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The Incubator Shop Reviews

4.9 Rating 3,455 Reviews
99 %
of reviewers recommend The Incubator Shop
4.9
Based on 3,455 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Incubator Shop Reviews

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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Excellent service, extremely fast dispatch, would highly recommend
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Posted 1 week ago
Thank you - we're so pleased to receive your kind review!
Posted 1 week ago
Brilliant after sales support thank you 👏
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Posted 1 month ago
Thank you so much for your kind review. We're looking forward to helping you again in the future. Best Regards Tony
Posted 1 month ago
Great customer service and great support
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Posted 1 month ago
Thank you - we're so pleased to receive your kind review!
Posted 1 month ago
Excellent customer service, thank you.
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Posted 1 month ago
Thank you - we're so pleased to receive your kind review!
Posted 1 month ago
I wanted a good incubator for my son for Christmas, (Brinsea Ovation 56 EX Incubator (Automatic) - With FREE EcoGlow 1200 Chick Brooder). I emailed asking which size of egg racks for peafowl eggs. Tony replied and was most helpful. In fact he went so far as to include in my order large egg racks as part of a research project for future inquiries. I placed my order at 1.30pm and received it at 8.30am the next morning, fantastic service! I will review again in the springtime when hopefully we have eggs to hatch and can confirm which size racks fit best. I'm so glad I emailed to ask advice, thank you Tony for your help. Don't hesitate to use The Incubator Shop, best price, helpful and next day delivery. Truly worth 5*****
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Posted 1 month ago
So pleased we could help you and thank you very much for your kind review. Looking forward to helping you again in the future. Very Best Regards, Tony
Posted 1 month ago
Cannot speak highly enough for the customer service i received, ordered items on line, shipped out straight away for next day delivery, unfortunately the courier company misplaced the item. Tony was very helpful in sorting this problem and rather than waiting to see if the courier company found the item he dispatched another one for next day delivery, it arrived by noon next day, Tony and his team kept me informed by email and phone throughout, in short, very helpful and very informative, went that extra mile to make it happen (a rareity these days!!) Thank you to all.
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Posted 1 month ago
Thank you so much for your understanding when the courier lost your item. We both understand that things like this can and do happen occasionally, but i am pleased that we managed to sort this problem out for you so quickly. So thanks again for leaving us a kind review. Best Regards Tony
Posted 1 month ago
Brilliant, friendly service. Goes above and beyond to help. Fast postage.
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Posted 1 month ago
Hi Claire Thank you so much for your kind review. Very much appreciated Best Regards Tony
Posted 1 month ago
Excellent customer service and very dependable.
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Posted 1 month ago
Thank you - we're so pleased to receive your kind review!
Posted 1 month ago
Great service, very helpful, great communication
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Posted 2 months ago
Great customer service. Above and beyond. Always happy to help and share all the knowledge they possibly have. I can’t recommend highly enough. I will definitely be back to this store. Very professional and knowledgeable. Thanks a million. M
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Posted 2 months ago
200% recommended. I've bought incubators and parts from this company over many years and they are excellent. Responsive and friendly. Last week I ordered an incorrect part from them and the replacement was with me almost instantly
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Posted 2 months ago
Super fast delivery
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Posted 2 months ago
The incubator arrived in record time and the staff whrere excellent at helping me get it up and running 5 stars all round for the company and incubator
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Posted 3 months ago
Verry good all was helpfully Relly please we this incubater love it works from phone ! 🐣🐣
The Incubator Shop 5 star review on 4th September 2024
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Posted 3 months ago
very happy with my order, the delivery was extremely fast, items very well packed.
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Posted 3 months ago
Thank you - we're so pleased to receive your kind review!
Posted 3 months ago
The opening/closing door is invaluable for keeping chickens safe. If we’re away on holiday we don’t need to rely on anyone forgetting to let hens out or close them in at night. The delivery was amazingly fast. Thank you
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Posted 3 months ago
Excellent customer service, very helpful and great communication. Great prices
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Posted 3 months ago
Great service
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Posted 4 months ago
Ordered 0745 15th July, dispatched 0820, arrived following day perfectly packaged. !5th being the morning after the European cup final, speaks volumes. Have been dealing with Bronti and her team for the last five years and always the same, 100% professional, nothing being too much trouble.
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Posted 4 months ago
It was more expensive than other sites but it was a guaranteed delivery next day, which it was. So worth paying extra for. Plug was just what I needed.
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Posted 4 months ago
The Incubator Shop is rated 4.9 based on 3,455 reviews