The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.85

4.9 Rating 1,667 Reviews

96 %

of reviewers recommend The Dressing Room

4.9

Based on 1,667 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

The Dressing Room 5 star review on 12th September 2026

Anonymous

Anonymous // 01/01/2019

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“Shopping online at the Dressing Room is an easy reliable experience. You put your order in and in a day or two something lovely arrives in the post beautifully packaged!”

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Posted 2 years ago

“Absolutely adore my socks and hairbands, the socks are really trendy and comfortable, and the hairbands are really colourful. Amazing service as always.”

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Posted 2 years ago

“Love the coat thanks And always speedy delivery and great service.”

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Posted 2 years ago

“Very helpful and I love my Rosemunde vest top”

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Posted 2 years ago

“Such a lovely company to buy from, they were most helpful with any questions. Highly recommended.”

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Posted 2 years ago

“Excellent service via telephone really lovely helpful ladies who I spoke to let’s just hope the jeans what I ordered fits”

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Posted 2 years ago

Hello Lyn, Thank you so much for your lovely review. We hope you love the jeans!

Posted 2 years ago

“Wish I lived closer to visit this beautiful independent shop with so many fabulous brands and so much choice. As soon as I saw the Knotty Ones grey gilet I knew it was going to be a must have for my winter wardrobe and absolutely love it. Beautifully made, soft and cozy and iso versatile + love the story behind the brand. Great service, beautifully packaged, quick delivery. 5 * from me :-)”

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Posted 3 years ago

Thank you Michelle for your lovely review! We really do appreciate you taking the time to provide us with your feedback. We're glad you love your The Knotty Ones gilet and we are so happy to have been able to help you find something for your winter wardrobe. We hope to see you again soon!

Posted 2 years ago

“Arrived beautifully packaged within 48 hours of ordering. Amazing serive , always helpful and informative, both on the phone and online chat. Will order again without hesitation.”

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Posted 3 years ago

Thank you for your review! We are delighted to hear that our service on the phone and online chat was able to make your shopping experience as pleasant as possible. It is brilliant to know that our efforts have been appreciated :) We look forward to seeing you again soon.

Posted 2 years ago

“I live too far away to visit but love the Dressing Room's online offerings and excellent helpful and kind custober service”

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Posted 3 years ago

Thank you so much for your kind review, Elizabeth! We hope to see you again soon :)

Posted 2 years ago

“Always amazing service and beautifully packaged deliveries . Shoe the bear boots were just gorgeous and already had many compliments . And AV jumper fab colour .”

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Posted 3 years ago

“I returned the item sadly didn’t suit but the delivery time and speed with which my refund was processed (posted Thursday, refund notification Saturday) was excellent. Will order from you again without hesitation.”

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Posted 3 years ago

“Fantastic customer service, prompt and helpful online chat about sizing of a product, quickly delivered on the free 48 hour service, dress arrived beautifully packaged... it felt like a birthday present!... and i am thrilled with it”

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Posted 3 years ago

“Fabulous blouses ! Love them both ! Perfect autumn colours & great quality! Arrived in gorgeous packaging and speedy delivery ! ..”

The Dressing Room 5 star review on 10th October 2023

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Posted 3 years ago

“I ordered a pair of Shoe the Bear mules and Rails trousers in two sizes. The consignment arrived very quickly via Royal Mail. The mules looked amazing when tried on and the fit was superb. Unfortunately the trousers were too long. Returning these was an absolute breeze and a couple of days later the refund arrived in my account. Dressing Room never fails to offer clothes, shoes and accessories which are a bit different to the high street and always of incredible quality.”

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Posted 3 years ago

“The blouse I ordered was the wrong colour for m”

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Posted 3 years ago

“Great quality cashmere jumper, love it!”

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Posted 3 years ago

“Although I live in a completely different county I still love the dressing room . I can always find something fabulous for any occasion or just because I love it .”

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Posted 3 years ago

“Excellent customer service and very fast, efficient service from ordering to receiving my Veja trainers.”

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Posted 3 years ago

“A fabulous selection of clothing. New designers every season and a good range of price points. Staff are amazing; they know their stock inside out and nothing is ever too much trouble. It’s a joy to be welcomed into a store with a friendly smile and a hello these days and other stores should take note!!”

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Posted 3 years ago

“I was very happy to find the size I needed at The Dressing Room. Arrived in good time, well packaged, seem really comfortable but I haven't worn them in yet.”

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Posted 3 years ago

The Dressing Room is rated 4.9 based on 1,667 reviews