The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.84

4.8 Rating 1,598 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,598 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 11th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought a couple of items recently. They were both great. Fast delivery too. When I inputted my email address incorrectly on one of the orders (after a glass of wine!) I emailed the store, and a lovely lady corrected my email and sent me the tracking details. Thank you!”

Helpful Report

Posted 4 days ago

Hi Charlie, Thank you for your lovely feedback. We’re so pleased to hear you’re happy with your recent purchases and that delivery was quick. We’re glad our team could help with your email mix-up - and no worries, it happens to the best of us!

Posted 1 day ago

“I visited this store a couple of weeks ago and was very impressed by the labels stocked, the layout of the shop and the friendly staff who were very happy to let me browse. I have ordered twice online since and the service is exceptional. The clothing and shoes I ordered are beautiful quality. When I called the store to ask a question they answered the phone promptly and helped me with no problem at all. I thoroughly recommend this shop and will definitely be buying from them again.”

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Posted 5 days ago

Hi Samantha, Thank you so much for your wonderful feedback. We’re delighted to hear you enjoyed your visit to the store and that our team made you feel welcome while browsing. It’s fantastic to hear that your online orders have also been a great experience and that you’re enjoying the quality of our products. We really appreciate your recommendation and your continued support!

Posted 1 day ago

“Lovely products great service”

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Posted 5 days ago

Hi Audrey, Thank you so much for your lovely feedback. We’re thrilled to hear you’re enjoying our products and that our service has made your experience even better!

Posted 1 day ago

“Beautiful sunglasses, nicely wrapped. Highly recommend.”

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Posted 1 week ago

Hi there, Thank you for your kind feedback. We’re so pleased to hear you love your sunglasses and enjoyed the packaging! We really appreciate your recommendation.

Posted 1 day ago

“Staff are always friendly, attentive and helpful. They know their stock. A recent mail order was quickly and accurately delivered.”

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Posted 1 week ago

Hi Maggie, Thank you so much for your lovely feedback. We’re delighted to hear our team were friendly and helpful, and that your recent mail order arrived quickly and accurately. We really appreciate you sharing your experience with us.

Posted 1 day ago

“Sadly the dress I purchased wasn’t for me. The Returns process was efficient and refund fast. Thank you! I will visit Site again and will hopefully be more successful with my next purchase.”

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Posted 1 week ago

Hi Laura, Thank you for your feedback. We’re glad to hear the returns process was smooth and your refund was quick. We hope your next online order is a perfect fit!

Posted 1 day ago

“i saw the rag n bone washed track pant/ jean on a reel - called and spoke to one of the team regarding sizing and whethEr to go with plain stripe or burgundy - she persuaded me to go burgundy and even suggested how to style it - they fit perfectly and look great - so muCh so that i bought the washed black too. Excellant service - and i acquired points and a voucher too - win win :)”

Helpful Report

Posted 1 week ago

Hi Melanie, Thank you so much for sharing your experience! We’re thrilled to hear that our team could help with sizing and styling, and that you’re so happy with both the burgundy and black washed track pants. It’s wonderful to hear it was a win-win with the points and voucher too - we really appreciate your support and love that you enjoyed shopping with us!

Posted 1 day ago

“I love the Dressing Room. Great service and style help. Very prompt communication and delivery.”

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Posted 1 week ago

Hi Sarah, Thank you so much for your lovely feedback. We’re thrilled to hear you enjoy shopping with The Dressing Room and that our service and style help have been so useful.

Posted 1 day ago

“Fabulous products and excellent service”

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Posted 2 weeks ago

Hi Marion, Thank you so much for your lovely feedback. We’re delighted to hear you’re enjoying our products and that you’re happy with the service!

Posted 1 day ago

Hi Marion, Thank you so much for your kind words. We’re thrilled to hear you’re happy with our products and service!

Posted 1 day ago

“Item arrived quickly and was well packaged .”

