The Incubator Shop Reviews

4.96 Rating 1,933 Reviews
100% of reviewers recommend The Incubator Shop

About The Incubator Shop: Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

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01482 865080


Unit A4 Grovehill Industrial Estate
Beck View Road

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
5.00 out of 5
"we are delighted with this product. 4 of our eggs were not fertilised but 9 of the remaining 10 hatched out to the excitement of my grandson. Any queries were handled by expert advisers at Brinsea. It has been a joyful experience!"
Posted 4 weeks ago
Jon Nutkins
"From start to finish very easy to buy and got the item next day easy to set up and it has been working fine."
Posted 2 months ago
Mrs Jm Drewitt
"Iam an orphan bird rehabber and recently received my incubator which I am so pleased with. I have had quite a few patients in the week I’ve had it and the babies are thriving in it."
Posted 2 months ago
"My item was delivered very quickly and there was no delivery fee making it cheaper than I could have gotten it from the company direct. Very pleased and will use again."
Posted 11 hours ago
Visit Website
"Excellent service, my recommendation"
Posted 2 days ago
"Excellent very helpful highly recommended"
Posted 3 days ago
"Works very well and rapid delivery"
Posted 5 days ago
"Fantastic customer service and support!"
Posted 6 days ago
"Very prompt delivery and just as ordered. Thank you."
Posted 6 days ago
"Excellent service. Ease of order and delivery efficient. Would recommend"
Posted 1 week ago
"Excellent website good communication fast delivery"
Posted 1 week ago
"Service was very quick, customer service very helpful and efficient when I needed to amend the delivery. The only down side was having to pay £15 for a (next day) Sat delivery, which seemed excessive in this age of normal deliveries on Sundays and even Bank Holidays. Needs must, I couldn't wait until Mon."
Posted 1 week ago
"A very good shop, you get everything for rcom what you need. thumbs up"
Posted 1 week ago
"Very helpful 110% delivery perfect. We encountered a problem as we thought there was a part missing messaged the incubator shop they were sending out a replacement parts straight away,good service we eventually found the part and cancelled the replacement. Highly recommend"
Posted 1 week ago
"very pleased with my purchases my chooks love them , nice clean eggs and an easy to clean nest box."
Posted 1 week ago
"thank you very much :)"
Posted 1 week ago
"Brilliant company!!! Fantastic customer service by friendly and knowledgable staff."
Posted 2 weeks ago
"Very helpful company. A slight issue with delivery company, but not ‘The Incubator’s’ fault. They were very quick to help and good communication - which is always helpful when dealing online. Will consider using them again for these very reasons."
Posted 2 weeks ago
"Good customer service and quick delivery"
Posted 2 weeks ago
"Needed a new humidity unit for my R-Com 20 item arrived next day. tip top service thank you."
Posted 2 weeks ago
"Great product and great delivery"
Posted 2 weeks ago
"Great customer service and quick delivery"
Posted 2 weeks ago
The Incubator Shop is rated 4.96 based on 1,933 reviews