The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,551 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,551 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

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Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service always someone to give you advise,and fast delivery.”

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Posted 7 years ago

Many thanks for your kind words Denise :-)

Posted 7 years ago

“Always helpful and there when you need them; from an incubator to accessories they have always been helpful and supportive.”

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Posted 7 years ago

Thank you very much for your kind review. I'm really pleased we could help, whether a purchase is big or small :-)

Posted 7 years ago

“The incubator is reely good and exceeded my expectation. Thank you”

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Posted 7 years ago

Thank you very much. We're very pleased to hear it!

Posted 7 years ago

“First class service, very impressed. Thank you,”

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Posted 7 years ago

Thank you very much for your kind review :-)

Posted 7 years ago

Thank you very much for your kind review. I'm pleased you're happy with our customer service :-)

Posted 7 years ago

“Quick service, good product”

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Posted 7 years ago

Excellent! I'm so pleased to hear it :-) Thanks for your review.

Posted 7 years ago

“Speedy delivery and the product is excellent. Very pleased indeed with the service and quality from The Incubator Shop.”

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Posted 7 years ago

I'm really pleased to hear it. Thanks so much for your kind review Russell!

Posted 7 years ago

“Excellent service and prompt delivery”

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Posted 7 years ago

Glad we could help Lin! :-) Best wishes!

Posted 7 years ago

“The Staff were very helpful and friendly and the incubator arrived the day after ordering it. I haven't used it yet so I can't say anymore at this stage. Peter Williams.”

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Posted 7 years ago

Many thanks for your excellent review Peter. If you have any questions with the incubator, just get in touch :-)

Posted 7 years ago

“I was guided by the friendly team to getting the right incubator for me and my family. It’s our first time buying an incubator so we’re clueless but thanks to the incubator shop we were given all the information we needed and I definitely feel I can turn to them and get help/support if needed. A big shout out to Bronti for a seeing my questions. Will be using the site again.”

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Posted 7 years ago

Hi Tyrone, we're so pleased that we could assist you and your family in choosing the right incubator. Everybody has to start somewhere, so we're totally happy to answer any questions now, or in the future. Bronti and the rest of the team will be here to help you any time. Best wishes!

Posted 7 years ago

“I would like to thank The Incubator Shop for their Excellent customer service and help in resolving my problem. Once purchase was made of the spare part it was dispatched the same day and arrived the next. Many thanks to all the team John”

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Posted 7 years ago

Thank you for your excellent review :-) I'm so pleased we could help.

Posted 7 years ago

“Brilliant, order acknowledged quickly and delivered quickly and efficiently. A very good product too, the second one I have ordered.”

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Posted 7 years ago

Glad we could be of service. When you need a third... you know where we are :-) Thanks for such a great review!

Posted 7 years ago

“Very well priced, well packaged and fast delivery. Will definitely use again 😃 Hopefully have some successful incubation now 🤞🏼”

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Posted 7 years ago

Excellent to be delivering on all those fronts! Thank you so much for your review Chris!

Posted 7 years ago

“Always great service highly recommend”

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Posted 7 years ago

Thanks very much for your kind review :-)

Posted 7 years ago

“I am very pleased with both the service and products from The Incubator Shop, and hope to purchase again in the future.”

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Posted 7 years ago

Whenever you need anything else, we'll be happy to help. Thank you for your kind and considered review.

Posted 7 years ago

“Amazing fast delivery can’t fault them.”

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Posted 7 years ago

Brilliant to hear! Thanks so much :-)

Posted 7 years ago

“Thank you.The feeder was a good price and promptly delivered. Excellent”

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Posted 7 years ago

Hi Janice, thank you so much for your review! I'm pleased we could help.

Posted 7 years ago

“Awesome service!”

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Posted 7 years ago

Awesome customer! :-) Thanks so much Nick.

Posted 7 years ago

“Such great service ... they were so helpful and ensured our feeder got to us before time as we were going away. Brilliant!”

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Posted 7 years ago

Thanks very much for your kind review Stuart. We'll always try to work with you on the most suitable and fastest delivery options. So if you need anything again in the future, just let us know.

Posted 7 years ago

“Very good customer service. Would have 5 out of 5 but gave a 4 as instructions were not in box”

The Incubator Shop 4 star review on 5th January 2019

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Posted 7 years ago

Thank you Mr Maufe for your review. I totally understand your feedback and we'll redouble our efforts to check for instructions in the boxes. Thanks for taking the time to let us know. I'm happy to post or email instructions to you if you still need them? But looking at your photo it looks like you and your silver-laced birds are doing great :-) Thanks again and best wishes, Mike.

Posted 7 years ago

“Really helpful with trying to diagnose my incubator issue, even though I had bought it second hand from a friend. Their customer support is amazing - really helpful and knowledgeable. Delivery and service, etc. all perfect, as expected. A great company.”

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Posted 7 years ago

It's lovely that you've taken the time to write this review. Thanks so much for sharing your experience. We feel that it's really important to help as many people as possible. You never know when a stranger will become a customer or even a friend. If you need help with anything in the future, just get in touch.

Posted 7 years ago

The Incubator Shop is rated 4.9 based on 3,551 reviews