“Excellent service. Excellent products. I would certainly recommend. I purchased a St Christopher necklace for a First Holy Communion and the quality was to a high standard and good value for money and perfect for a child and an adult. I also purchased a teddy bear and again the quality of the teddy bear was to a high standard. Whole experience 10/10.”
We are so grateful for your kind words. Thanks for sharing your review with us and the community and I'm so glad you have had an all-round great experience!
“This gift was very easy to order & personalise. It arrived in good time and was a smash hit with my friends! Just what I, and they, needed to make their special day memorable.”
“It has been my experience that you can rely on this company for excellent service. I would highly recommend The Gift Experience to anyone that is looking for a special or unusual gift. Their customer service is brilliant.”
“Have bought several personalised items for special occasions over a period of time from this company and have always been completely satisfied with all aspects of dealing with them.”
“My friends were delighted with their platinum wedding newspaper.
I didn’t receive notice that it had been dispatched so very relieved when I heard it had arrived in time. That is the only reason I have only given 4 stars. Many thanks.”
Hi Claire
Thanks for your email, I am sorry to read this.
I am also sorry to see that there has been no correspondence from you so we can resolve this, please contact our Customer Service team who will be happy to help.
“We bought a gift for our daughter and her husband's 25th wedding anniversary. It arrived a couple of days late, but this was over the Queen's Platinum Jubilee, so I guess that was understandable. It arrived very well packed and nicely gift-wrapped. They were very pleased with the gift.”
“I had some problems with ordering on the website so I contacted The Gift Experience by email. I received a very quick response with some suggestions. I tried what they said but it still didn't work so I contacted them again. Once again I received a very quick response with some more suggestions and an offer to take my order by telephone instead. I tried their further suggestion, which worked a treat and my order was pla Ed. I received my personalised item very soon afterwards despite a Bank Holiday weekend.”
Thanks for your review, I am sorry to read that delivery took a little longer than estimated and it caused the gifts to be late for the event.
Unfortunately, there can be unforeseen delays in the Royal Mail network which we have no control over, I know how frustrating it is to be waiting on a delivery and I can only apologise once again for any upset or inconvenience caused.
“Quick delivery with gift protected and packaged well. Reslly happy wth the quality of the birdbox and the personalised message made it the perfect gift.”
