“I ordered a bronze graduation figure for my daughter and the quality of it was much better than I expected, she loved it. It was extremely well packaged.”
“I ordered gifts for my friend’s 65th birthday which consisted of Prosecco and prosecco glass both of which I was able to personalise. I was very pleased with the products and also the customer service I received as I had a query about the delivery. I would be happy to use this website again for future purchases.”
Hi Brenda
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery!
We look forward to welcoming you back again. 😊
“Had issue with engraving request on a vase, but this was easily sorted with one email to customer services who replied promptly resolving the problem.
Good quality product. Impressed with service received.”
Thanks for your review, I'm so glad you have had an all-round great experience and I'm especially pleased to read of the helpful customer service and quality of the gift!
“Very good shopping experience.Products excellent guality.Beantiful photo frame&east.plaque for my son's wedding.PERFECT!!!!xx Thank you.
Marilyn Glasgow”
“The personalised engraved glass tankard is fantastic and just as ordered. The price is very good value for a lovely quality item and it arrived really quickly, which was great.”
“I really hate giving bad reviews but I’m so disappointed with my order . It was a 70th wedding anniversary plate for my parents in law. The whole thing was cheap and nasty even the packaging. Sorry won’t be back 😟”
Hello
Thanks for your review, I am so sorry to read how unhappy you are with the personalised plate and our packaging.
Great time, care and effort goes into sourcing our products and personalising them, we would not consider anything we sell to be cheap and nasty and would dispute any claim of this.
The same goes for our packaging, which we have designed to be secure, easy to open and eco-friendly.
I am sorry once again to read your comments and and thank you again for taking the time to leave a review.
“Excellent service, perfect gift, presentation and delivery first rate. Would definitely recommend them to anyone who wants that little something special.”
Hi Helen
Thanks for your review, I am sorry to see two stars.
I've had a look at the tracking and your order was placed at 18.46 (over 4 hours after our cut off for next working day delivery and an hour after we closed for business that day) on 14th March with Next Day Delivery, which was dispatched on the 15th and delivered on the 16th.
Please make sure to double check cut off times in future to avoid any disappointment.
“I've used Gift Experience on 2 occasions & both times the product is of high quality & beautifully made. Both were gifts & the recipients really loved the Wooden heart shaped Anniversary hanging plaque.”
