The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,561 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 31st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery. The chicken feeder was missing a pin to assemble it - which was no fault of the incubator shop. They sourced the replacement within 48hrs, communicated clearly via email and posted the additional item 1st class. Excellent response to a problem and complete resolution. Thank you.”

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Posted 7 years ago

“Superb service, it was noticed I had ordered spare parts for different incubators so a quick call sorted the problem.”

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Posted 7 years ago

“Excellent service. E-mails responded to promptly and very fast delivery service.”

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Posted 7 years ago

“Haven't used the brooder yet.However the delivery was fast, and I'm very happy with the incubator I bought.Very good service.”

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Posted 7 years ago

“Haven't used the incubator yet but really pleased with the look / quality of it and the speed of delivery.”

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Posted 7 years ago

“Fast delivery, great service.”

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Posted 7 years ago

“This is the first time I have ordered from this shop. Really good customer service. Kept me updated throught out process. Incubator arrived on time very well packed and loved my free gift. Thank you.”

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Posted 7 years ago

Hi Zuzana, thank you so much for leaving this kind review. I'm really pleased we could help you. Hopefully we'll see you again soon! :-)

Posted 7 years ago

“correct product from an easy website and a prompt actioning of my order”

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Posted 7 years ago

Many thanks for the kind review. We always strive to exceed expectations :-)

Posted 7 years ago

“Amazing service and fantastic products. We will definitely be back in the future! Huge thanks for all your support, from Wirral Animal Sanctuary”

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Posted 7 years ago

Thank you Steph and team for this kind review and for your continued custom at our family business. We love supplying Wirral Animal Centre and are in awe of the kind work that you do. Best wishes, Mike & team!

Posted 7 years ago

“We worked with the Incubator Shop for a BBC television production involving hatching quails, and it was an absolute pleasure from start to finish. Mike advised us at every stage of the process, and was incredibly knowledgeable about the hatching process of all the species we considered, and all of the incubator options available to us to make our project run smoothly. We knew we were certainly in safe hands and the Incubator shop team were always ready to help with any questions. We couldn't have done the project without them. I really look forward to working together again in the future!”

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Posted 7 years ago

Hi Laura, thank you very much for your kind review. It was a pleasure to assist with the Royal Institution Christmas lectures. Thanks to you and the Windfall Films team for choosing The Incubator Shop as your supplier for your hatching project. We're certainly looking forward to working with you again in the future.

Posted 7 years ago

“Great service always someone to give you advise,and fast delivery.”

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Posted 7 years ago

Many thanks for your kind words Denise :-)

Posted 7 years ago

“Always helpful and there when you need them; from an incubator to accessories they have always been helpful and supportive.”

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Posted 7 years ago

Thank you very much for your kind review. I'm really pleased we could help, whether a purchase is big or small :-)

Posted 7 years ago

“The incubator is reely good and exceeded my expectation. Thank you”

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Posted 7 years ago

Thank you very much. We're very pleased to hear it!

Posted 7 years ago

“First class service, very impressed. Thank you,”

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Posted 7 years ago

Thank you very much for your kind review :-)

Posted 7 years ago

Thank you very much for your kind review. I'm pleased you're happy with our customer service :-)

Posted 7 years ago

“Quick service, good product”

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Posted 7 years ago

Excellent! I'm so pleased to hear it :-) Thanks for your review.

Posted 7 years ago

“Speedy delivery and the product is excellent. Very pleased indeed with the service and quality from The Incubator Shop.”

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Posted 7 years ago

I'm really pleased to hear it. Thanks so much for your kind review Russell!

Posted 7 years ago

“Excellent service and prompt delivery”

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Posted 7 years ago

Glad we could help Lin! :-) Best wishes!

Posted 7 years ago

“The Staff were very helpful and friendly and the incubator arrived the day after ordering it. I haven't used it yet so I can't say anymore at this stage. Peter Williams.”

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Posted 7 years ago

Many thanks for your excellent review Peter. If you have any questions with the incubator, just get in touch :-)

Posted 7 years ago

“I was guided by the friendly team to getting the right incubator for me and my family. It’s our first time buying an incubator so we’re clueless but thanks to the incubator shop we were given all the information we needed and I definitely feel I can turn to them and get help/support if needed. A big shout out to Bronti for a seeing my questions. Will be using the site again.”

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Posted 7 years ago

Hi Tyrone, we're so pleased that we could assist you and your family in choosing the right incubator. Everybody has to start somewhere, so we're totally happy to answer any questions now, or in the future. Bronti and the rest of the team will be here to help you any time. Best wishes!

Posted 7 years ago

“I would like to thank The Incubator Shop for their Excellent customer service and help in resolving my problem. Once purchase was made of the spare part it was dispatched the same day and arrived the next. Many thanks to all the team John”

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Posted 7 years ago

Thank you for your excellent review :-) I'm so pleased we could help.

Posted 7 years ago

The Incubator Shop is rated 4.9 based on 3,561 reviews