“My order, a personalised beer glass was ordered and delivered safely within 48 hours. I would recommend them to anyone, first class products and service second to none.”
“Ordered personalised Paper weight for my son ‘s 30th wedding anniversary and he and his wife are delighted with it.
Service was excellent so much so that I’m ordering an engraved bell for a friend’s Diamond Wedding”
“Excellent service. Good product. Would certainly be happy to use this service again. Onky thing I would say I wasn't confident the payment had gone through but then very quickly I hsd a confirmation email”
Hi Mrs Pamela Nina
Thanks for your review, I'm so glad you have had an all-round great experience and you received speedy confirmation of the order.
If you're ever unsure, please get in touch with our customer service team who will be happy to confirm any orders with you.
Hi Sue
Thanks for your review, I'm so glad you are happy with this!
I hope this special gift serves as a wonderful reminder of your lovely little pooch.
“I had difficulty with the purchase of a personalized cushion with the wording, but Syd at TGI was an absolute Star n sorted it out n all was well. I've yet to receive the cushion but I've every faith in Syd. So Thankyou”
Hi Judith
Thank you for your review, I am so pleased that Syd was able to help you out so much!
I am also pleased to see that this has now been delivered and Syd was able to assist with your queries afterwards too. 😊
“Bought a rose from here it was really lovely this is the second one I've bought
It comes in a lovely box I was well pleased and would not hesitate to buy from here again definitely recommend”
“Although I have yet to see the gift that we sent to our friends, the people at The Gift Experience were very helpful in answering my questions and the gift was dispatched to arrive on time. I would definitely use this company again.”
“We ordered two teddy bears for despatch to an address in NI. One arrived with the correct inscription on the T-shirt, 'Lucy's Bear', but the other arrived with an incorrect inscription on the T-shirt. This was for a First Communion for 'Rory' when it was for the 9-week old's baptism/christening.
My daughter-in-law was in touch and I then phoned the company. A rather offhand and unconcerned woman said it would be corrected but that we would have to send a photograph. At the time we visited the correct version had still not arrived.
Not very impressed. We were given a choice of two types, chose one and got the other. Somebody doesn't seem to like their job.”
Hi Robin
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.
I am sorry if you thought our customer service team were offhand and unconcerned, I can assure you that mistakes are taken very seriously and are treated as a priority to be dealt with. We do ask for photos so that we can log the errors with our production manager and see where we went wrong for training purposes.
I can see that the replacement has been delivered but I do appreciate the upset and inconvenience of this arriving late and can only extend my apologies once again.
“Excellent and unique choice of gifts for all occasions, great prices and value, and the team are very efficient and friendly if require any help or assistance, as well as super fast delivery service even when left til last minute”
“The gift is beautiful. However, the first delivery was a disaster.... box was wrecked and gidlft badly damaged. Customer Service was superb with a 2nd gift despatched immediately.”
Hi Linda
Thanks for your review, I am so sorry to read about the initial damage but I am so glad you received such prompt and helpful customer service!
