The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,490 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quick delivery the next day, well packed. I will order from them again for sure.”

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Posted 2 months ago

Thank you - we're so pleased to receive your kind review!

Posted 2 months ago

“Very good advice was given and sorted out my issue, very good fast delivery. Would recommend and use again.”

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Posted 2 months ago

Thank you - we're so pleased to receive your kind review!

Posted 2 months ago

“I was having a problem with my Rcom brooder. I contacted the incubator shop and spoke with Bronti who gave me some great tech advice and directed me to the correct spares to help me fix the problem. The spares were dispatched and delivered very quickly. Great service and support Many thanks”

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Posted 3 months ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 3 months ago

“Excellent customer service. Responded immediately to my delivery query. Fast and efficient. Would definately use again and can highly recommend.”

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Posted 3 months ago

Thank you - we're so pleased to receive your kind review!

Posted 3 months ago

“Dispatched super quick, thank you!”

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Posted 3 months ago

Thank you - we're so pleased to receive your kind review!

Posted 2 months ago

“Very quick postage, beautifully packaged and quality item as always, and you know help and advice are always available if you need it”

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Posted 3 months ago

Thank you - we're so pleased to receive your kind review!

Posted 3 months ago

“I bought a brooder kit form here 2 years ago which has served me perfectly, we currently have a batch of quail in it now. But we had an accidental hatch by the worlds most rubbish parents and desperately needed a 2nd brooder. I tried locally to get one the same day but nothing. I managed to order at the incubator shop with minutes to spare and also phoned to make sure it would arrive next day. The lady on the phone was extremely helpful and within minutes my order was dispatched and arrived very quickly and very well packaged. Really can't ask for any more than that”

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Posted 3 months ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 3 months ago

“Arrived in two days”

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Posted 3 months ago

“Had an issue with an incubator I purchased in 2021, contacted them this year (2025) and Bronti swiftly replied and sent me out a replacement part which solved my issue instantly. Excellent customer service from Bronti and the 3 incubators I have ordered from here have all been delivered quickly and at a very reasonable price.”

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Posted 3 months ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 3 months ago

“Excellent. No problems”

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Posted 3 months ago

Thank you - we're so pleased to receive your kind review!

Posted 3 months ago

“Very pleased with customer service very helpful and quick response thank you”

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Posted 3 months ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 3 months ago

“Very good service, highly recommend, parts always arrive quickly and well packaged”

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Posted 4 months ago

“Communication very good, delivery fast, gladly again Thank you”

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Posted 4 months ago

“Fast delivery. The item was exactly how described and works wonderfully for my wildlife hospital patients”

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Posted 4 months ago

Thank you - we're so pleased to receive your kind review!

Posted 4 months ago

“This organisation is a joy to work with, helpful, nothing is too much trouble and better than prompt delivery, 100% suppoprt from us. Thank you.”

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Posted 5 months ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Tony

Posted 5 months ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes Tony

Posted 5 months ago

“Excellent service, extremely fast dispatch, would highly recommend”

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Posted 5 months ago

Thank you - we're so pleased to receive your kind review!

Posted 5 months ago

“Brilliant after sales support thank you 👏”

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Posted 6 months ago

Thank you so much for your kind review. We're looking forward to helping you again in the future. Best Regards Tony

Posted 6 months ago

“Great customer service and great support”

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Posted 6 months ago

Thank you - we're so pleased to receive your kind review!

Posted 6 months ago

“Excellent customer service, thank you.”

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Posted 6 months ago

Thank you - we're so pleased to receive your kind review!

Posted 6 months ago

“I wanted a good incubator for my son for Christmas, (Brinsea Ovation 56 EX Incubator (Automatic) - With FREE EcoGlow 1200 Chick Brooder). I emailed asking which size of egg racks for peafowl eggs. Tony replied and was most helpful. In fact he went so far as to include in my order large egg racks as part of a research project for future inquiries. I placed my order at 1.30pm and received it at 8.30am the next morning, fantastic service! I will review again in the springtime when hopefully we have eggs to hatch and can confirm which size racks fit best. I'm so glad I emailed to ask advice, thank you Tony for your help. Don't hesitate to use The Incubator Shop, best price, helpful and next day delivery. Truly worth 5*****”

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Posted 6 months ago

So pleased we could help you and thank you very much for your kind review. Looking forward to helping you again in the future. Very Best Regards, Tony

Posted 6 months ago

The Incubator Shop is rated 4.9 based on 3,490 reviews