The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,415 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and price, quick delivery”

Helpful Report

Posted 1 day ago

“Very prompt delivery with good communication, great price”

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Posted 3 days ago

“"I've bought from this shop several times — communication and delivery have always been excellent!”

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Posted 2 weeks ago

“Consistently excellent service.”

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Posted 2 weeks ago

“Good website, easy to navigate. Very rapid dispatch/delivery”

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Posted 3 weeks ago

“Ordered a hard shell jacket. Arrived without delay. Really appreciated the paper packaging. Very smooth experience. Would shop here again.”

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Posted 1 month ago

“Great delivery and returns service.”

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Posted 1 month ago

“Absolute top class customer service, excellent range of products. Assisted with online delivery issues seamlessly and promptly, 10/10 will buy from them again!”

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Posted 1 month ago

“Amazing product and price. Incredibly fast delivery. Very happy with that!”

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Posted 1 month ago

“Excellent service, ordering and checkout was easy. Dispatch updates were prompt and appreciated. Pleasure doing business. Will definitely use in the future.”

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Posted 1 month ago

“Ordered two Patagonia tops for my son which were in the sale. Great bargains. They arrived within two days. Had to return one and surprised that there was no postage charge. Prompt refund too. Thank you. Will certainly order from.you again”

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Posted 1 month ago

“Great service and very fast delivery! Would definitely recommend them to everyone. Fast than Amazon and also delivered by a tracked courier :)”

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Posted 1 month ago

“Having bought an item that was too large I requested a return. This was simple and easy to manage through Royal Mail who collected the item from my house. A great service and well managed by Epicentre who have been fantastic whenever I have used them.”

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Posted 2 months ago

“Great selection of top end hiking gear and superb customer service, I would highly recommend using this shop.”

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Posted 2 months ago

“Easy to find what I was looking for & returning items no issue. Thanks”

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Posted 2 months ago

“Shop was well stocked with high quality outdoor wear, expensive but expected for the brands displayed.”

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Posted 3 months ago

“Good price fast dispatch”

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Posted 3 months ago

“Sophie analysed my gait and was super, super helpful. She identified immediately the issues I have and was able to recommend me an insole which immediately helped. Thank you Sophie, you’re a star!”

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Posted 3 months ago

“On Wednesday myself and two friends all bought hoka boots in Ambleside two of us were served by Sophie. We were completely and utterly blown away by the level of service and the knowledge that Sophie had . Having had trouble with my feet and knees surgery also a daughter who has a had foot surgery the advice that we were given surpassed anything that even drs, surgeons etc have had what a absolute joy Sophie was and Ian incredible asset to your shop. Thank you so much”

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Posted 3 months ago

“Great frisbee, very strong and the dog loves it. It arrived very quickly and well packaged, good price as well compared to other sellers. Highly recommend. Thanks for good service.”

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Posted 4 months ago

The Epicentre is rated 4.9 based on 2,415 reviews