The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.84

4.8 Rating 1,561 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 11th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and efficient”

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Posted 1 day ago

“Love this independent shop, great variety of on trend clothing, jewellery, footwear & accessories . Lovely staff , so knowledgeable & friendly This s my go to shop for everything from clothing to gifts”

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Posted 3 days ago

Thank you so much for your wonderful feedback! We’re delighted to hear that you love our independent shop and enjoy the variety we offer. It means a lot to know you find our team friendly and knowledgeable, and we’re honoured to be your go-to place for both clothing and gifts. We truly appreciate your support!

Posted 1 day ago

“I am delighted with my Varley purchases. Great packaging and prompt delivery. Many thanks to all. Jill Newman”

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Posted 1 week ago

Thank you so much, Jill! We’re delighted to hear you’re happy with your Varley purchases. It’s great to know the packaging and delivery met your expectations. Many thanks for your kind words , we truly appreciate it!

Posted 1 day ago

“I bought amazing suede black kitten heel boots from the Dressing Room and received excellent customer service from the moment I ordered to the moment my boots arrived. Will definitely shop there again.”

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Posted 1 week ago

Thank you so much for your lovely review! We’re thrilled to hear you love your suede black kitten heel boots and that your experience with us was smooth from start to finish. It means a lot to know our customer service made a difference. We can’t wait to welcome you back again

Posted 1 day ago

“Excellent customer service”

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Posted 1 week ago

Thank you so much, we pride ourselves on great service so that's fantastic to hear x

Posted 1 week ago

“Excellent service and quality products, I regularly check new arrivals cos they sell out fast. Love my new winter accesories and will definitely shop here again.”

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Posted 2 weeks ago

That's great to hear! We are receiving exciting new deliveries all the time so keep an eye on our site and socials for new season goodies! x

Posted 1 week ago

“This was my first time ordering from The dressing room and I am so glad I did! Order arrived and was beautifully packaged in the most beautiful packaging I’ve received from a store! Items were perfect and the whole order process was seamless. Thank you so much I’m really glad to be a new customer!”

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Posted 2 weeks ago

Thanks for your lovely feedback Jade, we are delighted that you are a happy new customer- we look forward to helping you in the future, happy shopping :)

Posted 1 week ago

“Great choice of pieces. Always have something I need! Efficient customer service. Orders arrive quickly.”

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Posted 2 weeks ago

Thanks so much! We’re so glad you’re enjoying our pieces and that everything arrives quickly and smoothly.

Posted 2 weeks ago

“This is a christmas present for my mum.”

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Posted 3 weeks ago

That sounds wonderful! We hope your mum absolutely loves it :)

Posted 2 weeks ago

“I find the website easy to navigate and every order arrives promptly and beautifully packed”

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Posted 4 weeks ago

Thank you Jo for your lovely feedback! We’re thrilled to hear you find our website easy to use and that your orders arrive promptly and beautifully packaged.

Posted 2 weeks ago

“Excellent blouse and customer service”

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Posted 4 weeks ago

Thank you so much for your kind words! We're delighted to hear you’re happy with both the blouse and our customer service.

Posted 2 weeks ago

“I love shopping online at The Dressing Room, fabulous choice of brands and styles and I'm always delighted with my purchases.”

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Posted 1 month ago

Thank you so much! We’re so happy to hear you love shopping with us and enjoy our selection of brands and styles.

Posted 1 month ago

“Beautiful product & luxurious wrapping that brought the gift to a higher level! Thank you!”

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Posted 1 month ago

Thank you so much for your kind words! We’re delighted to hear you enjoyed the product and the luxurious wrapping-it means a lot to us.

Posted 1 month ago

“Sweatshirt ordered and it was exactly as expected and wrapped beautifully and delivered quickly”

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Posted 1 month ago

That’s wonderful to hear! We’re so glad the sweatshirt met your expectations and that you enjoyed the speedy delivery and packaging.

Posted 1 month ago

“Great shop , I always want everything.”

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Posted 2 months ago

Thank you so much! We’re so happy to hear that you love our shop-we hope you continue to find pieces you can’t resist!

Posted 1 month ago

“Lovely cardigan, as described, delivered quickly.”

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Posted 2 months ago

Thank you so much for your kind feedback! We’re thrilled to hear you love your cardigan and that it arrived quickly.

Posted 1 month ago

“The items were beautifully gift-wrapped (each of them); attention to details is superb and such a great shopping experience! Highly recommend, thank you!”

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Posted 2 months ago

Thank you so much for your lovely feedback. We’re thrilled you enjoyed the gift wrapping and attention to detail- it’s wonderful to hear you had such a positive shopping experience!

Posted 2 months ago

“Really pleased with my purchases quick delivery and love the dressing room for style !”

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Posted 2 months ago

Thank you so much for your kind words. We’re delighted you love your purchases and enjoyed the quick delivery - it means a lot to be your go-to for style!

Posted 2 months ago

“I purchased the Pavement Magda loafers in a size 6 but had to return and because of time restrictions due to going away, I purchased the 5’s which fit perfectly they are the most comfortable shoes! I got in touch with the customer services at The Dressing Room who were just superb, all received in plenty of time for my holiday, Thank you all so much it’s great to buy from a company that looks after their customers like you did, I shall return!”

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Posted 2 months ago

Thank you so much for your kind words! We’re delighted the Pavement Magda loafers worked out perfectly and that our team could get everything sorted in time for your holiday - we can’t wait to welcome you back again soon!

Posted 2 months ago

“I love love love you Dressing Room x Deryane your videos are inspirational and sometimes I order on the basis of what you are wearing (which if I saw online I would probs scroll on down). The latest addition are the fringe ankle boots which I am dressing up on Friday for a party. Keep inspiring me and I’ll keep ordering!”

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Posted 2 months ago

Thank you Diane! We’re so thrilled you find Deryane’s videos inspiring and hope you had a fab party, keep shining and we’ll keep bringing the inspiration!

Posted 2 months ago

The Dressing Room is rated 4.8 based on 1,561 reviews