“Bought 2 Personalised candles. One for my Mother-in-law's 90th Birthday and one for my friend for her up and coming Birthday. Very pleased with them.”
“I ordered a cushion for a 90th Birthday. The cushion I ordered was not the one I ordered. As it was wrapped I did not notice this until it was opened. Luckily the personiked it so I did not return it. I was disappointed as this is the first time I had used the sute”
Hi Ann
Thanks for your review, I am sorry to read about this issue. I can't find any communication from you to our customer service team for us to put this right.
Please could you send our team at customerservices@thegiftexperience.co.uk a photo of the issue and we can resolve this for you.
I'm glad to read that this was well received anyway!
“I ordered a personalised teapot but when it arrived it was damaged. I contacted the GE who said they would send a replacement immediately. Three days later the replacement arrived. Full marks to the GE, great service. I will buy from them again.”
Hi Richard
Thanks for your review, I'm so glad you are happy with this! I am sorry that this arrived damaged but it's great to hear that our team were able to rectify this for you. 😊
“I ordered this gift for a family members 40th birthday & was very pleased with the product & with the speed of which it was delivered - well done The Gift Experience”
“I purchased these slate coasters for a close girlfriends birthday this year. Both her and I were very pleased with them, recently priced, and I appreciate that they are custom made for each order, but I did have to wait a little time for them. But, hasn’t impaired the rate I’ve given the company.”
