The Incubator Shop have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Excellent service; good price, well packaged and immediate postage.
”
- "mrs D M Wildbore"
“
Very quick delivery and good price
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- Michael Sibley
“
Quick delivery great product great price very happy
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- Linda Henley
“
Excellent service, superfast delivery well packaged and a pleasure to deal with you
”
- Lauren Copestick
“
Good products with effective communication and fast delivery
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- Andrew Purcell
“
Bronti and everyone else at The Incubator Shop are great. Excellent aftersales support and nice and polite.
I had an issue with my Brinsea incubator which was not their fault. Resolved asap. So Iād definitely buy from again.
Super fast delivery too.
Thanks to everyone. Fantastic job for a small family business.
”
- Rambhi
“
Not only that, they immediately helped and arranged for the upgrade and refund without a quibble.
”
- Tessa Behrens
“
Absolutely outstanding !!!
I had to return my item ( no longer needed as my duck went broody last moment ) and Tony was amazing - communication was ongoing and my refund was made quickly.
If I ever need another incubator , I will be straight back here !!!
Not many places have customer service like these guys - amazing ššš
Thank you - Don't ever change xx
”
- Anonymous
“
They ordered the same product from The Incubator Shop on the exact same day as we did! We returned our for a refund which was no hassle at all.
”
- Debbie Parker
“
Excellent service, superfast delivery well packaged and a pleasure to deal with you
”
- Lauren Copestick
“
The customer service and after sales care I have received from The Incubator Shop has been hands down, the best service I have received from any company.
Absolutely amazing, responsive and helpful.
”
- Graeme Needham
“
Ordered from these people, great service. Kept informed all the tome
”
- Shirley A Petrie