The Incubator Shop Reviews

4.9 Rating 3,398 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,398 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Hi I purchased an Incabator yesterday Still waiting on an email of confirmation & for payment please if you can send me 1 Bramleygareth@gmail.com Thanks

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Asked by Gareth Bramley (2 months ago)

Hi Gareth, Thank you for getting in touch. It looks like there was a typo on your email address. I've corrected it at our end and resent the emails. If you haven't received them, check junkmail too. I can confirm that your order was dispatched today on a next working day service so should arrive Monday or sooner. Best wishes, Mike The Incubator Shop

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Answered by (2 months ago)

I have recently purchasedx a Rcom Eco 10 incubator and i wish to order a rotation unit for this item

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Asked by Dave Green (1 year ago)

Hello, Thank you for your question. we don't sell the automatic turning kit for the Rcom 10 Eco but we do sell the Rcom 10 egg tray which coverts the machine from a manual turn incubator to a semi-automatic incubator. The tray enables you to only need to rotate the lid to turn the eggs rather then having to open the incubator up and turn each egg by hand. You can find the tray on the link below. https://www.theincubatorshop.co.uk/products/details/rcom-10-egg-tray.html I hope this helps. Best wishes, Bronti.

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Answered by Bronti (1 year ago)

Hi I see the brinesea mini 11 ex is for hens egg would it take turkey eggs and if so how many. Need quick answer for Xmas press

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Asked by James birch (2 years ago)

Hi! Thanks so much for the question. The Mini II EX will fit some Turkey eggs but it's a small incubator so not ideal. A much better idea would be the Maxi II EX - It's on Special Offer at just £200 right now so, just £10 more than the Mini II EX but at twice the capacity - https://www.theincubatorshop.co.uk/products/details/brinsea-maxi-ii-advance-ex-automatic-egg.html Best wishes, Mike

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Answered by Mike (2 years ago)

Can you suply48icubatormanuel theydidnt señdme oneok thanks

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Asked by Roýdòwns (2 years ago)

Bonjour, j'ai reçu un incubator king suro mx20 rcom, mais je n'ai pas de manuel d'utilisation en Français, est il possible d'en avoir. merci

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Asked by André Van der Borght (2 years ago)

Bonjour, Merci pour votre question. Nous n'avons que des copies en anglais du manuel d'utilisation, mais vous pouvez peut-être télécharger une copie en français sur le site Web de Rcom - http://www.autoelex.com/new/en/. Ou demandez-en un à Rcom. Bronti.

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Answered by bronti (2 years ago)

Hi please can you help , I have the brinsea eco incubater I have it set to turn every 45 mins it did this the first few days but now it as stopped turning I have hen eggs in it at moment ,what's wrong with it as I only bought it on the 13th of this month

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Asked by Caroline (3 years ago)

Hello thank you for your question. You may find the help you are looking for here - https://www.theincubatorshop.co.uk/faqs/egg-turning-help/ If you are still struggling please use one of the contact forms on our website to contact support and someone will be back in touch within an hour to help and support you further. Bronti.

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Answered by Bronti@ The Incubator Shop (3 years ago)

Good morning, I am looking to buy an incubator mainly for duck eggs. Have incubated hen eggs very successfully with an old brinsea in the past, but struggle with duck. Could you please recommend.

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Asked by Gwen Legg (3 years ago)

Hello Gwen, I am sure I can help answer your question. When looking for a machine for duck eggs it is always best to look for one with a universal egg tray. Duck eggs can vary in size and incubators that have egg specific trays are normally for hen eggs and not all duck eggs turn very well in these machines. I would also suggest a machine that offers some humidity control whether it be just a humidity read out like on the Brinsea Ovation 28 Advance or one with full humidity control like the Rcom 20 max. On the link below you can find all the machines we find are great for incubating duck eggs. https://www.theincubatorshop.co.uk/products/incubators-for-duck-and-goose-eggs.html I hope this helps Bronti.

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Answered by Bronti @ The Incubator Shop. (3 years ago)

Hallo,ik heb een nebula bevochtiger gekocht ,maar weet niet hoe ik die instel op 45 procent ,is niet in het Nederlands en hoeveel moet het de laatste 3dagrn zijn grtn Maurits

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Asked by Maurits Gregoir (3 years ago)

Hallo, bedankt voor je vraag. Helaas zijn wij geen Nederlanders, dus het zou moeilijk zijn om te vertalen en u te helpen. Ik raad u aan contact op te nemen met het bedrijf waar u gekocht heeft. Of neem contact op met de fabrikant ... https://www.riversystems.it/grtn Mike

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Answered by (3 years ago)

I’m looking to buy incubator for my sons birthday , we have chickens but he wants to hatch his own . We don’t have a cockerel. Which incubator do you recommend ideally one with automatic turning - river or Brinsea ?

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Asked by Penny Walker (3 years ago)

Hi Penny, apologies for the late reply due to the weekend. It's a great idea for a gift for your son! There's nothing quite like hatching and rearing your own chicks. You'll need to find a good supplier of high quality fertilised eggs, or a friendly and fertile cockerel to mate with your hens. After that, both brands of incubators you've suggested would do a brilliant job. The ET Super 12 Auto or a Brinsea Mini II Advance are both brilliant options, both with Automatic Egg Turning. The Brinsea offers better visibility but the ET has the option to upgrade to full humidity control in the future. You'll also need to consider your timescale. At the time of writing this, we're out of stock on both incubators. The ET is due back within a week, but Brinsea may be longer away. If you email sales@theincubatorshop.co.uk with your timescale and any other requirements, we'll be sure to help you. Best wishes, Mike

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Answered by (3 years ago)

Can you help I’m using the r com after storage correctly cleaned but it’s not turning the eggs .

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Asked by Sheila pounder (3 years ago)

Hi Sheila, I'm really sorry but I can't find any order under your name or email address on our system. So I can't identify which product you have. But, if you go to https://www.theincubatorshop.co.uk/help/ you can get in touch with a member of our team. Let us know the exact product you have and as many details as possible. We'll do our very best to help. Kind regards, Mike The Incubator Shop

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Answered by (3 years ago)

Check the inner small motor which rotates the egg,it might be faulty dear

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Answered by Ahmed khan (1 year ago)

Can anyone help. I have a R.com pro10 and using it for the first time. The humidity has held excellent all the way but now down to day 3 the turner has stopped, I've filled both chambers with water and inserted the filter. I can't get humidity above 48% . Any advice?

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Asked by Pam (4 years ago)

Hi Pam, No problem at all. Yes we can help :-) It sounds like everything is going perfectly. The Rcom 10 Pro is designed to stop the egg turning when there's three days left to go. This is what all of the best incubators do. It allows the chicks to position themselves in the shell ready to hatch. You don't want any egg turning to be happening around hatching time, otherwise this can hurt the chicks. As for humidity, the Rcom 10 Pro has manual humidity control. So filling both chambers with water will increase the humidity. But you need to give it time, it won't increase instantly. The water has to first warm up, then evaporate, and then the sensor will detect the humidity rise. The very best advice we can give you is to not interfere with the incubator at this stage. The nickname for this part of incubation is 'lockdown'. This means the lid should remain closed from now on to allow the heat to stay high and the humidity to not escape. In nature, this is the part where the hen will not leave the nest until all the chicks are hatched and well. You'll find that once they start to hatch, the humidity will rise very high. But don't worry, just leave them be and all will be just fine. If you need any other help, just go to https://www.theincubatorshop.co.uk/help/ or contact us for more info. Kind regards, Mike

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Answered by (4 years ago)