Hi Karen
I'm afraid we don't sell handkerchiefs, therefore your review was not meant for our company. The only order we have for you under your details is for a personalised teapot from October 2020.
Thanks
The Gift Experience
“Customer service is excellent.
I ordered two personalised plant pots as Christmas gifts . Unfortunately they were both damaged when they arrived.
I was disappointed as this was a couple of days before Christmas and knew that asking for replacements they wouldn’t be here in time .
I was wrong , the customer service was amazing and responded straight away to my problem and I was so surprised they arranged special delivery for next day did I had the new plant pots here in time to give as gifts for Christmas! I was not expecting that at all , so I would highly recommend this company and will definitely purchase from them again , the quality of the products is very good too and went down well as gifts !
Thank you to The Gift Experience”
Hi Kay
Thanks for your review, I'm so glad you are happy with this!
Please accept my apologies for the delay in receiving this, I can see there was a query regarding the personalisation and as soon as this was resolved we had it made and sent out for you 😀
“Delivery time was average. Ordered a personalised T-shirt, name was misspelt. Print was very faded. Material was poor. Will not be ordering anything from site again. Very disappointed.”
Hi Elizabeth
Thank you for your review, I am so sorry to read of the issues you have had.
It doesn't look like any contact has been made with our customer services team who would have been able to issue a refund or replacement. Please could you pop them an email with a photo of the issues and they'll be happy to help.
“Quality products at sensible prices and fast well packaged delivery. They are very friendly and helpful and I would highly recommend them for your special gifts and cards, personalised if required.”
“This is the second ‘name a star’ gift I have purchased in memory of loved ones. The certificate comes in a box with a star chart, which is a really nice touch. My dad was really pleased to receive this as a Christmas gift.”
“So easy to choose as all the price and Gift options for Name a Star are in Front of you with a full detailed description of Contents
Easy to place and navigate...and First rate communication and info as to how your orders doing
Beautifully and Comprehensively presented...it arrived so quickly
I have recommended this company to so many others
Fantastic work Guys you ought to be so proud of your Business”
Hi David
We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thank you for recommending us to others and I'm so glad you have had such a great experience shopping with us. 😊
Hi Joanne
Thanks for your review, I'm so glad you are happy with this!
Nice attempt at trying to trick him into it haha! Hopefully if he takes good care of this he can have a real one at some point! 😁
