“I purchased the personlized whiskey as a gift for my son. ,?. presentation was very good along with the price, as for the taste of the whiskey i cannot comment as my son has elected to keep the bottle unopened for some period of years, i trust all will be well”
“The Gift team was very helpful in extending the voucher because lockdown didn't allow the voucher to be used before it expired. The experience was for my mother's birthday, she enjoyed her meal.”
Hello
Thanks for your review, I'm so glad you received prompt and helpful customer service and I'm really glad to hear that your mother enjoyed her meal 😊
“Just what I was searching for.
It was beautifully presented and arrived well packaged and looking great.
It probably took a couple of days longer to arrive because it was in the Christmas period.
Delighted with the item though and will make a wonderful 70th birthday gift.”
Hi Karen
I'm afraid we don't sell handkerchiefs, therefore your review was not meant for our company. The only order we have for you under your details is for a personalised teapot from October 2020.
Thanks
The Gift Experience
“Customer service is excellent.
I ordered two personalised plant pots as Christmas gifts . Unfortunately they were both damaged when they arrived.
I was disappointed as this was a couple of days before Christmas and knew that asking for replacements they wouldn’t be here in time .
I was wrong , the customer service was amazing and responded straight away to my problem and I was so surprised they arranged special delivery for next day did I had the new plant pots here in time to give as gifts for Christmas! I was not expecting that at all , so I would highly recommend this company and will definitely purchase from them again , the quality of the products is very good too and went down well as gifts !
Thank you to The Gift Experience”
Hi Kay
Thanks for your review, I'm so glad you are happy with this!
Please accept my apologies for the delay in receiving this, I can see there was a query regarding the personalisation and as soon as this was resolved we had it made and sent out for you 😀
“Delivery time was average. Ordered a personalised T-shirt, name was misspelt. Print was very faded. Material was poor. Will not be ordering anything from site again. Very disappointed.”
Hi Elizabeth
Thank you for your review, I am so sorry to read of the issues you have had.
It doesn't look like any contact has been made with our customer services team who would have been able to issue a refund or replacement. Please could you pop them an email with a photo of the issues and they'll be happy to help.
“Quality products at sensible prices and fast well packaged delivery. They are very friendly and helpful and I would highly recommend them for your special gifts and cards, personalised if required.”
