“Purchased some boxer shorts as a special anniversary gift for my husband with my lovely face on 🤣 to be honest they're nice quality and he has actually worn them. Greatly little gift”
“I never buy anything on line so unless I can buy on a phone call I do not buy. The gentleman I spoke to at The Gift Experience was very helpful when I explained my situation and that I need the items within the week of talking to him. I made the purchase within minutes of talking to him, we agreed the delivery service, I paid for the order and within 3 days the goods had arrived. That is what I cal excellent service and customer satisfaction. I think more companies should offer telephone orders or on line orders to suit the customer. Well Done.”
“We had lunch at the St. james Hotel, london to celebrate my wife birthday.
The food was amazing and very well presented. The service was first class, and they ended the lunch with a happy birthday slate filled with petit four.”
“Poor service. I had personalised my gift and the gift arrived and the wording looked silly . I rang them up to say why didn’t someone phone me to question the wording but was told they don’t have time. Had to re order! Not happy and they didn’t seem to care about customer service”
Hello
Thanks for your review, I am sorry that you are unhappy with the service. As explained at the time we do ask customers to check that they are happy with the personalisation before ordering.
Thanks
Syd
The Gift Experience
“Orderered two champagne glasses for a golden wedding present. I added their names and wedding and anniversary dates. They arrived in a few days very carefully packed and I was really pleased with them.”
“Gift arrived in time (*just* in time for me) and in perfect order -- both the recipient and myself were very chaffed with it. Would have appreciated one or two additional updates during the process, though (time until dispatch was up to four or five working days, and I hadn't received any update during that time). Would also have liked to see a preview of the finalized product.”
Thanks for your review, unfortunately we are unable to provide updates during the production process but you should receive an email to confirm your order and upon dispatch.
We are also unfortunately unable to offer a preview of all of the products on our site but we do try to offer this where possible.
I am very pleased that this gift was received in good time and both you and the recipient were pleased with this. :)
“I purchased a coaster with a photo & personalised message for my partners dad's 80th. He was over the moon with it. It came really quick & looks lovely. Really good price as well”
Hello
Thanks for your review and I'm glad these arrived in good time. I'm sorry to read this, if you are able to send our Customer Services team an email then they will take a look at this for you.
