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The Dressing Room Reviews

4.8 Rating 1,622 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,622 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read The Dressing Room Reviews
Lovely products, super quick delivery, will buy again!
Helpful Report
Posted 2 days ago
Quick delivery and lovely shoes ..thank you
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Posted 2 days ago
These are just the most comfortable, stylish and on trend shoe for the spring/ summer. The charms are super cute ! It’s great to be able to buy unusual brands from such an amazingly well sourced store. Very happy!
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Posted 4 days ago
Super quick response & delivery. Necklace is destined to become a wardrobe staple.
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Posted 5 days ago
Great staff at the Dressing Room. They have been really helpful on the phone. The ordering and returns process is very smooth with refunds made straight after receipt of returned goods. I also really appreciate the £5 fixed return fee as the cost of postage when you go to the Post Office can be astronomical.
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Posted 6 days ago
Delighted with my agolde jeans purchase and the excellent service and prompt delivery, thank you!
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Posted 1 week ago
Great choice, my niece asked me to buy hair apparel for her birthday and told me the only place she has always had success with is from The Dressing Room and so true.
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Posted 1 week ago
Arrived quickly, well packed and a beautiful Dea Kudibal blouse was just as described. I have only recently discovered Dea Kudibal and I'm very impressed with their attention to detail and materials used. I will definitely be visiting them again and The Dressing Room will be one where I'm sure to find another beauty.
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Posted 2 weeks ago
Thank you Susan, we love Dea Kudibal too :) keep an eye on our socials and website as we are getting new deliveries all the time x
Posted 2 weeks ago
I have ordered a few times from The Dressing Room, have purchased some lovely pieces and if I've had to return the process has been really easy.
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Posted 2 weeks ago
Thanks for your lovely feedback Kirsty, we look forward to helping you again soon :)
Posted 2 weeks ago
Beautiful jacket delivered quickly and beautifully packaged ❤️
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Posted 4 weeks ago
That’s so lovely to hear,thank you! So glad you’re happy with the jacket and that it arrived quickly and well packaged x
Posted 2 weeks ago
THE ITEM I ORDERED WAS AS PER THE DESCRIPTION ,WELL WRAPPED AND DELIVERED VERY PROMPTLY
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Posted 1 month ago
Thanks for your kind review-great to hear everything arrived quickly, well packaged, and just as described :)
Posted 2 weeks ago
Excellent website plenty of designers and quick delivery .
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Posted 1 month ago
Thank you so much for your kind words!. Your feedback truly means a lot to us, and we look forward to serving you again soon!
Posted 1 month ago
My order arrived very quickly. I had ordered 2 sizes so one was returned . The return process was very easy
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Posted 1 month ago
Thank you for your feedback-we’re so pleased your order arrived quickly and that the returns process was straightforward and easy for you.
Posted 1 month ago
I finally gave in after seeing SO many gorgeous Instagram posts… and I’m so glad I did! Ordered online and honestly, everything is even better in real life – beautiful quality, fits perfectly and feels a bit special. I bought Pink City Prints & New Day Originals. Highly recommend.
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Posted 1 month ago
Thank you so much for your lovely review-we’re so glad you took the plunge! It’s wonderful to hear that everything exceeded expectations and felt just as special in person; Pink City Prints and New Day Originals are such beautiful choices. We truly appreciate your recommendation and hope you enjoy wearing them!
Posted 1 month ago
Great service, quick delivery and all tracked!
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Posted 1 month ago
Thank you for your lovely feedback-we’re really pleased to hear that everything from service to delivery and tracking ran smoothly, and that your order reached you quickly and reliably :)
Posted 1 month ago
I live in the US and had been searching to find a replacement pair of earrings that I'd lost. This store was the only one that had them. I wasn't sure if they could be shipped to me, so I emailed the store. Becky responded quickly and was so incredibly helpful. She set everything up and made it so very easy to process the transaction. This was truly the best customer service I've received from a retail store. I know for a fact that I would not have gotten this response and service in the US. I wish I lived in the UK so I could visit this store in person! Thank you Becky!
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Posted 1 month ago
Thank you so much for your wonderful feedback-we’re thrilled Becky could help you find your earrings and make the whole experience so easy, and we’d absolutely love to welcome you in person one day!
Posted 1 month ago
Boutique offers lovely clothes and my Munthe top is a great design , with good service.
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Posted 1 month ago
Thank you so much for your kind words! We’re delighted to hear that you love your Munthe top-it really is a beautiful design. It’s also wonderful to know you had a positive experience with our service. We truly appreciate your support and hope to see you again soon!
Posted 1 month ago
Great choice of brands Easy to order and navigate online Great service Great item
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Posted 1 month ago
Thank you for your lovely feedback! We’re so glad you found shopping with us easy and enjoyable, and that you’re happy with your item. Your support means a lot!
Posted 1 month ago
Excellent service. I bought a pair of jeans, before I bought them I chatted to Hannah on line as I had a few questions about the style and material. The jeans arrived very quickly and I was pleased with them. I often watch the instagram posts as they are very informative and give some inspiration.
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Posted 1 month ago
Thank you so much for your kind words! We're thrilled to hear you’re happy with your jeans and that Hannah was able to help with your questions. It’s wonderful to know you enjoy our Instagram posts too - we love sharing tips and inspiration with our community!
Posted 1 month ago
Love this jacket, originally ordered a size medium, but exchanged for a size small, as quite generous. Customer Service brilliant!
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Posted 1 month ago
Thanks Susan, so glad you're happy with your item and with our service. We look forward to helping you again soon :)
Posted 1 month ago
The Dressing Room is rated 4.8 based on 1,622 reviews