The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,482 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,482 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 3 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

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“Really pleased with my order- it arrived promptly and beautifully boxed, thank you very much.”

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Posted 1 day ago

“Excellent customer service . An easy website to navigate and the staff answer any questions you may have quickly via Instagram etc .”

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Posted 4 days ago

“Love your website. And super speedy delivery. Thank you!”

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Posted 1 week ago

Thanks Helen so much for your lovely review! We’re thrilled to hear that you had such a positive experience with The Dressing Room. Your kind words truly mean the world to us and motivate our team to keep delivering the best.

Posted 1 week ago

“Nothing wrong with the dressing room but the parcel wasn’t packaged well and the ‘decorative packaging arrived absolutely battered. Maybe would have faired better in a box or with a more careful courier.”

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Posted 2 weeks ago

Hi Harriett, Thank you for reaching out to us about the condition of your package. We deeply regret that it arrived in less-than-perfect shape, and we want to make things right as quickly as possible. I can see you’ve tried to include a photo but it’s not com through unfortunately; could you please re-send us a photo of the package and its contents to customercare@the-dressingroom.com. This will help us understand what went wrong and take the appropriate steps to address it. If you have any questions or need further assistance, please don’t hesitate to let us know. Thank you for bringing this to our attention Rachel

Posted 1 week ago

“Lovely store… great online service. Happy with purchase”

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Posted 2 weeks ago

Thanks Jenny! So pleased you're happy with your purchase x

Posted 1 week ago

“Item arrived promptly. Absolutely loved it!! I ordered the wrong size popped into the store to exchange. Very friendly staff, excellent customer service. Would visit again.”

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Posted 2 weeks ago

Thank you Janine, we are so happy that you found the process so easy :)

Posted 1 week ago

“Great present”

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Posted 3 weeks ago

Thanks Gill, we are so happy you're pleased :)

Posted 1 week ago

“Excellent service. Order received quickly and nicely packaged. Kept one garment but unfortunately, the other item was not suitable and had to return it. Refund was received very quickly. Will order again.”

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Posted 4 weeks ago

Thanks for your great feedback, that's lovely to hear x

Posted 1 week ago

“After seeing a review of Ganni on Dressing rooms IG videos, I visited the shop and wasn’t disappointed with the range of clothing from this designer . I love my purchase and look forward to adding more items”

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Posted 1 month ago

Thanks for your great feedback Deanne, we are so pleased you enjoyed your shopping experience with us :)

Posted 4 weeks ago

“The whole experience of dealing with The Dressing Room was first class. I would be more than happy to deal with the ladies on any future occasion.”

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Posted 1 month ago

Thank you Pam it's a pleasure to have helped you :) x

Posted 1 month ago

“Beautiful gilet”

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Posted 1 month ago

“Great service and love my boots, wore for the first time today.”

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Posted 1 month ago

Thanks for your lovely feedback, enjoy wearing your boots :)

Posted 1 month ago

“Service fabulous and dress stunning”

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Posted 1 month ago

Thank you Jayne that's great to hear, enjoy wearing your dress :)

Posted 1 month ago

“Excellent service, order received very quickly. Unfortunately, I had to return it, received the refund equally quickly.”

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Posted 1 month ago

Thanks for your feedback, we are so pleased you're happy with our service. if you're struggling to find anything in particular please get in touch and we'll be happy to help

Posted 1 month ago

“Always seem to have exactly what I’m looking for. Very much support the ethos of small business and always a pleasure to deal with. Delivery was thankfully swift too. Highly recommend.”

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Posted 1 month ago

Thank you Isabella, your support of our small business is so appreciated :)

Posted 1 month ago

“Excellent customer service, seamless delivery! Will order again, thank you! 🤩”

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Posted 2 months ago

Thank you for your fantastic feedback. We are receiving new deliveries all the time so keep checking the site for new season goodies :)

Posted 2 months ago

“Always amazing choice of designers all in one place. Great customer service as well”

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Posted 2 months ago

Thanks Monika, we are delighted you're happy with our products and service :) xx

Posted 2 months ago

“Efficient service and great products”

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Posted 2 months ago

Thank you Jane that's lovely to hear, enjoy your purchase x

Posted 2 months ago

“I bought a perfume from this boutique as a gift for a friend...it was very reasonably priced and it came beautifully gift-wrapped...also it was sent very quickly...very impressed...so I recommended the Dressing Room to another friend...who also made a purchase x”

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Posted 2 months ago

Thank you for your lovely review & for recommending us to your friend! So glad you were pleased with the service. :)

Posted 2 months ago

“The dressing room was helpful I had a bit of confusion when my ordered but was sorted and they were very helpful”

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Posted 2 months ago

Thanks Corinne, pleased to have everything sorted for you x

Posted 2 months ago

The Dressing Room is rated 4.8 based on 1,482 reviews