The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, Ambleside
Rating: 4.91

4.9 Rating 2,271 Reviews

99 %

of reviewers recommend The Epicentre

4.9

Based on 2,271 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

sheila@theepicentre.co.uk

Location:

The EpicentreCompston Road
Ambleside
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bit of a problem with the courier. But emailed the shop who replied straight away & sorted it out. So happy with the service provided be the epicentre.”

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Posted 2 months ago

“I was looking for a very specific item (an Arc'teryx Conveyor Belt) and The Epicentre had it at a fair price and delivered it promptly. A positive first experience.”

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Posted 2 months ago

“Had what i wanted and the online service was excellent - sadly let down by DPD who failed to deliver - loosing the package. Epicentre attempted to follow up for me but gave a prompt repayment when it was obvious it wasn't going to arrive. Would use Epicentre again and hope the couriers were of the same standard.”

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Posted 4 months ago

“Efficient and product competitive priced”

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Posted 8 months ago

“I was very happy with how quick the item arrived but sadly I didn’t like the item, not fault of epicentre, return was very easy and I received my money back with now issues. Very good service from start to finish.”

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Posted 8 months ago

“Delivered my osprey talon 26 in QuickTime for me to use on the cateran yomp”

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Posted 11 months ago

“Goods as advertised at a very competitive rate”

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Posted 1 year ago

“Easy fast and efficient. Only let down by the delivery company destroying the packaging and sticking it in a random box. Literally, no packaging, no invoice just the rucksack in a bow big enough for 10!”

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Posted 1 year ago

“First order, item received. Sadly the shoes do not fit. So we'll see how the returns process works too! 9”

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Posted 1 year ago

“Excellent customer service, great item, good price!”

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Posted 1 year ago

“Totally my shopping from your web experience is good. However I hope you can notice that one of my item has been cancelled due to stock shortage and I used a 10% off voucher to buy. Due to this cancellation my voucher cannot be used for next time purchase”

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Posted 1 year ago

I 'm sorry we were unable to fulfill both of the items you wanted but you should only have been able to add one of them to the basket. Please contact us if you place another fulfillable order and we can try to give you the discount you lost. Regards Sheila

Posted 1 year ago

“Fast delivery and the item was as expected”

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Posted 1 year ago

“No problems. The goods I ordered received correctly and quickly.”

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Posted 1 year ago

“Great price on the boots I ordered and quick, free delivery. Unfortunately they didn’t fit so I have returned them. If the refund goes through without a hitch, I would say there’s no reason not to give 5 stars.”

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Posted 1 year ago

“Fast delivery, good check communications”

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Posted 1 year ago

“Good product delivered on time”

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Posted 1 year ago

“Good, prompt service - would definitely use them again”

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Posted 2 years ago

“On time and item as described”

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Posted 2 years ago

“Traditional hoodie fleece, very warm for icy mornings. Nice fit with good size pockets.”

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Posted 2 years ago

“The item was great. I was a little confused by delivery as one platform I was signing in on said next day but the item can within 4 days. I presume the platform that stated next day was incorrect but it did Essie false hope”

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Posted 2 years ago

The Epicentre is rated 4.9 based on 2,271 reviews