The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,432 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,432 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quality products”

Helpful Report

Posted 1 day ago

“Fantastic store with helpful and informative staff. Sophie in the footwear department scanned my feet and gave great feedback. I would highly recommend this store if you are visiting Ambleside 👍”

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Posted 3 days ago

“Whether in store or online our experience has been great. The advice in the footwear dept is always spot on and has saved me from many blisters I’m sure 😂 ! The range is fab and the staff are super knowledgeable.”

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Posted 3 days ago

“Very efficient and quick delivery.”

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Posted 5 days ago

“Fast delivery, product as expected and at a great price. Very pleased.”

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Posted 1 week ago

“Great service. Fast and efficient. We called in on our visit to Ambleside and were very impressed so purchased some items from the shop. Since then I have ordered online too. Great array of products and very knowledgeable staff. Would highly recommend.”

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Posted 1 week ago

“I was looking for a winter running hoody that was both light, windproof and of course water repellent. I decided on a Patagonia, Epicenter had the best deal, and their website was easy to use and my hoody arrived earlier than expected and well packaged. The hoody is what I needed and fits perfectly. I would recommend using this store and will myself.”

Helpful Report

Posted 1 week ago

“Excellent service from the Epicentre, I saw from their very detailed website a great selection of Adidas Terrex trial shoes and left in my basket for quite a while and it was left there patiently while considering. Once decided i paid for the next day service ordering before 2pm and I received the shoes 10am the next day. Cannot do better than that.”

Helpful Report

Posted 1 week ago

“The young guy who served us was fantastic, he took time to listen to what we wanted in walking boots and try and test different footbeds and styles. The only downside for me was being rushed and told they were due to close when we were still deciding on a significant outlay for boots. It nearly cost them the whole sale…….just the recognition of giving us a few minutes more rather than rushing the customer would have made the experience worth more.”

Helpful Report

Posted 3 weeks ago

We are very sorry that you felt rushed. We close our boot room to new customers at 5pm to avoid this issue. This allows us to give our customers plenty of time before our shop is due to close at 5.30 and still allow our staff to leave at the end of their shift.

Posted 3 weeks ago

“Product swiftly delivered, at a better price than elsewhere, as described”

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Posted 3 weeks ago

“Great service, quick delivery! Hiking boots just what I wanted!”

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Posted 4 weeks ago

“Excellent. Quick posting. Great item on sale!”

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Posted 4 weeks ago

“Great service.. quick delivery. Always my go to shop for outdoor gear .”

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Posted 1 month ago

“It was my first purchase experience with Epicentre. Great online system and experience. Would definately recommend for adventure clothing/gear.”

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Posted 1 month ago

“Friendly staff and knowledgable but a slight air of apprehension of being watched . The item I baught was on offer and again the staff helpful”

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Posted 1 month ago

“Very good products,great prices and fast delivery”

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Posted 1 month ago

“No issue. Nice staff”

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Posted 1 month ago

“Great product and price, quick delivery”

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Posted 1 month ago

“Very prompt delivery with good communication, great price”

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Posted 1 month ago

“"I've bought from this shop several times — communication and delivery have always been excellent!”

Helpful Report

Posted 2 months ago

The Epicentre is rated 4.9 based on 2,432 reviews