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The Epicentre Reviews

4.9 Rating 2,498 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,498 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Excellent service. Very prompt delivery and great products.
Helpful Report
Posted 3 days ago
Bought a pair of trailmakers.Fast delivery.My first order with Epicentre and all went well.
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Posted 1 week ago
Good price, great value and delivered quickly. Very comfortable shoes worn straight out on an 8 mile walk.
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Posted 1 week ago
Purchased a arcteryx beta ar jacket and was very happy with the price, delivery and overall service from the epicentre. Fit of the jacket is quite roomy, good for layering. All in all pleased with my purchase
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Posted 2 weeks ago
Great service and products
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Posted 3 weeks ago
Bought Hoka trainers online. Happy with the product and was delivered quickly.
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Posted 3 weeks ago
Excellent service excellent product, would have no hesitation in using epicentre again
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Posted 3 weeks ago
Nice and easy!
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Posted 3 weeks ago
Great vest
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Posted 3 weeks ago
Very easy website to navigate. Purchase delivered very promtly. Excellent communication throughout with follow up emails ensuring I was happy with my boots and offering advice/support if required.
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Posted 4 weeks ago
Great service and fast delivery, handled a refund with no issues atall aswell (nothing wrong on their part, just the product wasn't the right size for me)
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Posted 1 month ago
Very friendly, informative, knowledgeable, excellent and polite customer service and on time delivery. Would definitely shop here again.
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Posted 1 month ago
Excellent shopping experience
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Posted 1 month ago
I recently had the good fortune to purchase an Arcteryx jacket from these guys, I say good fortune because although I ended up returning it because it wasn’t suitable the entire returns process could not have been more efficient or user friendly. I probably would have benefited from calling in at the shop and that’s certainly what I’ll do the next time I make a similar purchase. Hand on heart I would recommend these guys to anyone.
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Posted 1 month ago
Excellent fast ,free delivery and free returns if needed. Items were perfect. Definitely recommend 👌
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Posted 1 month ago
Snapped up some bargains in the online Epicentre sale - pleased to see an outdoors shop that stocks the full range of sizes (most stop at a large). We always visit the store when in the area too and the staff are friendly and helpful. Delivery was quick and I’m very pleased with my new tops.
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Posted 1 month ago
Easy to navigate website, communication excellent, item received quickly. First class service from Epicentre, wouldn’t hesitate to recommend.
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Posted 1 month ago
Efficient
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Posted 1 month ago
Epicentre had the walking shoe I wanted in the size I required at a very competitive price, also fast delivery, thank you.
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Posted 1 month ago
We visited the Epicentre today as my husband needed to purchase some insoles for his walking shoes. We went down stairs and was met by Sophie who could not be more helpful.Her wealth of knowledge on how people walk was amazing. I actually asked if she was physio trained. I have a scoliosis of the spine and struggle walking long distances without pain. She offered to show me on the machine how my walking stance was causing the pain and suggested I tried an insole to. The outcome was amazing I am really looking forward to testing them out on a walk. After 57 years of pain it was brilliant. I cannot recommend Sophie enough she is brilliant. Thank you so much.
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Posted 1 month ago
The Epicentre is rated 4.9 based on 2,498 reviews