Hi Stephen
Thanks for your review, I'm so glad you are happy with this! I do apologise about a slightly longer delivery time than estimated, there are a lot of issues in the postal network at the moment but I know how frustrating it is receiving an order later, I am really sorry for the inconvenience.
Thanks for your review, I'm so glad you are happy with this! Apologies for this arriving a little slow, there are a lot of delays at the moment but we do appreciate the feedback.
“This item still hasn’t arrived! I ordered it on the 27th November and confirmation said it would arrive within 5 days. I have chased for the item twice, they said on the 5th December it should arrive any day now, but they haven’t replied to my second e-mail. I have been sent 2 emails asking for my review though, the first review hasn’t been posted!”
Hi Lora
Thanks for your review, I am sorry this didn't arrive. Per our email earlier today we have logged this order to be refunded.
Unfortunately on occasion items do not arrive but I know how frustrating this is so please accept my apologies again.
“Really good customer service. We had a slight issue with the first order but it quickly got sorted without any hassle. I would highly recommend and definitely purchase from the site again.”
“Bought a history of Manchester City FC for a friend’s special birthday. He was absolutely delighted with it. (We had it sent direct so didn’t see it). As our friend was so pleased we decided to buy a Manchester United FC version as a Xmas gift for a relative. This time we had it sent to us so I could gift wrap with the other family presents. Wow, it is really special, beautifully bound and as with our friend’s gift we ordered the A3 size, with recipient’s name embossed on the cover and a presentation box. We are extremely impressed with the quality. It really is a very special gift and hope our relative is as thrilled on Christmas Day as we expect. Highly recommended. Would add it took a couple of days longer to deliver but it wasn’t a problem.”
“Purchased this gift for my goddaughters graduation. Beautiful gift as described very well packaged and extremely quick service delivery as stated. Would highly recommend”
“The site has great ideas for gifts when you're stuck - and great quality & value products. I got a personalised pint glass for a work colleague secret santa who highly rated it!”
“Goods arrived quickly, and were beautiful. Customer service was excellent and the recepients were so pleased with the engraved items. Can't recommend this company enough. Brilliant.”
Hi Jill and Walter
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery We look forward to your future custom :)
