“was a 50th gift for my son in Australia on 8th Feb 2020 ok I ordered on 30th Dec 2019 assuming they would put the 2020 date but the 8th Feb 2019 was inserted !! So wasn’t happy”
“The service from Gift Experience was good, the gift arrived on time and was undamaged. It was a 70th Birthday gift for my husband in July but we decided to leave opening the whisky to a later date as a ‘special’ hence the late review. What a disappointment definitely not a quality malt whisky. Perhaps I should have known better and gone directly to a Speyside distillery instead. A waste of money. The bottle will be kept I’ll turn it into a light.”
“Packaging as a gift was very poor. A little boy can do much better.
The printed picture was not that great quality . I sent a very high quality picture. Colours are yellowish.
Not impressed”
“My parcel is missing, but it has the business name and the full post code
Asked for a replacement as it’s a gift
You can’t help
Post office has scanned the barcode you provided me with and they say it has never been scanned in anywhere, like it hasn’t even left the originating place from sender, it was a gift for Christmas and I feel as a new customer more help to me should of been offered and help should have been given, I WILL not recommend or use you again”
“The vase is quite small,hasn't got the Wow factor, didn't came in original box and has not label is made of crystal....so I was disappointed.
Because I personalised I could not sent it back.
Delivery was good,and the writing it was I ask for .”
“This is my first time using The Gift Experience & was disappointed. I ordered a personalised glass silver wedding anniversary gift for family. The number 25 is not perfect, the top of the number didn't seem to have taken properly as with the loveheart at the top. Don't know if I would use again.”
“The item I purchased was great, but fortunately the engraving was lacking because the date I required was 12th October 2019, but when I received it,it read 12 october 2019. I assumed that it was obvious to anyone how any date should be written. I would be grateful if you would be kind enough to rectify this really bad grammar, as I find it embarrassing to give it to my Great Grand Daughter with such bad English. Thank you in advance”
“We purchased a personalised bottle of whisky for an 80th birthday present and which a arrived a day after the birthday and there was a crease down the centre of the label which made it look very shoddy. We had the gift delivered direct to the recipient or we would have returned the item, most disappointed.”
“Ordered book newspaper headlines of your day for my husband for our pearl wedding anniversary and they sent wrong date which we were not very happy about it, totally ruined the surprise for my husband. I phoned them up on the day of our anniversary to complain about it and they said they would send a new one out with the correct date, which they did so after a week but unfortunately it didn’t have the same meaning.”
“I ordered a Name A Star Certificate, it didn't even come on an A4 paper cardboard which a Certificate would normally be printed on. It was cheap and tacky small piece of flimsy coloured paper like you would get a leaflet through the door advertising a promotion...also the cardboard envelope it came in was crushed on one corner even though it had an outer package so I'm guessing it got sent out like this and not done via delivery. I thought I'd picked a nice gift for my cousin's 40th Birthday present for a keep sake. I'm very disappointed in the quality of my purchase.”
“The plate was ok, I paid for 1st class postage and it didn't come till a week late, I paid for wrapping and it was tacky. The plate was well protected in the post though, sorry to say I won't be ordering anything else”
“Item arrived damage. Did not have enough time for it to be re ordered. I was offered 30%,off my price. On consideration I asked for 50% only to find that my email was in their spam folder so the response was days later. The G.E did agree to the 50% but I still feel better care and quicker response should of been taken considering after all .... it was a gift.”
