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The Epicentre Reviews

4.9 Rating 2,408 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,408 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Always love visiting the Epicentre when we’re in the Lakes. Shopping via internet feels very reliable because we know the shop and the lovely friendly staff within. My purchase was ordered on New Years Eve and arrived the following Tuesday, neatly and efficiently packaged and labelled.
Helpful Report
Posted 4 years ago
Great service - fast shipping. No problems with returns.
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Posted 4 years ago
Great service thank you. Kit received quickly with reasonable postage.
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Posted 4 years ago
Love the shop and the staff are always really helpful, friendly and cool :-) I'm local and its my go to shop for stylish outdoor kit with good brand ethics. Particularly a fan of Sherpa.
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Posted 4 years ago
Prompt delivery and good products
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Posted 4 years ago
Excellent service with super speedy delivery. Recommended.
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Posted 4 years ago
Bought recycled Patagonia gloves very happy with them as new and great value
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Posted 4 years ago
Easy to order from an 'enticing' website. Fast delivery. Very pleased with the glove liners. Good value for money.
Helpful Report
Posted 4 years ago
Excellent service and great quality outdoor clothing. Very pleased with my Arc’teryx jacket. Thank you.
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Posted 4 years ago
The customer service is top-notch!
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Posted 4 years ago
Always very helpful and quick service.
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Posted 4 years ago
Kept informed of delivery Quickly told all of the products were not in stock and billed accordingly. Fast delivery too.
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Posted 4 years ago
Brilliant service and perfect product - thank you!
Helpful Report
Posted 4 years ago
I purchased two icebreaker merino garments and they did not disappoint. Merino wool is lightweight and yet warm, great for base layers either out exploring or at home in the winter. These merino icebreaker garments do not need daily washing which is great for the environment too!
Helpful Report
Posted 4 years ago
Love that they don't send a bunch of unnecessary packaging. Super fast postage and easy, simple returns. Will definitely be back.
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Posted 4 years ago
Brilliant store. Super quick delivery and item as advertised on website
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Posted 4 years ago
Thrilled with my Mountain Equipment Citadel Jacket . Ordered on line and was delivered within 48 hours . It’s a 2 1/2 hour drive , my hope one day is to visit the store in person . Excellent service and great prices .🙏
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Posted 4 years ago
Excellent service, great sale price for the item I bought.
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Posted 4 years ago
Brilliant service. I ordered some new hiking boots after Christmas and they arrived with unbelievable alacrity. Thank you!
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Posted 4 years ago
Great service and great product. Many thanks
Helpful Report
Posted 4 years ago
The Epicentre is rated 4.9 based on 2,408 reviews