The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,495 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought an Ovaview egg candler from The Incubator Shop about a year or so ago. Realy goo bit of kit, unfortunately the led failed. I contacted them and asked if there was something I could do to rectify the problem. Three days later a brand new one was delivered to me in the post. These guys certainly have the best after sales customer care I have ever come across. I would not hesitate to recommend them. Excellent product and superb service.”

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Posted 9 minutes ago

“Excellent service and excellent products. Would highly recommend them”

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Posted 3 days ago

Thank you - we're so pleased to receive your kind review!

Posted 2 days ago

“Brilliant service, so helpful they could identify the parts I needed and replied so swiftly. The parts came the next day it was operational again in no time.”

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Posted 6 days ago

“The ceramic eggs were exactly as described both in size and colour. A very satisfactory purchase.”

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Posted 1 week ago

Thank you - we're so pleased to receive your kind review!

Posted 1 week ago

“Amazing service once again!. I order our new Brinsea incubator and it arrived within 3 days. This is the reasons I always use the Incubator Shop :)”

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Posted 1 week ago

“Website easy to navigate, goods delivered next day as advertised.”

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Posted 2 weeks ago

Thank you - we're so pleased to receive your kind review!

Posted 2 weeks ago

“Wonderful, helpful service and prompt delivery. Excellent product”

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Posted 3 weeks ago

Thank you - we're so pleased to receive your kind review!

Posted 2 weeks ago

“I had an issue with the heater on my incubator and got every bit information and assistance needed. The replacement part was with me within 48hours. Bronti was so helpful, patient and understanding and the level of service is second to none. You can buy from The Incubator Shop with the utmost confidence”

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Posted 4 weeks ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 4 weeks ago

“Very fast and efficient. I’ve ordered from them twice now and would highly recommend”

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Posted 1 month ago

“Easy to order and prompt delivery”

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Posted 1 month ago

“fantastic”

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Posted 1 month ago

“Excellent service received next working day ten out of ten”

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Posted 1 month ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 1 month ago

“This item was delivered within 24 hours or ordering.”

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Posted 1 month ago

Thank you - we're so pleased to receive your kind review!

Posted 1 month ago

Thank you - we're so pleased to receive your kind review!

Posted 1 month ago

“Fantastic, super efficient help, service and products.”

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Posted 1 month ago

Thank you - we're so pleased to receive your kind review!

Posted 1 month ago

“Great service even called me at home”

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Posted 1 month ago

“The incubator came very quickly. The Brinsea low room temperature alarm is driving me crazy - no I'm not going to turn the heating on just to stop it! - but that's no fault of the Incubator Shop!!”

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Posted 1 month ago

Thank you your review. We've sent you an email with some helpful tips to hopefully get that pesky room temperature alarm to stop, without turning your heating on! Thank you again. Bronti.

Posted 1 month ago

“great service www.manchesterpestcontrol.co.uk”

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Posted 2 months ago

“Excellent and well made product. Very quick service and prompt delivery.”

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Posted 2 months ago

Thank you - we're so pleased to receive your kind review!

Posted 2 months ago

“Yet again, can't fault anything. Products great, needed to replace a part this time, easy to find, order & fit, and arrived earlier than advised too!”

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Posted 2 months ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 2 months ago

“Great service,I managed to order 2 of the same egg quadrant sets rang them they stopped second order and refunded me strait away ,very impressed with thier customer service. Item sent quickly packed with care highly recommend”

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Posted 2 months ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 2 months ago

The Incubator Shop is rated 4.9 based on 3,495 reviews