The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,420 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,420 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 12th December 2023

The Dressing Room 5 star review on 27th July 2022

WENDY ORIORDAN

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent dispatch for my trainers bought online. Included a bonus gift card!”

Helpful Report

Posted 1 week ago

Thanks for your feedback, and enjoy spending your gift card :)

Posted 3 days ago

“The items that I have bought so far have arrived nicely packed They have a vast selection of products”

Helpful Report

Posted 9 months ago

“Very happy with my purchase. Came quickly and nicely wrapped.”

Helpful Report

Posted 9 months ago

“Good on the whole . Some feedback for you - I ordered the trainers on the Tuesday lunchtime and received on Friday - was expecting them on Thursday as it’s a two day lead. No updates came re when to expect delivery.”

Helpful Report

Posted 11 months ago

“Dress beautiful Boxing and packaging fab thanks”

Helpful Report

Posted 1 year ago

“Easy to navigate website. Prompt delivery. Excellent quality garments.”

Helpful Report

Posted 1 year ago

Hello, thank you very much for your feedback! We are glad to hear it.

Posted 1 year ago

“The Dressing Room is my very favourite clothes shop, with fabulous clothes, exceptionally helpful assistants and a really welcoming atmosphere. I would give it five start but I think they sometimes go too far with the boho vibe and I would welcome some different styles in the clothing ranges”

Helpful Report

Posted 2 years ago

Hi Isabel, thank you for your feedback. I'm glad you've had positive experiences shopping with us. We have lots more styles coming this season we hope you will enjoy.

Posted 2 years ago

“Very good service. Nicely packaged items however would expect delivery to be free on an item of that price”

Helpful Report

Posted 2 years ago

“My order was dealt with very quickly which was great although the price was incorrect on the website. It said the jeans were reduced from £995 to £80!”

Helpful Report

Posted 3 years ago

“Really happy with the coat, saying that you did have the wrong image of it on your website 😂 Then again the suppliers had the wrong description so you’re not alone!! Thanks for the speedy delivery.”

Helpful Report

Posted 3 years ago

“These masks are very comfortable and a better fit than most. Only issue is gaps appearing at the side if you have to tighten the ear loops. Could be improved by elasticating the borders of the bottom half of the mask. Other than that, they’re the best masks I’ve found so far. Nose bridge easy to fit to your face and doesn’t rub. Much better than the cheap material other sellers use and a similar price too.”

Helpful Report

Posted 3 years ago

“Have ordered quite a lot of bits via internet and also shopped in store which I love as the girls really help when your trying to achieve a look. Only complaint is when ordering on internet the clothing comes so very badly creased it all needs steaming.”

Helpful Report

Posted 3 years ago

“Always a great service from the Dressing Room, speedy postage and a great website.”

Helpful Report

Posted 3 years ago

“Item arrived promptly and nicely packaged. Sadly I had to return the item, but they had included a postage sticker which you just take to the post office, so a straightforward returns process, less £4 postage from refund. Received confirmation of my return and refund within a few days with no problems. I would buy from them again.”

Helpful Report

Posted 3 years ago

“I’ve just received my first purchase from The Dressing Room. I am particularly impressed with the whole process during such difficult times. Good delivery good updates and most important I am delighted with my purchase. I just need an occasion to wear it 🥰”

Helpful Report

Posted 3 years ago

“A lot smaller than I expected”

Helpful Report

Posted 3 years ago

Hi there, So sorry to hear that, can I help at all with sizing or offering you an alternative? Our email is info@the-dressingroom.com - we are here to help :)

Posted 3 years ago

“Watch arrived really quickly and was well packaged. Lovely design on the Olivia Burton watch”

Helpful Report

Posted 4 years ago

“Great selection & fab sales. Packaging always lovely. Didn't receive tracking number when parcel was shipped so called to find out. Both parcels came on one tracking number which was a worry when only the shoes turned up and both parcels were then noted as deliverer. Fortunately the other parcel also turned up a little later that same day!”

Helpful Report

Posted 4 years ago

“The American Vintage top that I ordered arrived the next day. The top was packacked very well. Ordering was very easy and the detailed information on the website helped me when choosing the right size. Very easy to webshop. Thanks”

Helpful Report

Posted 4 years ago

“Nice packaging, would be good to get tracking number of items once they're posted. Good quality products.”

Helpful Report

Posted 4 years ago

The Dressing Room is rated 4.8 based on 1,420 reviews