The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,408 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,408 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

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The Epicentre 5 star review on 27th April 2023

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The Epicentre 5 star review on 6th March 2023

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The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my boots - great price and delivered very quickly- will definitely use The Epicentre again !”

Helpful Report

Posted 4 years ago

“Hi Guys: A short story. I was on my way home on the 22nd December, called into store and saw A Tentree shirt I liked. I'd think about it. Had notification of your Sale on the 23rd, didn't need to think anymore and purchased it at 9.30am. Received it at 8.30 am on the 24th!!! Wore it on Xmas Day. Great quality and fit. UNBELIEVABLE service. Would have been good at any time of year but at Xmas. Well done Epicentre. I will be using you again. Pete”

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Posted 4 years ago

“Great! Really nice quality of clothing sadly it didn’t fit me so I had to reluctantly return it. But they reimbursed me very quickly! Only down side was paying for the return parcel!”

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Posted 4 years ago

Hi From the beginning of January we have introduced free returns via Royal Mail (details on our Website) so this should make future purchases worry free

Posted 4 years ago

“Very pleased with my purchase. Well packaged and good delivery time even though I ordered over the Christmas period”

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Posted 4 years ago

“Very happy with my purchases all arrived in a good condition”

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Posted 4 years ago

“Great service. Good range of brands and stock and also dealt very quickly and efficiently with my return. Would use again without hesitation.”

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Posted 4 years ago

“Excellent service, this time by mail order, but also, in happier times, in-store. I had to return something that didn’t fit and it was processed very quickly and without any fuss. Thank you.”

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Posted 4 years ago

“Excellent service, item arrived very quickly. I would definitely recommend The Epicentre.”

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Posted 4 years ago

“Excellent service with friendly and knowledgeable staff. Working in retail customer service myself, I am never disappointed with the shopping experience at Epicentre, consistently first class. Despite the current challenges, the staff have remained positive and professional, and went above and beyond my expectations to assist with some very last minute Christmas shopping. Thank you all.”

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Posted 4 years ago

“Great service, my purchase was packed and shipped super quickly. Would definitely recommend!”

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Posted 4 years ago

“Really friendly shop with a well curated range of top quality outdoor gear. The staff are very knowledgeable too.”

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Posted 4 years ago

“masks worked very well, easy to put together, clean and use”

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Posted 4 years ago

“Happy. Will use again.”

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Posted 4 years ago

“Really excellent service. My boots went astray due to Royal Mail and I had an immediate response from The Epicentre telling me where the boots had been sent. Fabulous boots at an very good price”

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Posted 4 years ago

“Very pleased with my purchase, great service, quick and efficient. Excellent quality coat which was good value in the sale. Would recommend and hope to shop with you again in the future.”

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Posted 4 years ago

“Great service from Epicentre. Requested next day delivery and that’s exactly what I got, despite it being so close to Christmas. Will definitely buy from them again.”

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Posted 4 years ago

“Excellent. Speedy delivery and great product at a competitive price. Highly recommended!”

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Posted 4 years ago

“Not very happy at buying boots for £130 which were in a sale for £97 less than a week later! No wonder the delivery was so quick. Normally I would give these guys 5 stars though.”

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Posted 4 years ago

“Goods exactly as described, shipped and arrived quickly. All very good thanks.”

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Posted 4 years ago

“Brilliant service, ordered a jacket during that strange week between Christmas and New Year, jacket here within 24 hours at a great price. Will use again for sure. Thank you !”

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Posted 4 years ago

The Epicentre is rated 4.9 based on 2,408 reviews