The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,336 Reviews

99 %

of reviewers recommend The Epicentre

4.9

Based on 2,336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and fast delivery. Would 100% use again”

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Posted 2 days ago

“Fast service. Great range of products. Would definitely use again, thanks guys.”

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Posted 5 days ago

“Exceptional service! I had the pleasure to be helped by Sophie in the shoe department in store. This is some of the best service I’ve received in a very long time. She was very knowledgeable and passionate about making sure she matched the correct product for me. I initially was looking at the orthotics but as a result of the wonderful customer experience I went on to purchase shoes as well and this was definitely not as a result of any upselling but as a indication that I trusted her to help me make the right choice.”

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Posted 1 week ago

“Had a great experience at The Epicentre Ambleside. All the staff were very friendly and knowledgeable helping me with my purchases. Would highly recommend visiting.”

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Posted 1 week ago

“I really enjoyed to buy boots in The Epicentre. The delivery was quick. Unfortunatelly, I had to return my boots, but there were not any problems with it.”

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Posted 1 week ago

“The staff at the Ambleside shop were excellent when we visited this May all were very attentive without being pushy They crested an excellent impression Lately we have made purchases online again the level of service and communication about the orders were first class You deserve to succeed because your products are top quality and the descriptions of them by you are excellent We thoroughly recommend Epicentre to prospective customers you will be pleased with every aspect of your experience”

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Posted 2 weeks ago

“Best price for Keen boots in UK and fast service.”

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Posted 3 weeks ago

“Excellent service”

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Posted 3 weeks ago

“Unfortunately the item I purchased was not suitable for me (didn't fit). The service was great, no issues with the refund, and free returns. I would definitely recommend The Epicentre.”

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Posted 1 month ago

“Very quick and quality product”

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Posted 1 month ago

“Really great service. I ordered two sizes and returned one. The return process was quick and easy.”

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Posted 1 month ago

“Fast delivery and a great product, Scarpa Trek HV GTX”

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Posted 1 month ago

“Amazing walking boots have wanted a pair for ages but price was too much for a pensioner 😊got them on sale you will not regret buying a pair I have the trainer version as well so comfortable I can do 10-15 miles without any foot fatigue and zero rubbing or blisters highly recommend”

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Posted 1 month ago

“Good service. Good choice of goods.”

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Posted 1 month ago

“Product was delivered on doorstep the day after ordering, so great service. I had reservations on the packaging as the jacket was expensive and wasn't protected inside the postal packing, and the postal packaging was plastic and these days it is good to have paper packaging. The jacket didn't fit, and Epicentre refunded immediately.”

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Posted 1 month ago

“I have written twice regarding the foraging event on the 9th November and have not had any response. This is not good service at all. What are the arrangements for Broadway. Please see my previous questions to you!! I have used email and your feedback service.”

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Posted 1 month ago

Hi there, Thank you for your enquiry regarding our forage event, I'm afraid your email looks to have been missed in the busy Monday madness. All further details for the event will be sent out to those attending by this evening. Thanks, Laura

Posted 1 month ago

“Great store and well worth a visit if you’re near. Also a great Online Experience and very high quality products.”

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Posted 1 month ago

“The service from Epicentre was first class, the item I ordered was delivered in speedy time and the item itself was exactly as described. Incredibly happy with my purchase and will be shopping at this site again. Thank you epicentre for your service.”

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Posted 1 month ago

“I bought from Epicentre a Birthday gift to one of my sons, special trainers which appeared to be only otherwise available if imported from USA, the purchase was straightforward, shoes swiftly arrived, everyone happy, thank you !”

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Posted 2 months ago

“Great online service. Super friendly instore service. Highly recommend.”

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Posted 2 months ago

The Epicentre is rated 4.9 based on 2,336 reviews