The Dressing Room Reviews

4.81 Rating 1,047 Reviews
95 %
of reviewers recommend The Dressing Room
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read The Dressing Room Reviews
Everything was good apart from the packaging . I was disappointed unwrapping a black posting bag to a very damaged dressing room paper bag which clearly had not travelled in the post well and was battered . This was a present so I had to re box myself - not good
Posted 2 months ago
I wanted an exchange as the Veja suede high tops were faulty - eyelet came away but I was given an refund. I hope I won't get charged for the return (£4 postage!)
Posted 9 months ago
The face mask looked great and fit very well. The adjustable ear loops were particularly good. The problem - for me at least - was that the whole face mask moved when I spoke, which meant I was continually having to hoick it up to cover my nose. Shame because I really like the look.
Posted 10 months ago
Items arrived fairly quickly and neatly packaged. Items were as expected when arrived however I am still waiting to hear from the dressing room following an email query i sent immediately after my purchase. The first time discount was not applied at checkout which I am still waiting to be resolved, this has detracted from the overall online experience.
Posted 11 months ago
I ordered a bracelet on line as a leaving present for my boss. Impressed how quickly it came but I felt Very disappointed in the actual Mishky rainbow beaded bracelet when she opened it. I felt it was very over priced for its size and quality. Looked a lot more substantial from the picture. I’m all for helping women from poor or abusive communities but won’t be ordering any more on line☹️
Posted 11 months ago
The store has great product but I was disappointed with the return process. I paid £11 out of pocket to return the package. There wasn't a return slip enclosed in the package and online it gave me different options which were all inconvenient and expensive.
Posted 1 year ago
I returned my order on Thurs 27 September via Royal Mail . I have not yet received confirmation of my return nor my refund . Please confirm .
Posted 1 year ago
I like their American Vintage apparel - especially the 100% pima cotton items. They also have an excellent simplified method of payment where one can choose to pay through Amazon.
Posted 2 years ago
I was very disappointed that the dress I ordered and paid for in the sale was then not available and withdrawn from my order. I am still waiting for the rest of my order.
Posted 2 years ago
My order arrived promptly, I loved the outfit but was disappointed to see it was faulty. On returning the item the lady said straight away it’s faulty, there should of been a label on it, I wish I’d known it was broken as I would not of bought it, would of saved me some time.
Posted 2 years ago
I do think that a £4 charge is expensive price for return I ordered two dresses which didn’t. Work unfortunately for me and that cost me to return
Posted 2 years ago
I ordered a scarf from you on 3/12/18 but so far I have not received it. I cannot write a review until I receive the merchandise.
Posted 3 years ago
Hi Priscila, Thank you for taking the time to leave a review, and I apologise that you received a review invite before your order was delivered. Our International deliveries to take longer to arrive but I have looked into this for you and can see your scarf was delivered successfully - I really hope you're enjoying wearing it. If there's anything else you need in future, please don't hesitate to get in touch. Kind regards, Elle
Posted 3 years ago
You sent me the wrong dial size I ordered a big dial not a medium from Olivia Burton but the packagaing was nice
Posted 3 years ago
Faster shipping
Posted 3 years ago
The product seems good but unfortunately the packaging it arrived in was very battered- I bought as a gift and it is not really in a giftable condition
Posted 3 years ago
I have not received the watch I ordered. I need a tracking number, and when it was shipped? Thank You
Posted 3 years ago
happy with delivery time
Posted 3 years ago
Expensive to return items
Posted 4 years ago
The Dressing Room is rated 4.81 based on 1,047 reviews