The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,554 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,554 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent speedy service as always from The Epicentre, thank you!!”

Helpful Report

Posted 1 week ago

“Hi,I found this company by chance via Google,I was looking for some new gore tex hoka shoes,as I know my size in them and Epicentre had just what I was looking for at a great price,I added a couple of pairs of socks . My order arrived so quickly I have yet to wear the shoes outside,and I am extremely impressed with the quick delivery,the no drama of the whole buying experience.I will most definately return as a customer,I just feel 'looked after' . Thanks Epicentre! Top marks,10 stars!”

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Posted 2 weeks ago

“Excellent service as always”

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Posted 2 weeks ago

“Shopping experience was great, will definitely be Buying from them again”

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Posted 3 weeks ago

“The epicentre experience was a good one, and the boots are excellent.”

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Posted 3 weeks ago

“Excellent service m trainers arrived quickly”

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Posted 3 weeks ago

“Every time I've ordered items they have been quickly dispatched and the items always good quality”

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Posted 3 weeks ago

“Always fabulous to deal with.”

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Posted 3 weeks ago

“Great service and price. Good choice of products, easy to order and fast delivery.”

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Posted 3 weeks ago

“Order process was was clear and concise, with communication regarding delivery of the items regular and accurate. The packing was was secure . Would recommend Epicentre . Totally satisfied”

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Posted 1 month ago

“Best price around for what I wanted. Very pleased all around!”

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Posted 1 month ago

“Good price and delivery.”

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Posted 1 month ago

“Thank you Epicentre, Excellent communication and efficient delivery. I have not yet been able to test Jacket yet but size and description is accurate and competitive pricing. Looking forward to testing soon when doing a long weekend near Wasdale! Thanks”

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Posted 1 month ago

“Was one of the only websites that had multiple sizes as I always need to order multiple sizes to get the right fit. The shoes arrived within 2 days of ordering and I received a refund for shoes not kept very quickly. Would definitely order from them again.”

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Posted 1 month ago

“Very prompt delivery and good value compared to other retailers.”

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Posted 1 month ago

“I visited the store looking for a pair of walking boots and had an absolute 5-star experience with Sophie. Even while managing multiple customers, Sophie was exceptionally attentive, patient, and thoroughly professional throughout my visit. Although my size wasn't in stock, Sophie went above and beyond by taking the time to listen to my ongoing foot complaints. They offered a detailed, highly knowledgeable explanation of my gait and the technical mechanics behind why I’ve been experiencing pain—it was honestly far more attentive and insightful than a 15-minute, £50 appointment I previously had with a podiatrist! Sophie recommended trying a pair of insoles and ensured I could clearly feel and see the structural difference before I committed to buying them. If I’d had a bit more time, I likely would have bought the alternative pair of boots they thoughtfully brought out for me to try as well. Sophie is a absolute asset to the store and a true specialist in customer care. Thank you again!”

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Posted 1 month ago

“Bought a couple of arcteryx pieces from epicentre online . They were delivered very fast . One piece was fine but unforfunately one was too big . I returned it via theyre postage label and was refunded straight away . I will definately buy again from here . Great customer service and good prices”

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Posted 1 month ago

“Ordered the wrong size on the internet. Rang the store and the correct the ordered immediately and the parcel was delivered the next day. Excellent customer service. Will use again definitely.”

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Posted 1 month ago

“I ordered my product and it was here within two days, beautifully packed and the sports shoes were immacculate. This was the best priced retailer I could find and was surprised it was a retailer in the Lake District. They have a wide selection of very competitivey priced garments and will make sure I check this place out every time I shop as, as I say, getting your product in a short space of time is essential to me.”

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Posted 1 month ago

“Great service from these guys”

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Posted 1 month ago

The Epicentre is rated 4.9 based on 2,554 reviews