The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,473 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

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The Epicentre 5 star review on 27th April 2023

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The Epicentre 5 star review on 6th March 2023

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The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website and ordering system. Very fast efficient delivery and speedy response to queries.”

Helpful Report

Posted 5 years ago

“Excellent and efficient service. Regular updates given re delivery No problems here.”

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Posted 5 years ago

“Really great! My order came really quickly and nothing was damaged or anything! Would recommend”

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Posted 5 years ago

“This company provided amazing service! My new walking boots were delivered to my door in less than 24hrs from point of order at a great price too, I really wasnt expecting that level of service. The online communication was excellent too. Instant acknowledgement of my order followed by dispatch notification 2 hours later. Now that I have discovered The Epicentre and also noted they have some quality gear on their website I will definitely use again.”

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Posted 5 years ago

“Wonderful service, both in person and online. I'm a long-standing customer and it's not changing any time soon. Fast shipping, brilliant products - couldn't ask for better!”

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Posted 5 years ago

“Unbelievable good customer service, very impressed. Epicentre staff saved the weekend trip. I will be shopping again”

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Posted 5 years ago

“Very good customer service and super quick delivery!”

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Posted 5 years ago

“Great information on the Web site and was directed to your site with my search for a specific item... great price and very fast postage. Many thanks for a great service. My new On Cloudventure shoes are great!”

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Posted 5 years ago

“All good! Postage a bit slow, but also free!”

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Posted 5 years ago

“Excellent price and service. My hydro flasks came perfectly wrapped, fast and great price. I was thrilled. Thankyou and will be buying from you again”

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Posted 5 years ago

“Very good, I ordered two jackets and received them within a week.”

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Posted 5 years ago

“Ordered the Tentree fleece crew dress in dark grey. It arrived promptly. Great dress - ideal for lockdown! Washes well and needs no ironing - what's not to like?!”

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Posted 5 years ago

“Great price, quick dispatch and delivery! Couldn't ask for anything more!”

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Posted 5 years ago

“Great price, speedy delivery”

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Posted 5 years ago

“Excellent sale price on a pretty rare jacket that I have been after for a whole. Delivery was faster than expected. Very happy with the service from The Epicentre”

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Posted 5 years ago

“Fast efficient service. I have purchased a few items now and I shall buy again.All of the items I have purchased have arrived quickly and well packed.Had to return one item because of size,no problem sorted quickly and was very pleased wit response. Highly recommended.”

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Posted 5 years ago

“Have been to the shop in Ambleside many times - very helpful staff and great range of kit by the top outdoor makers. Have just used their online service and that has been very good too - quick delivery and very well packed.”

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Posted 5 years ago

“Quick and efficient delivery even in the midst of a pandemic and a great price too!”

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Posted 5 years ago

“Excellent price and very quick dispatch. Can't ask more.!”

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Posted 5 years ago

“Ordered an Icebreaker merino wool base layer in the afternoon, it arrived the next day! Free delivery, fantastic service and I love the top, I'm practically living in it!”

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Posted 5 years ago

The Epicentre is rated 4.9 based on 2,473 reviews