The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,561 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 31st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was very straight forward, lots of info on website which helped me decide which item was suitable. Havent used it yet as it is a xmas pressie. Delivered promptly and kept informed of delivery time etc. Happy so far.”

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Posted 7 years ago

“Amazing customer service. Order literally came next working day and I got everything in perfect condition. Very well packed. Also received a nice Christmas gift too! Will buy from again and tell my friends who also plan to get into incubating and rearing for their kids or as pets for themselves. Thank you to the person who packed my order and thank you to the incubator shop. Merry Christmas and a happy New year.”

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Posted 7 years ago

“Extremely fast delivery, well wrapped”

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Posted 7 years ago

“Excellent service came within 2 days even though i chose up to 5 days delivery. The treadle feeling product is excellent and would definitely recommend it. We'll made easy to put together.”

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Posted 7 years ago

“The Incubator Shop staff were very helpful during the ordering process, and my order was dispatched very quickly, and arrived well packaged, so I was very happy with the ceramic goose eggs.”

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Posted 7 years ago

“An excellent service - best prices of course, but also fast delivery and the inclusion of advice with the incubator was great.”

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Posted 7 years ago

“love the service, the choice and the ease of ordering too”

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Posted 7 years ago

“Fast delivery!”

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Posted 7 years ago

“The item ordered arrived in good order and within the time specified. THanks to all.”

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Posted 7 years ago

“Sorry to report, I received the order but the plastic water connector is broken so I’m waiting to hear about possible replacement.”

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Posted 7 years ago

Dear Andrea, Thank you very much for leaving a review for our customer service. But i'm deeply saddened to see it was only a 2-star. We were made aware of the damage on Friday 14th. Upon which we immediately contacted the manufacturer to organise a replacement part. We responded to your email immediately to let you know that the manufacturer would be in touch with you directly on Monday 17th (today) to arrange the part and describe how to assemble it. This morning, we have already contacted you to keep you informed, and also to offer a £20 refund in order to compensate for your troubles. We acknowledge that there was a damage caused in transit, and understand that this is very frustrating. But, as a small business, we operated swiftly, professionally and politely in order help you to the very best of our abilities. I would hugely appreciate it if you could update your review to reflect this. We rely on our reputation of 5-star customer service. So if there's any way we can improve our response to your concerns, please let us know. Kind regards, Mike The Incubator Shop

Posted 7 years ago

“Very rapid response Peacocks delighted.”

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Posted 7 years ago

“Order came in 2 days !The pheasants are taking a few days to learn how to use the feeder and water”

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Posted 7 years ago

“I was sent a link for the specific item so had no need to look at the whole website. The assistance that my brother was given in finding this for me was very good.”

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Posted 7 years ago

“Does exactly as it says . Fantastic product highly recommended it”

The Incubator Shop 5 star review on 13th December 2018

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Posted 7 years ago

“not the first time ive used the incubator shop good service and excellent delivery every time”

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Posted 7 years ago

“Aaaa star thanks and very fast with the order”

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Posted 7 years ago

“good company to deal with very helpfull if you have any queries products always arrive very prompt would reccomend to anyone without having any doubts about the company.”

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Posted 7 years ago

“Ordered a rollaway nestbox. It arrived very quickly and was relatively easy to assemble. Well made and sturdy product.”

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Posted 7 years ago

“Excellent service. Really pleased with the Rcom pro20, delivery was prompt. Would use again”

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Posted 7 years ago

“Fantastic service and very quick delivery. Hen feeder very good quality and my girls have taken to it like a duck to water! Will definitely buy from you again”

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Posted 7 years ago

The Incubator Shop is rated 4.9 based on 3,561 reviews