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The Dressing Room Reviews

4.8 Rating 1,642 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,642 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read The Dressing Room Reviews
Ordered Paige Anessa jeans in Vintage Mossy Green, perfect fit & fast delivery ❤️
Helpful Report
Posted 2 years ago
Hi Susan, We are so glad you're happy with our service and your fab new jeans- enjoy wearing them :)
Posted 2 years ago
My order arrived promptly as ever. Loved the top and intend to wear it soon. Always great customer service.
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Posted 2 years ago
Hi Jackie, thanks for your great feedback that's lovely to hear- enjoy wearing your top :)
Posted 2 years ago
am not impressed with the postage, it cost €30 from UK to Ireland and instead of it being delivered by DHL or one of express delivery it came by An Post and to make it worst no tracking ID provided until i called The Dressing Room customer care. I dont think I will be shopping on this website again.
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Posted 2 years ago
Hi, I'm so sorry you weren't satisfied with the delivery service, we pride ourselves on a great purchasing journey from website to door so apologise if we fell short on this occasion.
Posted 2 years ago
Great service as usual! I absolutely love my new trousers and they arrived beautifully packaged 48 hours after ordering. Thank you Dressing Room.
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Posted 2 years ago
Thanks for your lovely feedback Sarah, we are so pleased you're happy with your trousers- enjoy wearing them :)
Posted 2 years ago
Incredibly fast delivery and lovely packaging - will definitely consider shopping here again should the need arise!
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Posted 2 years ago
Thanks for the lovely feedback Hannah, comments like this really make our day :)
Posted 2 years ago
Great shop and great website easy to order and items arrived within 2 days .Love the zodiac necklaces have been great presents for my daughter and neices .
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Posted 2 years ago
That's great to hear Clare, they are such lovely necklaces aren't they- personal and super stylish :)
Posted 2 years ago
Very helpful and friendly I love my new purchase
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Posted 2 years ago
Thank you Paulette, we are so pleased you're happy with our service- enjoy your purchase! x
Posted 2 years ago
Everything was perfectly delivered!
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Posted 2 years ago
That's great to hear Filipa :) thanks for your feedback and enjoy your purchase x
Posted 2 years ago
I bought some of these knekki banks some years ago and wanted to replace them - found online at The Dressing Room and wasn't disappointed as quality just the same and their quick delivery and free postage for small items was great as so often puts me off buying online when you have to add this on. Given 5 stars from me - happily!
Helpful Report
Posted 2 years ago
That's great to hear Barbra, we are so happy you're pleased with your shopping experience. They are a great product aren't they? Enjoy using them :)
Posted 2 years ago
I love the customer service - and obviously the products. Everything delivered on time and beautifully packaged.
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Posted 2 years ago
That's lovely to hear Christine, we are so pleased you are happy with your products and service! Enjoy your purchase :)
Posted 2 years ago
Good service, I find this pants nowhere but on this shop, very fit me.
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Posted 2 years ago
Efficient online service, queries dealt with immediately in a polite and friendly manner enhancing the complete shopping experience. Wonderful range of designers and choice of unusual pieces. Highly recommend ‘The Dressing Room’ .
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Posted 2 years ago
Thanks for your lovely feedback Helen :) we are delighted you're happy with our service
Posted 2 years ago
The store never fails to deliver on amazing customer service. I always find something to purchase whether it’s as a gift or for myself. Some fabulous new designers and I’m loving the scandi looks.
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Posted 2 years ago
That's fantastic to hear, thanks for the lovely feedback. There are plenty more Scandi looks and new designers coming so watch this space :)
Posted 2 years ago
Love my new Anna Beck necklace. Great service from The Dressing Room, thank you!
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Posted 2 years ago
We are so pleased you're happy with the service and your lovely new necklace- enjoy wearing it! :)
Posted 2 years ago
Fantastic customer service from placing order to delivery. I have ordered several times online and have never been disappointed. Highly recommend
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Posted 2 years ago
Hi Sandra, thanks for your great feedback we are so pleased you're happy with our service. Enjoy your purchase :)
Posted 2 years ago
I returned my order- not because of anything other than the top was a wrong colouring for me
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Posted 2 years ago
Hi Julie, sorry this top wasn't quite right on this occasion- can we help choosing an alternative? If so, you can email us at customercare@the-dressingroom.com or call us on 01727 853577 and one of our trained stylists will be more than happy to help.
Posted 2 years ago
Great customer service, packaging was lovely
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Posted 2 years ago
Hi Sarah, thanks for your feedback- we are so pleased you're happy with our customer service and the packaging. Enjoy your purchase :)
Posted 2 years ago
Excellent communication and fast delivery ……great company !….. I cannot comment on the item I purchased yet as it was delivered to my daughter as I am abroad at present.
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Posted 2 years ago
Thank you Frances, hopefully you'll be delighted with your item when you receive it :)
Posted 2 years ago
great service. item was exactly as pictured. beautifully wrapped. no hesitation in using the dressing room if unable to get there personally. highly recommend
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Posted 2 years ago
Thank you Melanie, we are so pleased you are happy with your item and our service! Thanks for all your support
Posted 2 years ago
My favourite shop. Great advice, great service. Really care that what you chose is looking good on you. It is my go-to shop for everything, clothes, footweat and the gorgeous jewellery. Complete outfits for every occasion.
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Posted 2 years ago
What lovely feedback- thank you very much! It really puts a smile on our faces when we hear comments like this. Outfit building is our absolute favourite :)
Posted 2 years ago
The Dressing Room is rated 4.8 based on 1,642 reviews