ago

“Easy to order, delivery quick and driver halpful.”

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Posted 4 years ago

“Very well packaged and lovely evenly sized logs. We have yet to burn any but they certainly sounded nice and dry when I stacked them.”

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Posted 4 years ago

“Excellent service, oak sleepers great quality.”

The Luxury Wood Company 5 star review on 23rd July 2020

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Posted 4 years ago

The Luxury Wood Company is rated 4.5 based on 4,850 reviews