The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.84

4.8 Rating 1,573 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,573 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 11th August 2025

Anonymous

Anonymous // 01/01/2019

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“From start to finish I called this boutique(The Dressing Room) To be greeted with a merry cheer & the most helpful hints, answers to help me with my online order 🙏”

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Posted 22 hours ago

“I have ordered a number of items and although i haven't kept them all the returns process is very easy. The items that i have kept have been good quality and stylish. The rewards scheme is an added bonus.”

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Posted 4 days ago

“Delivered on time and as specified. Sadly what we did require was out of stock but will try again.”

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Posted 1 week ago

“Great socks. Good communication. Fast delivery. What more could you want?”

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Posted 1 week ago

“Excellent shop. Item arrived really quickly and beautifully packaged.”

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Posted 1 week ago

“Love the brands that The Dressing Room have and the staff are really helpful to any requests.”

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Posted 1 week ago

“Always excellent service. Beautiful clothes, straightforward ordering and delivery.”

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Posted 2 weeks ago

“Beautiful silk scarf. Always great delivery and packaging from The Dressing Room.”

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Posted 2 weeks ago

“My parcel was beautifully package. The delivery was quick. The Dressing Room is my go to for all my Christmas gifts. They have everything all in one place. All you have to do is choose! Brilliant.”

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Posted 2 weeks ago

“Bought kknekki hair bands - which was great for a start as the official site has a minimum spend on it that is more than anyone should ever spend on hair bands. When they arrived the box and bag had got squashed in transit so I emailed without much hope tbh - and they sent out a new box and gift bag immediately. I was really grateful as it is a Christmas gift. So it’s a big thank you from me.”

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Posted 3 weeks ago

“Good communication Really efficient service And lovely products 💕”

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Posted 3 weeks ago

“Always a pleasure buying from The Dressing Room. Items arrived safely and were well packaged. Will certainly buy again.”

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Posted 4 weeks ago

“Very prompt and efficient”

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Posted 1 month ago

“Love this independent shop, great variety of on trend clothing, jewellery, footwear & accessories . Lovely staff , so knowledgeable & friendly This s my go to shop for everything from clothing to gifts”

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Posted 1 month ago

Thank you so much for your wonderful feedback! We’re delighted to hear that you love our independent shop and enjoy the variety we offer. It means a lot to know you find our team friendly and knowledgeable, and we’re honoured to be your go-to place for both clothing and gifts. We truly appreciate your support!

Posted 1 month ago

“I am delighted with my Varley purchases. Great packaging and prompt delivery. Many thanks to all. Jill Newman”

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Posted 1 month ago

Thank you so much, Jill! We’re delighted to hear you’re happy with your Varley purchases. It’s great to know the packaging and delivery met your expectations. Many thanks for your kind words , we truly appreciate it!

Posted 1 month ago

“I bought amazing suede black kitten heel boots from the Dressing Room and received excellent customer service from the moment I ordered to the moment my boots arrived. Will definitely shop there again.”

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Posted 1 month ago

Thank you so much for your lovely review! We’re thrilled to hear you love your suede black kitten heel boots and that your experience with us was smooth from start to finish. It means a lot to know our customer service made a difference. We can’t wait to welcome you back again

Posted 1 month ago

“Excellent customer service”

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Posted 1 month ago

Thank you so much, we pride ourselves on great service so that's fantastic to hear x

Posted 1 month ago

“Excellent service and quality products, I regularly check new arrivals cos they sell out fast. Love my new winter accesories and will definitely shop here again.”

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Posted 1 month ago

That's great to hear! We are receiving exciting new deliveries all the time so keep an eye on our site and socials for new season goodies! x

Posted 1 month ago

“This was my first time ordering from The dressing room and I am so glad I did! Order arrived and was beautifully packaged in the most beautiful packaging I’ve received from a store! Items were perfect and the whole order process was seamless. Thank you so much I’m really glad to be a new customer!”

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Posted 1 month ago

Thanks for your lovely feedback Jade, we are delighted that you are a happy new customer- we look forward to helping you in the future, happy shopping :)

Posted 1 month ago

“Great choice of pieces. Always have something I need! Efficient customer service. Orders arrive quickly.”

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Posted 1 month ago

Thanks so much! We’re so glad you’re enjoying our pieces and that everything arrives quickly and smoothly.

Posted 1 month ago

The Dressing Room is rated 4.8 based on 1,573 reviews