The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.84

4.8 Rating 1,632 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

The Dressing Room 5 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

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“Every aspect of this customer experience is 5 star. I feel valued and the rewards system makes shopping all the more rewarding”

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Posted 2 days ago

Thank you for your lovely feedback :) we’re delighted to hear you feel valued and are enjoying the rewards system x

Posted 12 hours ago

“Excellent service highly recommended”

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Posted 1 week ago

Thank you for your feedback - we really appreciate it and are glad you had an excellent experience!

Posted 12 hours ago

“Prompt follow up to my question and fantastic service.”

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Posted 1 week ago

Thank you for your kind words. We’re really pleased to hear you had a prompt follow-up and a great service experience :)

Posted 12 hours ago

“Love the trousers Great item love haute lamitie Quick delivery thanks xx”

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Posted 1 week ago

You’re very welcome - and thank you so much for taking the time to leave such a lovely review! We’re so glad you’re enjoying everything, and we really appreciate your support.

Posted 1 week ago

“Lovely people, lovely clothes. Great service. There are too many things there that I want to buy!!!”

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Posted 2 weeks ago

Thank you so much for your kind words - we’re so happy you love the store, the clothes, and our service! We completely understand the feeling… there’s always something new to fall in love with

Posted 1 week ago

“I haven't yet had the chance to visit the Dressing Room other than online but definitely would if I was in the area. The service was excellent, I had to phone to change the delivery address and spoke with someone very pleasant and helpful. Delivery was prompt and the item was carefully packaged. Recommended.”

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Posted 2 weeks ago

Thank you so much for your lovely review -we’re so pleased to hear you had a great experience online and that our team was able to help with your delivery. It means a lot that you’d recommend us, and we hope to welcome you in-store at The Dressing Room one day soon!

Posted 1 week ago

“I love visiting the store to be welcomed and helped with all of my queries, I always enjoy it and come away feeling confident in my style! I also purchase online and love the quick turn around in delivery and packed well even when you select eco packing! Also if I have any questions before I buy they are always available to advise.”

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Posted 2 weeks ago

Thank you so much for your lovely feedback -we’re really glad you enjoy visiting the store and shopping online with us. It means a lot to hear you feel supported and confident in your style, and we really appreciate your support!

Posted 1 week ago

“Excellent range of clothing, shoes and accessories. Both instore and online shiopping experiences are great. All staff instore are friendly, knowledgeable and helpful - a very enjoyable shopping experience. Online shopping is easy and orders arrive promptly and are carefully packaged. The Dressing Room offers carefully curacted premium brands for a range of occasions. Yes, it is more expensive than high street clothing chains but the clothes are much more interesting and stylish. The regular styling videos are a bonus.”

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Posted 4 weeks ago

Thank you so much for your kind words - we really appreciate you taking the time to share this. It’s lovely to hear you enjoy shopping with us both in-store and online, and we’re so pleased the experience and styling content are enjoyable :)

Posted 3 weeks ago

“Excellent. My skirt arrived quickly and perfectly packaged. Beautiful item that I saw on one of their videos. Looked as good as I’d hoped. I’m delighted. Great customer service!”

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Posted 1 month ago

Thank you so much for your lovely message - we’re really happy to hear your skirt arrived quickly and that you’re delighted with it! It’s great to know it lived up to what you saw in the video, and we truly appreciate your kind words about our service.

Posted 3 weeks ago

“Excellent product. Well packaged and delivered promptly”

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Posted 1 month ago

Thank you for your lovely feedback, we’re so pleased to hear you’re happy with your order and that it arrived promptly and well packaged!

Posted 1 month ago

“Lovely products, super quick delivery, will buy again!”

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Posted 1 month ago

Thank you so much for your kind feedback, we’re really pleased you loved your order and hope to serve you again soon!

Posted 1 month ago

“Quick delivery and lovely shoes ..thank you”

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Posted 1 month ago

Thank you for your lovely feedback, we’re so pleased you’re happy with your shoes and the quick delivery!

Posted 1 month ago

“These are just the most comfortable, stylish and on trend shoe for the spring/ summer. The charms are super cute ! It’s great to be able to buy unusual brands from such an amazingly well sourced store. Very happy!”

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Posted 1 month ago

Thank you so much for your lovely feedback, we’re delighted you’re enjoying your new shoes and really appreciate your kind words about our brand selection!

Posted 1 month ago

“Super quick response & delivery. Necklace is destined to become a wardrobe staple.”

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Posted 1 month ago

Thank you for your lovely feedback, we’re so pleased to hear your order arrived quickly and that your new necklace is set to become a firm favourite!

Posted 1 month ago

“Great staff at the Dressing Room. They have been really helpful on the phone. The ordering and returns process is very smooth with refunds made straight after receipt of returned goods. I also really appreciate the £5 fixed return fee as the cost of postage when you go to the Post Office can be astronomical.”

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Posted 1 month ago

Thank you for your kind words, we’re so pleased to hear you’ve found our team helpful and the ordering and returns process smooth, and we really appreciate your feedback on the return fee too!

Posted 1 month ago

“Delighted with my agolde jeans purchase and the excellent service and prompt delivery, thank you!”

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Posted 1 month ago

Thank you for your lovely feedback, we’re so pleased you’re delighted with your jeans and that the service and delivery met your expectations!

Posted 1 month ago

“Great choice, my niece asked me to buy hair apparel for her birthday and told me the only place she has always had success with is from The Dressing Room and so true.”

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Posted 1 month ago

Thank you so much for your lovely feedback, we’re delighted to hear your niece was so happy with her gift and that we could be part of her birthday!

Posted 1 month ago

“Arrived quickly, well packed and a beautiful Dea Kudibal blouse was just as described. I have only recently discovered Dea Kudibal and I'm very impressed with their attention to detail and materials used. I will definitely be visiting them again and The Dressing Room will be one where I'm sure to find another beauty.”

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Posted 2 months ago

Thank you Susan, we love Dea Kudibal too :) keep an eye on our socials and website as we are getting new deliveries all the time x

Posted 2 months ago

“I have ordered a few times from The Dressing Room, have purchased some lovely pieces and if I've had to return the process has been really easy.”

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Posted 2 months ago

Thanks for your lovely feedback Kirsty, we look forward to helping you again soon :)

Posted 2 months ago

“Beautiful jacket delivered quickly and beautifully packaged ❤️”

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Posted 2 months ago

That’s so lovely to hear,thank you! So glad you’re happy with the jacket and that it arrived quickly and well packaged x

Posted 2 months ago

The Dressing Room is rated 4.8 based on 1,632 reviews