The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.85

4.9 Rating 1,650 Reviews

96 %

of reviewers recommend The Dressing Room

4.9

Based on 1,650 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

The Dressing Room 5 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so impressed with the dressing room. Their customer service is super good. So Personal. Professional, warm. And totally person centered. High class. Just faultless actually. Kind of place you’d like to work…..”

Helpful Report

Posted 2 days ago

“First time ordered from this website. Great sale price and very fast dispatch and delivery. Very happy customer and will definitely use again.”

Helpful Report

Posted 5 days ago

“I am always thrilled with the items I have bought and have never returned anything.”

Helpful Report

Posted 1 week ago

“Very friendly, helpful staff. Lovely, unique and quality clothes.”

Helpful Report

Posted 1 week ago

“Oh my god I love this place, it’s the first place I go to for advice either online or direct. They are all amazing.”

Helpful Report

Posted 1 week ago

“Wonderful! Beautiful item and excellent customer service. Thank you.”

Helpful Report

Posted 1 week ago

“Shopping at The Dressing Room is always a pleasure. The staff are friendly, helpful and very knowledgeable. The clothing is always beautiful and you can find something for every occasion. It's somewhere i always visit when I'm in St Albans.”

Helpful Report

Posted 2 weeks ago

“Lovely Pink City Prints skirt and super fast delivery....”

Helpful Report

Posted 2 weeks ago

“I've been visiting this boutique for personal styling for quite some time now, and I honestly couldn't recommend it more highly. Every visit is such a positive experience. Deryane and her team have an incredible eye for style and always know exactly what will suit me, often encouraging me to try pieces I wouldn't normally choose but end up absolutely loving. They make shopping feel effortless, enjoyable and, most importantly, confidence-boosting. What really sets this boutique apart is how welcome they make you feel. Nothing is ever too much trouble, there's never any pressure to buy, and you genuinely feel valued from the moment you walk through the door. The clothing is beautifully curated, with high-quality brands and something for every occasion. The customer service is exceptional, and it's the kind of place you look forward to returning to time and time again. If you're looking for expert styling, gorgeous fashion and a team who truly care about their customers, I can't recommend them enough.”

Helpful Report

Posted 2 weeks ago

Thank you so much for taking the time to leave such a wonderful review. It means the world to us to hear how much you enjoy your visits and feel so supported by the team. We love helping our customers discover pieces that make them feel confident, even when they’re trying something a little outside their usual style. We’re so lucky to have such lovely customers, and we truly appreciate your continued support. We always look forward to welcoming you back for your next styling visit!

Posted 2 weeks ago

“Easy to use website, speedy delivery, 📦 & the nicest of brands. Love shopping with them!”

Helpful Report

Posted 3 weeks ago

Thanks so much for your lovely review! We’re so glad you enjoy shopping with us and love the brands we bring together. It’s great to hear your order arrived quickly and that you’ve had such a smooth experience x

Posted 2 weeks ago

“Fantastic quick service and excellent customer care. Gorgeous quality top which I love so much. Great value for money. Will definitely order again from the Dressing Room. Thankyou”

Helpful Report

Posted 3 weeks ago

Thank you so much for your lovely review! We're delighted to hear you were happy with the service and that you love your new top. We really appreciate your kind words and look forward to helping you find your next piece from The Dressing Room soon! x

Posted 2 weeks ago

“The Dressing Room staff are amazing. I called to confirm the sizing of CoH Miro jeans before ordering them online. Hannah was very helpful and I absolutely love the jeans. I also enjoy the Instagram reels by Deryane and also the floor walks. I can see that staff are very knowledgeable and care about customers looking their best with the best advice. I think they have all the qualities for the best Independent fashion store in my opinion. I am still yet to visit in person but hope to soon.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your lovely review! We’re thrilled to hear Hannah was able to help with your sizing and that you’re loving your jeans. It’s wonderful to know you enjoy our reels and floor walks too -we love sharing our styling advice and helping customers find pieces they feel great in. We can’t wait to welcome you into the store when you’re able to visit! :)

Posted 2 weeks ago

“I spoke with Hannah over the phone as i couldn’t process my order online. Very thorough, polite and so helpful. Would order again.”

Helpful Report

Posted 3 weeks ago

Thank you for your lovely review! We're so pleased Hannah was able to help and made your ordering experience easy and enjoyable. We really appreciate your kind words and look forward to welcoming you back soon!

Posted 2 weeks ago

“Very quick delivery, aslo very satisfied with the customer support that applied an extra discount because the item I ordered was going to be on sales soon”

Helpful Report

Posted 3 weeks ago

Thank you so much for your lovely review! We're delighted to hear you were happy with both the quick delivery and the service you received :)

Posted 2 weeks ago

“Brilliant boutique with gorgeous brands!”

Helpful Report

Posted 4 weeks ago

Thanks so much for your lovely review! We're so pleased you enjoyed shopping with us and love our brand selection. We really appreciate your support and hope to see you again soon x

Posted 2 weeks ago

“Another great piece from Haute L’amitie. Can’t wait to wear these trousers on my holiday. Excellent communication from The Dressing Room and fast and efficient service. You can’t really go wrong with this place. End of.”

Helpful Report

Posted 1 month ago

Thanks so much for the lovely review! We’re really glad you’re happy with your Haute L’Amitie trousers and hope they’re perfect for your holiday. It’s great to hear you had a smooth experience with our service and communication-we really appreciate your support!

Posted 1 month ago

“Lovely local boutique, complemented by its online store. Service is always spot on and love the fact that new stock is coming in all the time, which makes it difficult for me not to look online or in the store almost weekly! Definitely recommend The Dressing Room whether looking for a special occasion or everyday wear. They always have something that catches the eye.”

Helpful Report

Posted 1 month ago

Thanks so much for the lovely review! We’re really happy to hear you enjoy both the boutique and our online store, and that the new arrivals keep things exciting for you. It’s great to know the service and collections are hitting the mark :)

Posted 1 month ago

“Friendly, helpful staff always positive and supportive. Beautiful, fashionable clothing for different occasions. I highly recommend visiting this individual boutique. Excellent. Thank you, Julie”

Helpful Report

Posted 1 month ago

Thanks for your lovely feedback Julie, it's great to hear you had such a positive experience and we look forward to helping you again soon x

Posted 1 month ago

“Every aspect of this customer experience is 5 star. I feel valued and the rewards system makes shopping all the more rewarding”

Helpful Report

Posted 1 month ago

Thank you for your lovely feedback :) we’re delighted to hear you feel valued and are enjoying the rewards system x

Posted 1 month ago

“Excellent service highly recommended”

Helpful Report

Posted 1 month ago

Thank you for your feedback - we really appreciate it and are glad you had an excellent experience!

Posted 1 month ago

The Dressing Room is rated 4.9 based on 1,650 reviews