The Incubator Shop have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Excellent service; good price, well packaged and immediate postage.
”
- "mrs D M Wildbore"
“
Very quick delivery and good price
”
- Michael Sibley
“
Quick delivery great product great price very happy
”
- Linda Henley
“
Great service fast delivery
”
- "Leslie Allen"
“
Lovely to deal with, super fast delivery and excellent product
”
- "N Fenwick-Raven"
“
Delivery is always good, but the first brinsea 24 EX that I purchased does not work as well as it should. The last one I recievd is much better and I didnt realise how bad the first one i bought from yourselves was so bad.
”
- Mr Christopher Robert Berry
“
Not only that, they immediately helped and arranged for the upgrade and refund without a quibble.
”
- Tessa Behrens
“
Absolutely outstanding !!!
I had to return my item ( no longer needed as my duck went broody last moment ) and Tony was amazing - communication was ongoing and my refund was made quickly.
If I ever need another incubator , I will be straight back here !!!
Not many places have customer service like these guys - amazing 😍😍😍
Thank you - Don't ever change xx
”
- Anonymous
“
They ordered the same product from The Incubator Shop on the exact same day as we did! We returned our for a refund which was no hassle at all.
”
- Debbie Parker
“
Great service fast delivery
”
- "Leslie Allen"
“
Customer Service at TIS is unbelievably good. Advice by email within 24 hours for incubators I didn't even buy from them (though obviously I did get the spares I needed!) Friendly, efficient and knowledgeable. All too rare these days! I won't even look anywhere else. Thankyou.
”
- "James Linari-Linholm"
“
Excellent service; good price, well packaged and immediate postage.
”
- "mrs D M Wildbore"
