“The item wasn't as I expected so I was a bit disappointed. I didn't expect the picture or the inscription to be stuck on. I expected it to be engraved into the item. I could have stuck a picture and inscription on any bauble myself.”
“I purchased a clock for a fourtieth wedding anniversary. Unfortunateley it was for a cousin in Wales. Due to unforseen circumstances I had to travel there at the last minute so in consequence had to pay for next day delivery which bumped up the price. This clock was almost £6 more expensive than on E bay but circumstances dictated I got quick delivery of the item.
My dealings with this firm were conducted professionally and the clock arrived well wrapped and in working order. It was greatley appreciated by the recipients.If I have any observations it is regaring the cost.”
“I ordered a bud vase with engraving, but there should have been a restriction on number of letters. The wording was hidden at the bottom of the vase, very disappointed. But at least they gave me a discount, although I would rather have returned it.”
“When ordering was asked to complete a personal message which I assumed would come with the package, this was not the case so thought that quite disappointing!”