The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.85

4.9 Rating 1,669 Reviews

96 %

of reviewers recommend The Dressing Room

4.9

Based on 1,669 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

The Dressing Room 5 star review on 12th September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Only reason its not 5 stars is they often seem to run out of small sizes very quickly!”

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Posted 1 month ago

“Ordering process good however parcel didn't scan at Royal Mail and couldn't be found all week. Luckily turned up yesterday. Good service from online team. Would be better if someone sees parcels being scanned as often the items are expensive, or in the case of the sale there aren't others available for replacement.”

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Posted 1 year ago

We apologise for the inconvenience caused by the issue with your item not being scanned. While this is an uncommon occurrence, we have shared your feedback to ensure it is addressed. Thank you for bringing it to our attention.

Posted 1 year ago

“You have quite a varied range of clothes and some of them are not really my choice but everybody's different, which is a good thing”

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Posted 1 year ago

“Great present”

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Posted 1 year ago

Thanks Gill, we are so happy you're pleased :)

Posted 1 year ago

“I saw it on insta, great t shirt, although the neck is very tight, I’m sure more wears it will loosen. I Love the flower motif. Would recommend, with cardigans transitional dressing as we go into Autumn.”

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Posted 2 years ago

“I like my recent purchase of sandals and they arrived very quickly and were packaged very well”

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Posted 2 years ago

Thanks for your feedback, we are so pleased you're happy with your sandals- enjoy wearing them :)

Posted 2 years ago

“Excellent dispatch for my trainers bought online. Included a bonus gift card!”

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Posted 2 years ago

Thanks for your feedback, and enjoy spending your gift card :)

Posted 2 years ago

“The items that I have bought so far have arrived nicely packed They have a vast selection of products”

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Posted 3 years ago

“Very happy with my purchase. Came quickly and nicely wrapped.”

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Posted 3 years ago

“Good on the whole . Some feedback for you - I ordered the trainers on the Tuesday lunchtime and received on Friday - was expecting them on Thursday as it’s a two day lead. No updates came re when to expect delivery.”

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Posted 3 years ago

“Dress beautiful Boxing and packaging fab thanks”

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Posted 3 years ago

“Easy to navigate website. Prompt delivery. Excellent quality garments.”

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Posted 3 years ago

Hello, thank you very much for your feedback! We are glad to hear it.

Posted 3 years ago

“The Dressing Room is my very favourite clothes shop, with fabulous clothes, exceptionally helpful assistants and a really welcoming atmosphere. I would give it five start but I think they sometimes go too far with the boho vibe and I would welcome some different styles in the clothing ranges”

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Posted 4 years ago

Hi Isabel, thank you for your feedback. I'm glad you've had positive experiences shopping with us. We have lots more styles coming this season we hope you will enjoy.

Posted 4 years ago

“Very good service. Nicely packaged items however would expect delivery to be free on an item of that price”

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Posted 4 years ago

“My order was dealt with very quickly which was great although the price was incorrect on the website. It said the jeans were reduced from £995 to £80!”

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Posted 5 years ago

“Really happy with the coat, saying that you did have the wrong image of it on your website 😂 Then again the suppliers had the wrong description so you’re not alone!! Thanks for the speedy delivery.”

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Posted 5 years ago

“These masks are very comfortable and a better fit than most. Only issue is gaps appearing at the side if you have to tighten the ear loops. Could be improved by elasticating the borders of the bottom half of the mask. Other than that, they’re the best masks I’ve found so far. Nose bridge easy to fit to your face and doesn’t rub. Much better than the cheap material other sellers use and a similar price too.”

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Posted 6 years ago

“Have ordered quite a lot of bits via internet and also shopped in store which I love as the girls really help when your trying to achieve a look. Only complaint is when ordering on internet the clothing comes so very badly creased it all needs steaming.”

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Posted 6 years ago

“Always a great service from the Dressing Room, speedy postage and a great website.”

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Posted 6 years ago

“Item arrived promptly and nicely packaged. Sadly I had to return the item, but they had included a postage sticker which you just take to the post office, so a straightforward returns process, less £4 postage from refund. Received confirmation of my return and refund within a few days with no problems. I would buy from them again.”

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Posted 6 years ago

The Dressing Room is rated 4.9 based on 1,669 reviews