“Our book on football history was lovely when it arrived. The recipient was made up and even got some of the photos autographed by past players who were delighted to see their pictures. Could not have been a better gift”
“ordered something, few days later was told they could probably do it (it was an 80th present, so difficult to source I guess), few days later was told they would have heard by now if it couldn't be done.... several days after was told actually they couldn't do it, sorry.
In the meantime 80th birthday had been and gone and I had no chance to get another gift.
Then it took a month for a refund.”
Thank you for your review. I am sorry that you are not happy with the service received. Unfortunately on this occasion the team who make these items did not communicate with us about the issue, we will look at streamlining our communications in future to ensure this does not happen again and please accept my apologies again regarding the service you received.
“Easy ordering experience and efficicent delivery. Recipient absolutely thrilled with the personalised birthday cushion and card. Unfortunately I haven't seen it to attach a photo and elderly lady doesn't have a mobile to send one.”
Thanks for your review. I am sorry that this was lost in the post, unfortunately this was out of our control however I hope you receive the replacement we have sent you.
Thanks for your review, I am sorry that the delivery was a day late due to an issue with the courier. I am however very pleased that the gift was well received! :)
“Purchased "Two nights for the price one hotel break" for our son and his partner as a Christmas gift. It was received in 3/4 days and we were very pleased with the presentation and quick service. Thinking of purchasing one as a treat for my husband and myself in the New Year.”
