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The Incubator Shop Reviews

4.9 Rating 3,561 Reviews
A-
Happiness Grade
Read The Incubator Shop Reviews

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

The Incubator Shop have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.

A

Price - Excellent

100.00%
Industry Average
“ Excellent service; good price, well packaged and immediate postage. ”
- "mrs D M Wildbore"
“ Very quick delivery and good price ”
- Michael Sibley
“ Quick delivery great product great price very happy ”
- Linda Henley
A

Delivery - Fast

92.86%
Industry Average
“ Excellent service, superfast delivery well packaged and a pleasure to deal with you ”
- Lauren Copestick
“ Good products with effective communication and fast delivery ”
- Andrew Purcell
“ Bronti and everyone else at The Incubator Shop are great. Excellent aftersales support and nice and polite. I had an issue with my Brinsea incubator which was not their fault. Resolved asap. So I’d definitely buy from again. Super fast delivery too. Thanks to everyone. Fantastic job for a small family business. ”
- Rambhi
B-

Refunds - Average

66.67%
Industry Average
“ Not only that, they immediately helped and arranged for the upgrade and refund without a quibble. ”
- Tessa Behrens
“ Absolutely outstanding !!! I had to return my item ( no longer needed as my duck went broody last moment ) and Tony was amazing - communication was ongoing and my refund was made quickly. If I ever need another incubator , I will be straight back here !!! Not many places have customer service like these guys - amazing šŸ˜šŸ˜šŸ˜ Thank you - Don't ever change xx ”
- Anonymous
“ They ordered the same product from The Incubator Shop on the exact same day as we did! We returned our for a refund which was no hassle at all. ”
- Debbie Parker
95.45%
Industry Average
“ Excellent service, superfast delivery well packaged and a pleasure to deal with you ”
- Lauren Copestick
“ The customer service and after sales care I have received from The Incubator Shop has been hands down, the best service I have received from any company. Absolutely amazing, responsive and helpful. ”
- Graeme Needham
“ Ordered from these people, great service. Kept informed all the tome ”
- Shirley A Petrie