“I recently purchased a pair of personalised golden anniversary china mugs for my friends. The quality was excellent and I could include a personalised message engraved on the back which made them extra special. I was delighted with them and so were the recipients. The dispatch and delivery were very quick. My reason for not giving a five-star rating is that initially the mugs sent had 'diamond' instead of 'golden' anniversary engraved on them. Having said that, the problem was dealt with very efficiently and correct replacements were sent promptly and delivered in time for the important date. I will certainly be purchasing from The Gift Experience in the future.”
Hi Felicity,
Thanks for your review, I'm really sorry to read of the initial issue with your order but so pleased our team were able to help you out and get a replacement sent!
We look forward to welcoming you back again!
Best wishes,
The Gift Experience 🙂
Hi Nicola,
Thanks for your review, I'm sorry to read this. Please make sure to contact our customer service team to see if this can be resolved.
Best wishes,
The Gift Experience
Hi Elaine,
Thanks for your review, it's lovely to hear you had such a great shopping experience on our site and we hope to see you back on our site again soon!
Best wishes,
The Gift Experience 🙂
Hi Lynda
Thanks for your review, it's great to read that you are so happy with your order and we look forward to seeing you on our site again!
Best wishes,
The Gift Experience 🙂
Hi Jim,
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery!
Best wishes,
The Gift Experience 🙂
“Order two clocks and some mugs for my brother and sister in laws 1st wedding anniversary and they absolutely loved them. Delivery was really quick they received them within 3 working days.”
Hi Lisa,
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery.
The items look lovely and I hope the recipients are as made up with them as you are!
Best wishes,
The Gift Experience 🙂
“We ordered a pen for our daughter's graduation. The gift arrived promptly, was well presented and of good quality. We are very happy with our purchase”
Hi Susan,
Thanks for your review, I'm so glad you are happy with your order!
I will pass on your feedback about packaging to our production team for review, thank you.
Best wishes,
The Gift Experience 🙂
“The gifts I bought for my parents 60th wedding Anniversary & for my sons 18TH were perfect so much to choose from on this website & they loved all loved their gifts. Professional, high quality & would recommend to family & friends .”
Hi Bernadette,
Thanks for your review, I'm so glad you have had an all-round great experience!
It's great that you were able to find suitable gifts for two very different occasions and I hope they were all well received on the special days!
Best wishes,
The Gift Experience 🙂
“Excelent service from the date of ordering until delivery which was very quick. Goods even better than I was expecting so will definitely be using your service again!”