The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,555 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,555 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service and after sales care I have received from The Incubator Shop has been hands down, the best service I have received from any company. Absolutely amazing, responsive and helpful.”

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Posted 1 week ago

“Very efficient at responding to my queries. Sent brooder off very promptly.”

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Posted 4 weeks ago

“All good , thank you”

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Posted 4 weeks ago

“Bought online and goods arrived promptly. Very well packaged. Easy purchase”

The Incubator Shop 5 star review on 31st July 2026

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Posted 1 month ago

“Delivered quickly.”

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Posted 1 month ago

“Ordered from these people, great service. Kept informed all the tome”

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Posted 1 month ago

“Brilliant little incubator and delivered within 24hrs of placing the order. Very happy all round, thanks very much.”

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Posted 2 months ago

“I run a hedgehog rescue and use the TLC50 incubators. Recently one stopped working correctly. I contacted Brinsea and explained the issue and was quickly given the help I needed plus a 50% discount on the electrical parts that were required to make the TLC50 a fully functioning unit again - just in time for hoglet season too :-) Big thank you to Sally and Josh for their excellent help.”

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Posted 2 months ago

“great service and advice, parts delivered and problem solved. Bronti has always looked after me very professinal and keeps me informed well done !!”

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Posted 2 months ago

“Recently purchased a brinsea maxi 24 EX incubator from TIS,up to now l have had four good hatches of chickens really good bit of kit ,would highly recommend this incubator”

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Posted 2 months ago

“Delivery arrived quickly and as expected. Would use again!”

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Posted 2 months ago

“Excellent as always.”

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Posted 2 months ago

Thank you - we're so pleased to receive your kind review!

Posted 2 months ago

“The website images provide an accurate description of the imitation eggs that I ordered. The items were delivered three working days following my order, arrived well packaged and with the contents intact. Reasonably priced given the good quality of the products.”

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Posted 2 months ago

Thank you - we're so pleased to receive your kind review!

Posted 2 months ago

“thankyou great service”

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Posted 2 months ago

“I have bought various items over the years from The Incubator Shop. The best thing for me is that there is always someone at the end of the phone to help out with problems/queries etc however small. They always have time to help.”

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Posted 3 months ago

“Got everything you need for to keep a incubator running and fast delivery”

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Posted 3 months ago

“Very easy to deal with & the product are always very good. I have had bit from them over the years & always very good. I did pay for next day delivery as I was in need of the part but it took two days to get to me. I understand this may be the couriers fault. But still frustrating never the less.”

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Posted 3 months ago

“Very helpful and polite. Thank you”

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Posted 3 months ago

“Our new incubator arrived the next day as promised. Very well packed. Working beautifully, so far, so good!”

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Posted 3 months ago

Thank you - we're so pleased to receive your kind review!

Posted 3 months ago

“Great service and very nolagable the member of staff I spoke to.”

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Posted 3 months ago

The Incubator Shop is rated 4.9 based on 3,555 reviews