The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,523 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,523 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

Write Your review

Tell us how The Incubator Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Incubator Shop 5 star review on 31st March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was guided by the friendly team to getting the right incubator for me and my family. It’s our first time buying an incubator so we’re clueless but thanks to the incubator shop we were given all the information we needed and I definitely feel I can turn to them and get help/support if needed. A big shout out to Bronti for a seeing my questions. Will be using the site again.”

Helpful Report

Posted 7 years ago

Hi Tyrone, we're so pleased that we could assist you and your family in choosing the right incubator. Everybody has to start somewhere, so we're totally happy to answer any questions now, or in the future. Bronti and the rest of the team will be here to help you any time. Best wishes!

Posted 7 years ago

“I would like to thank The Incubator Shop for their Excellent customer service and help in resolving my problem. Once purchase was made of the spare part it was dispatched the same day and arrived the next. Many thanks to all the team John”

Helpful Report

Posted 7 years ago

Thank you for your excellent review :-) I'm so pleased we could help.

Posted 7 years ago

“Brilliant, order acknowledged quickly and delivered quickly and efficiently. A very good product too, the second one I have ordered.”

Helpful Report

Posted 7 years ago

Glad we could be of service. When you need a third... you know where we are :-) Thanks for such a great review!

Posted 7 years ago

“Very well priced, well packaged and fast delivery. Will definitely use again 😃 Hopefully have some successful incubation now 🤞🏼”

Helpful Report

Posted 7 years ago

Excellent to be delivering on all those fronts! Thank you so much for your review Chris!

Posted 7 years ago

“Always great service highly recommend”

Helpful Report

Posted 7 years ago

Thanks very much for your kind review :-)

Posted 7 years ago

“I am very pleased with both the service and products from The Incubator Shop, and hope to purchase again in the future.”

Helpful Report

Posted 7 years ago

Whenever you need anything else, we'll be happy to help. Thank you for your kind and considered review.

Posted 7 years ago

“Amazing fast delivery can’t fault them.”

Helpful Report

Posted 7 years ago

Brilliant to hear! Thanks so much :-)

Posted 7 years ago

“Thank you.The feeder was a good price and promptly delivered. Excellent”

Helpful Report

Posted 7 years ago

Hi Janice, thank you so much for your review! I'm pleased we could help.

Posted 7 years ago

“Awesome service!”

Helpful Report

Posted 7 years ago

Awesome customer! :-) Thanks so much Nick.

Posted 7 years ago

“Such great service ... they were so helpful and ensured our feeder got to us before time as we were going away. Brilliant!”

Helpful Report

Posted 7 years ago

Thanks very much for your kind review Stuart. We'll always try to work with you on the most suitable and fastest delivery options. So if you need anything again in the future, just let us know.

Posted 7 years ago

“Very good customer service. Would have 5 out of 5 but gave a 4 as instructions were not in box”

The Incubator Shop 4 star review on 5th January 2019

Helpful Report

Posted 7 years ago

Thank you Mr Maufe for your review. I totally understand your feedback and we'll redouble our efforts to check for instructions in the boxes. Thanks for taking the time to let us know. I'm happy to post or email instructions to you if you still need them? But looking at your photo it looks like you and your silver-laced birds are doing great :-) Thanks again and best wishes, Mike.

Posted 7 years ago

“Really helpful with trying to diagnose my incubator issue, even though I had bought it second hand from a friend. Their customer support is amazing - really helpful and knowledgeable. Delivery and service, etc. all perfect, as expected. A great company.”

Helpful Report

Posted 7 years ago

It's lovely that you've taken the time to write this review. Thanks so much for sharing your experience. We feel that it's really important to help as many people as possible. You never know when a stranger will become a customer or even a friend. If you need help with anything in the future, just get in touch.

Posted 7 years ago

“Excellent service to make sure incubator arrived before Christmas”

Helpful Report

Posted 7 years ago

Thank you so much for your kind review Mark. I'm really pleased it got there before Christmas.

Posted 7 years ago

“Excellent service would recommend this company”

Helpful Report

Posted 7 years ago

Many thanks :-)

Posted 7 years ago

“Excellent service will use again thank you”

Helpful Report

Posted 7 years ago

That's brilliant to hear Susan :-) If you need anything else in the future, just get in touch and we'll do our best to help.

Posted 7 years ago

“Very pleased with both the product and the service, excellent!”

Helpful Report

Posted 7 years ago

That's great to hear. Thanks so much Russell :-)

Posted 7 years ago

“The delivery was very quick. Can not fault the Incubstor Shop at all and would highly recommend”

Helpful Report

Posted 7 years ago

Brilliant, thanks so much Keith!

Posted 7 years ago

“Excellent customer service arrived within 24hours of ordering despite missing the day cut off they went above and beyond what was expected! Thanks will definitely use again! Stock decent equipment unlike other incubators online which I have heard cook eggs and hatchlings!! Not worth the risk!”

Helpful Report

Posted 7 years ago

Thanks so much Oliver. I'm humbled by your review. We always do our best to exceed expectations and i'm so pleased that we did on this occasion. I completely agree with your comments on other incubators. We hear similar negative reports every day about those cheaper incubators on the likes of eBay. Our products will stand the test of time, and you know that we'll be here if you ever need more help. Best regards, Mike and team.

Posted 7 years ago

“Good advice lots of choice and excellent prices coupled with fast delivery.”

Helpful Report

Posted 7 years ago

Brilliant. Thank you so much Alex. You know where we are if you need us :-)

Posted 7 years ago

“excellent speed and service.”

Helpful Report

Posted 7 years ago

Thank you Tracy :-)

Posted 7 years ago

The Incubator Shop is rated 4.9 based on 3,523 reviews