The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.85

4.9 Rating 1,667 Reviews

96 %

of reviewers recommend The Dressing Room

4.9

Based on 1,667 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

The Dressing Room 5 star review on 12th September 2026

Anonymous

Anonymous // 01/01/2019

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“I returned my order- not because of anything other than the top was a wrong colouring for me”

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Posted 2 years ago

Hi Julie, sorry this top wasn't quite right on this occasion- can we help choosing an alternative? If so, you can email us at customercare@the-dressingroom.com or call us on 01727 853577 and one of our trained stylists will be more than happy to help.

Posted 2 years ago

“Great customer service, packaging was lovely”

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Posted 2 years ago

Hi Sarah, thanks for your feedback- we are so pleased you're happy with our customer service and the packaging. Enjoy your purchase :)

Posted 2 years ago

“Excellent communication and fast delivery ……great company !….. I cannot comment on the item I purchased yet as it was delivered to my daughter as I am abroad at present.”

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Posted 2 years ago

Thank you Frances, hopefully you'll be delighted with your item when you receive it :)

Posted 2 years ago

“great service. item was exactly as pictured. beautifully wrapped. no hesitation in using the dressing room if unable to get there personally. highly recommend”

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Posted 2 years ago

Thank you Melanie, we are so pleased you are happy with your item and our service! Thanks for all your support

Posted 2 years ago

“My favourite shop. Great advice, great service. Really care that what you chose is looking good on you. It is my go-to shop for everything, clothes, footweat and the gorgeous jewellery. Complete outfits for every occasion.”

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Posted 2 years ago

What lovely feedback- thank you very much! It really puts a smile on our faces when we hear comments like this. Outfit building is our absolute favourite :)

Posted 2 years ago

“Very pleased with my purchase at a price much reduced compared to other websites. Great customer service with immediate response. Tracking could have been just a little more rigorous.”

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Posted 2 years ago

Thank you for your feedback, we are so happy you're pleased with your purchase and our service. If you have any tracking queries please drop us an email and we can look into asap for you

Posted 2 years ago

“Perfect from start to end! I ordered the Rails, Tiffany sweater, only took a couple of days to arrive from ordering and was kept updated. Will highly recommend The Dressing Room and will happily order from them again, thank you!”

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Posted 2 years ago

Thank you for your lovely feedback, we are so pleased you are happy with your sweater and it was a great shopping experience for you :)

Posted 2 years ago

“Really lovely shop. Great selection. Very prompt service and efficient delivery.”

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Posted 2 years ago

Thank you Sarah, we are getting new deliveries all the time so keep an eye out on our site/socials to see what new season goodies we are getting in :)

Posted 2 years ago

“Ordered online, contact was great and items arrives well packaged and I kept them all.”

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Posted 2 years ago

Thanks for your lovely feedback, that really makes us smile. Enjoy wearing your new items :)

Posted 2 years ago

“Very speedy dispatch both times I have ordered. A great selection of fashion online too.”

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Posted 2 years ago

Thank you for your great feedback, that's lovely to hear. Enjoy your purchase :)

Posted 2 years ago

“Lovely range of clothing - easy to use website and prompt delivery. Would definitely use again.”

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Posted 2 years ago

That's great to hear Caroline, thanks for your feedback and enjoy your purchase :)

Posted 2 years ago

“Speedy delivery, beautifully packaged. Sadly had to return my purchase as it didn’t suit me but will definitely return. Thank you!”

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Posted 2 years ago

We are so pleased you are happy with our service, sorry to hear your item wasn't quite right - if you wanted help choosing an alternative please don't hesitate to get in touch as we would love for you to find something :)

Posted 2 years ago

“My number 1 shopping destination. I only wish I could visit the shop in person. Always amazing customer service and the loyalty program is an added bonus 🎉. I cannot think of anything I could improve. Perfect 💗”

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Posted 2 years ago

Thank you for your lovely feedback Lisa, comments like this really puts a smile on our faces :) and thanks again for your continued support and custom we really appreciate it

Posted 2 years ago

“Fantastic price - fast delivery, I can't fault The Dressing Room's service Thanks”

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Posted 2 years ago

Thank you so much for your amazing feedback, we are so pleased you are happy with our service :)

Posted 2 years ago

“Treated myself to some lovely bits from the website, The Post came as expected and both bits were well-packaged. looking forward to wearing them soon. Thank you”

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Posted 2 years ago

Thanks for your feedback Kimberley that's great to hear, enjoy wearing your new items :)

Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

Thank you Susan, we are delighted you're happy with our service :)

Posted 2 years ago

“Great service, clothing packed well. Great choice of fashion brands.”

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Posted 2 years ago

We are so pleased you're happy with your shopping experience, thanks for your lovely feedback :)

Posted 2 years ago

“I was thrilled with The Dressing Room service and the packaging was beautiful. It's the first time I have ordered from them and it certainly won't be the last. Thank you.”

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Posted 2 years ago

Thanks Antonia for your fantastic feedback, we look forward to you being part of The Dressing Room community :)

Posted 2 years ago

“Efficient service - thank you”

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Posted 2 years ago

Thank you, we are so pleased your happy with our service

Posted 2 years ago

“The Dressing Room, with out a restaurant … would say Harvey Nichols of St Albans 🥰”

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Posted 2 years ago

Thank you Drew for your lovely feedback :)

Posted 2 years ago

The Dressing Room is rated 4.9 based on 1,667 reviews