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Posted 2 weeks ago

Hi Sue, Thank you for your feedback. We’re glad to hear your item arrived quickly and was well packaged! We really appreciate your support and hope you enjoy your purchase.

Posted 1 day ago

“Always incredible service instore and speedy postage from online purchases.”

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Posted 2 weeks ago

Hi Helen, Thank you so much for your kind words. We’re delighted to hear you enjoy our in-store service and that your online orders arrive quickly! We really appreciate your support and look forward to welcoming you back soon.

Posted 1 day ago

“Satisfied with my order. Love my animal print ankle boots.”

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Posted 3 weeks ago

Hi Norma, Thank you so much for your feedback. We’re thrilled to hear you love your animal print ankle boots and are happy with your order! We really appreciate your support and hope you enjoy wearing them.

Posted 1 day ago

“Great shopping and return process with The dressing Room”

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Posted 4 weeks ago

Hi Frances, Thank you for your kind words. We’re delighted to hear you had a great experience shopping with The Dressing Room and that the returns process was smooth. We really appreciate your support and look forward to seeing you again soon.

Posted 1 day ago

“Quick delivery and prompt and efficient comms. Well packaged also with care. Would definitely shop again. Thanks so much and the fragrance is 🥰”

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Posted 1 month ago

Hi Corrie, Thank you so much for your lovely feedback. We’re so pleased everything arrived quickly and safely, and that you’re enjoying the fragrance! We really appreciate your support and look forward to welcoming you back again soon.

Posted 1 day ago

“I shop online as a long way from you . Promt and perfect delivery time . Love your clothes and enjoy your vids”

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Posted 1 month ago

Hi Susie, Thank you so much for your kind words. We’re delighted to hear your online orders arrive promptly and that you enjoy our clothes and videos! We really appreciate your support and hope you continue to enjoy shopping with us.

Posted 1 day ago

“Beautiful jumper. Speedy delivery and so beautifully packed.”

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Posted 1 month ago

Hi Paula, Thank you so much for your lovely feedback. We’re thrilled to hear you’re happy with your jumper and that it arrived quickly and beautifully packaged! We really appreciate your support and hope you enjoy wearing it.

Posted 1 day ago

“My favourite place to shop! Unfortunately it has to be online most of the time as I am not local to St Albans but the service online is fantastic. I love the selection available and look forward to browsing the "New" section every few days. It would be extremely unusual not to find something I can't resist! Customer service is great too. Thank you for providing such a special shopping experience.”

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Posted 1 month ago

Thank you so much for your lovely message. We’re so pleased you enjoy shopping with us online and love checking our Just In section! We really appreciate your kind words about our customer service and are delighted we can make your shopping experience special.

Posted 1 day ago

“Always my go to store! Beautiful clothing amazing customer service and great quality. I usually shop in store but Christmas got in the way of a visit to the sale yet I still managed to get a couple of lovely items.”

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Posted 1 month ago

Thank you so much for your wonderful feedback. We’re thrilled to hear that we’re your go-to store and that you enjoy both our clothing and customer service. We’re glad you still managed to pick up some lovely items online and hope you enjoy them!

Posted 1 day ago

“Recently bought a fabulous jacket online. Excellent quality - really pleased. Just love it!”

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Posted 1 month ago

Thank you so much for your lovely feedback. We’re delighted to hear you’re so pleased with your jacket and that you love it - that’s exactly what we hope for. We really appreciate you taking the time to share this and hope you enjoy wearing it.

Posted 1 day ago

“Great bag , quick delivery and a good price in sale. Very happy thank you .”

Helpful Report

Posted 1 month ago

Hi Alison, Thank you so much for your kind feedback. We’re delighted to hear you’re happy with your bag, the quick delivery, and the great sale price! We really appreciate your support and hope to see you again soon.

Posted 1 day ago

The Dressing Room is rated 4.8 based on 1,598 reviews