The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.84

4.8 Rating 1,557 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,557 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 11th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

Helpful Report

Posted 1 day ago

Thank you so much, we pride ourselves on great service so that's fantastic to hear x

Posted 23 hours ago

“Excellent service and quality products, I regularly check new arrivals cos they sell out fast. Love my new winter accesories and will definitely shop here again.”

Helpful Report

Posted 2 days ago

That's great to hear! We are receiving exciting new deliveries all the time so keep an eye on our site and socials for new season goodies! x

Posted 23 hours ago

“This was my first time ordering from The dressing room and I am so glad I did! Order arrived and was beautifully packaged in the most beautiful packaging I’ve received from a store! Items were perfect and the whole order process was seamless. Thank you so much I’m really glad to be a new customer!”

Helpful Report

Posted 2 days ago

Thanks for your lovely feedback Jade, we are delighted that you are a happy new customer- we look forward to helping you in the future, happy shopping :)

Posted 23 hours ago

“Great choice of pieces. Always have something I need! Efficient customer service. Orders arrive quickly.”

Helpful Report

Posted 6 days ago

Thanks so much! We’re so glad you’re enjoying our pieces and that everything arrives quickly and smoothly.

Posted 5 days ago

“This is a christmas present for my mum.”

Helpful Report

Posted 1 week ago

That sounds wonderful! We hope your mum absolutely loves it :)

Posted 5 days ago

“I find the website easy to navigate and every order arrives promptly and beautifully packed”

Helpful Report

Posted 2 weeks ago

Thank you Jo for your lovely feedback! We’re thrilled to hear you find our website easy to use and that your orders arrive promptly and beautifully packaged.

Posted 5 days ago

“Excellent blouse and customer service”

Helpful Report

Posted 2 weeks ago

Thank you so much for your kind words! We're delighted to hear you’re happy with both the blouse and our customer service.

Posted 5 days ago

“I love shopping online at The Dressing Room, fabulous choice of brands and styles and I'm always delighted with my purchases.”

Helpful Report

Posted 1 month ago

Thank you so much! We’re so happy to hear you love shopping with us and enjoy our selection of brands and styles.

Posted 3 weeks ago

“Beautiful product & luxurious wrapping that brought the gift to a higher level! Thank you!”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words! We’re delighted to hear you enjoyed the product and the luxurious wrapping-it means a lot to us.

Posted 3 weeks ago

“Sweatshirt ordered and it was exactly as expected and wrapped beautifully and delivered quickly”

Helpful Report

Posted 1 month ago

That’s wonderful to hear! We’re so glad the sweatshirt met your expectations and that you enjoyed the speedy delivery and packaging.

Posted 3 weeks ago

“Great shop , I always want everything.”

Helpful Report

Posted 1 month ago

Thank you so much! We’re so happy to hear that you love our shop-we hope you continue to find pieces you can’t resist!

Posted 1 month ago

“Lovely cardigan, as described, delivered quickly.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind feedback! We’re thrilled to hear you love your cardigan and that it arrived quickly.

Posted 1 month ago

“The items were beautifully gift-wrapped (each of them); attention to details is superb and such a great shopping experience! Highly recommend, thank you!”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely feedback. We’re thrilled you enjoyed the gift wrapping and attention to detail- it’s wonderful to hear you had such a positive shopping experience!

Posted 1 month ago

“Really pleased with my purchases quick delivery and love the dressing room for style !”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words. We’re delighted you love your purchases and enjoyed the quick delivery - it means a lot to be your go-to for style!

Posted 1 month ago

“I purchased the Pavement Magda loafers in a size 6 but had to return and because of time restrictions due to going away, I purchased the 5’s which fit perfectly they are the most comfortable shoes! I got in touch with the customer services at The Dressing Room who were just superb, all received in plenty of time for my holiday, Thank you all so much it’s great to buy from a company that looks after their customers like you did, I shall return!”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words! We’re delighted the Pavement Magda loafers worked out perfectly and that our team could get everything sorted in time for your holiday - we can’t wait to welcome you back again soon!

Posted 1 month ago

“I love love love you Dressing Room x Deryane your videos are inspirational and sometimes I order on the basis of what you are wearing (which if I saw online I would probs scroll on down). The latest addition are the fringe ankle boots which I am dressing up on Friday for a party. Keep inspiring me and I’ll keep ordering!”

Helpful Report

Posted 2 months ago

Thank you Diane! We’re so thrilled you find Deryane’s videos inspiring and hope you had a fab party, keep shining and we’ll keep bringing the inspiration!

Posted 1 month ago

“Great service. Easy to order from, and swift delivery. Unfortunately the jeans I ordered were not quite right for me but organising a return was easy and my refund was dealt with promptly. I would definitely order from The Dressing Room again.”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely feedback! We’re so pleased you found ordering, delivery, and returns easy, and we can’t wait to welcome you back to The Dressing Room again soon!

Posted 1 month ago

“Delighted with my sale purchase very efficient and quick delivrry. Thank you.”

Helpful Report

Posted 3 months ago

“I’ve recently come across this boutique because I was searching for a particular brand and I have to say I’m impressed by the swift delivery and the returns process too.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience - we’re so pleased you found us while searching for your brand! It’s wonderful to hear you’re impressed with our delivery and returns process. We look forward to welcoming you back again soon!

Posted 3 months ago

“Easy to order and quick delivery.”

Helpful Report

Posted 3 months ago

Thank you for your lovely feedback ;we’re so pleased to hear you found the ordering process easy and delivery quick!

Posted 3 months ago

The Dressing Room is rated 4.8 based on 1,557 reviews