The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.84

4.8 Rating 1,600 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,600 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

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“Always my go to store! Beautiful clothing amazing customer service and great quality. I usually shop in store but Christmas got in the way of a visit to the sale yet I still managed to get a couple of lovely items.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful feedback. We’re thrilled to hear that we’re your go-to store and that you enjoy both our clothing and customer service. We’re glad you still managed to pick up some lovely items online and hope you enjoy them!

Posted 2 days ago

“Recently bought a fabulous jacket online. Excellent quality - really pleased. Just love it!”

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Posted 1 month ago

Thank you so much for your lovely feedback. We’re delighted to hear you’re so pleased with your jacket and that you love it - that’s exactly what we hope for. We really appreciate you taking the time to share this and hope you enjoy wearing it.

Posted 2 days ago

“Great bag , quick delivery and a good price in sale. Very happy thank you .”

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Posted 1 month ago

Hi Alison, Thank you so much for your kind feedback. We’re delighted to hear you’re happy with your bag, the quick delivery, and the great sale price! We really appreciate your support and hope to see you again soon.

Posted 2 days ago

“It's always a pleasure to shop in The Dressing Room. The staff are all friendly and really helpful. Online shopping is very easy and deliveries turn up very quickly. I highly recommend”

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Posted 1 month ago

Thank you so much for your lovely words - we’re so pleased you enjoy shopping at The Dressing Room and that both our team and online service have made such a great impression. We really appreciate the recommendation and can’t wait to see you again soon!

Posted 2 days ago

“Beautifully curated collections, always a treat to shop here.”

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Posted 1 month ago

Hi Caroline, Thank you so much for your lovely message! We’re absolutely delighted to hear that you enjoy our collections - it truly means a lot to us. We’re so glad shopping with us feels like a treat, and we can’t wait to welcome you back again soon

Posted 2 days ago

“Beautifully packaged. Reasonably priced and prompt dispatch and delivery.”

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Posted 1 month ago

Thank you for your kind words! We’re delighted you were pleased with the packaging, pricing, and speedy delivery.

Posted 1 month ago

“Friendly informative staff . Delivery promise upheld”

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Posted 1 month ago

Thank you for your feedback! We’re glad our staff were helpful and that your delivery arrived as promised.

Posted 1 month ago

“From start to finish I called this boutique(The Dressing Room) To be greeted with a merry cheer & the most helpful hints, answers to help me with my online order 🙏”

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Posted 1 month ago

Thank you for sharing! We’re so pleased our team could greet you warmly and assist with your order- it’s wonderful to hear your experience was so positive.

Posted 1 month ago

“I have ordered a number of items and although i haven't kept them all the returns process is very easy. The items that i have kept have been good quality and stylish. The rewards scheme is an added bonus.”

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Posted 1 month ago

Thank you for your lovely feedback! We’re delighted to hear you’ve enjoyed the quality and style of your items, and that the returns process and rewards scheme have made shopping with us even easier.

Posted 1 month ago

“Delivered on time and as specified. Sadly what we did require was out of stock but will try again.”

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Posted 2 months ago

Thank you for your feedback! We’re glad your order arrived on time and as expected, keep an eye on our socials and website for stock updates :)

Posted 1 month ago

“Great socks. Good communication. Fast delivery. What more could you want?”

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Posted 2 months ago

Thank you! We’re thrilled you’re happy with the socks, the service, and the fast delivery it means a lot!:)

Posted 1 month ago

“Excellent shop. Item arrived really quickly and beautifully packaged.”

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Posted 2 months ago

Thank you for your kind words! We’re delighted your order arrived quickly and that you loved the packaging.

Posted 1 month ago

“Love the brands that The Dressing Room have and the staff are really helpful to any requests.”

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Posted 2 months ago

That’s great to hear! We’re so pleased you love the brands and that our team could assist with your requests-thank you for sharing your feedback.

Posted 1 month ago

“Always excellent service. Beautiful clothes, straightforward ordering and delivery.”

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Posted 2 months ago

“Beautiful silk scarf. Always great delivery and packaging from The Dressing Room.”

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Posted 2 months ago

“My parcel was beautifully package. The delivery was quick. The Dressing Room is my go to for all my Christmas gifts. They have everything all in one place. All you have to do is choose! Brilliant.”

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Posted 2 months ago

“Bought kknekki hair bands - which was great for a start as the official site has a minimum spend on it that is more than anyone should ever spend on hair bands. When they arrived the box and bag had got squashed in transit so I emailed without much hope tbh - and they sent out a new box and gift bag immediately. I was really grateful as it is a Christmas gift. So it’s a big thank you from me.”

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Posted 2 months ago

“Good communication Really efficient service And lovely products 💕”

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Posted 2 months ago

“Always a pleasure buying from The Dressing Room. Items arrived safely and were well packaged. Will certainly buy again.”

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Posted 2 months ago

“Very prompt and efficient”

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Posted 2 months ago

The Dressing Room is rated 4.8 based on 1,600 reviews