The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.85

4.9 Rating 1,662 Reviews

96 %

of reviewers recommend The Dressing Room

4.9

Based on 1,662 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

The Dressing Room 5 star review on 12th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely experience, the first time shopping here. Nice item, good packaging and speedy delivery”

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Posted 1 day ago

“I am quite new to The Dressing Room but I am already hooked! I love the style videos and find them inspiring for over 50’s fashion inspiration. When I have had questions regarding sizing etc the team are always very helpful and offer advice on styling. Highly recommend the store and the shopping experience.”

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Posted 1 day ago

“Great service form Ordering to a really speedy delivery”

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Posted 3 days ago

“I ordered my BA&SH coat online. It was dispatched that day and arrived very quickly. Gift wrapping was lovely. I absolutely love my new coat. Thank you for your excellent service”

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Posted 5 days ago

“Munthe black top with diamanté brooch embellishments. Excellent service as always x”

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Posted 1 week ago

“I have just had a styling session at The Dressing Room and I can really recomend this. All the staff were utterly lovely; cheerful, helpful and friendly. The advice and ideas I got were brilliant. The shop is light and bright and the clothes cover such a wide range that there is something for everyone. I am so pleased with what I bought and the help I had from Hazel was fantastic. Thank you to all of you”

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Posted 2 weeks ago

“excellent service, advice and products”

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Posted 2 weeks ago

“Waistcoat as described, colour and sizing. Very pretty. Great service from start to finish and parcel arrived speedily.”

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Posted 2 weeks ago

“Excellent customer service. Only reason its not 5 stars is they often seem to run out of small sizes very quickly!”

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Posted 3 weeks ago

“Lovely pretty top , works well with so many outfits!!!”

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Posted 3 weeks ago

Thanks Jo! So glad you love it - we do too x

Posted 3 weeks ago

“Fantastic quick delivery amazing premium brands a gorgeous hidden gem”

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Posted 1 month ago

Thanks so much for the lovely review, we’re really glad you found us and loved the brands and speedy delivery!

Posted 1 month ago

“Always helpful and welcoming -”

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Posted 1 month ago

Thank you so much, we really appreciate your lovely feedback and are always happy to help!

Posted 1 month ago

“I was so impressed with the dressing room. Their customer service is super good. So Personal. Professional, warm. And totally person centered. High class. Just faultless actually. Kind of place you’d like to work…..”

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Posted 1 month ago

Thank you so much for your wonderful feedback. It means a lot to hear that you felt so looked after and that our team made your experience feel personal, warm and welcoming. We’re incredibly proud of the service we offer and truly appreciate your kind words :)

Posted 1 month ago

“First time ordered from this website. Great sale price and very fast dispatch and delivery. Very happy customer and will definitely use again.”

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Posted 1 month ago

Thank you for your lovely feedback. We’re so pleased you had a great first experience with us and that you enjoyed the speedy delivery and your purchase. We look forward to welcoming you back again soon!

Posted 1 month ago

“I am always thrilled with the items I have bought and have never returned anything.”

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Posted 1 month ago

Thank you for your lovely feedback. We’re so pleased to hear you’re always happy with your purchases and that you’ve found pieces you love every time!

Posted 1 month ago

“Very friendly, helpful staff. Lovely, unique and quality clothes.”

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Posted 1 month ago

Thank you for your lovely feedback. We’re so pleased you enjoy our collections and that our team can make your shopping experience friendly and helpful :)

Posted 1 month ago

“Oh my god I love this place, it’s the first place I go to for advice either online or direct. They are all amazing.”

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Posted 1 month ago

Thank you so much for your lovely words. We’re thrilled to be your go-to place for advice and are always happy to help, whether online or in store!

Posted 1 month ago

“Wonderful! Beautiful item and excellent customer service. Thank you.”

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Posted 1 month ago

Thank you for your lovely feedback. We’re so pleased you’re happy with your purchase and that our team could provide such a great service. We hope you enjoy wearing your new piece!

Posted 1 month ago

“Shopping at The Dressing Room is always a pleasure. The staff are friendly, helpful and very knowledgeable. The clothing is always beautiful and you can find something for every occasion. It's somewhere i always visit when I'm in St Albans.”

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Posted 2 months ago

Thank you so much for your lovely words! it means a lot to know that you enjoy visiting us. We’re delighted that you love our collections and that our team can help you find something special for every occasion. We look forward to seeing you again next time you’re in St Albans!

Posted 1 month ago

“Lovely Pink City Prints skirt and super fast delivery....”

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Posted 2 months ago

Thank you for your lovely feedback - we’re delighted you love your Pink City Prints skirt and that your order arrived so quickly!

Posted 1 month ago

The Dressing Room is rated 4.9 based on 1,662 reviews