The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,430 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,430 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 26th April 2024

Anonymous

Anonymous // 01/01/2019

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“Always fantastic”

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Posted 1 year ago

Thank you very much :)

Posted 1 year ago

“If you’ve never ordered from The Dressing Room don’t hesitate! Fantastic customer service and quick delivery and refunds if needed!”

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Posted 1 year ago

Thank you for the positive feedback! We are glad you were happy with your order!

Posted 1 year ago

“Very efficient service. Well packed, felt care had been taken to send goods- packaged in good quality ‘Dressing Room’ box, made it feel a little more special. Unfortunately item wasn’t for me, but Dressing Rooms return service was fast and efficient.”

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Posted 1 year ago

Thanks for your review, it's great to see such positive feedback. Sorry to hear your item wasn't quite right, if you need any help choosing an alternative- feel free to call on 01727 853577 or e-mail customercare@the-dressingroom.com and one of our trained stylists will be happy to assist in any way :)

Posted 1 year ago

“Ordered a lovely bracelet for my friends birthday which she loved! Great service from the dressing room. Packaged beautifully & arrived in great time! Thank you”

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Posted 1 year ago

You're more than welcome, great to hear you're happy with the service :)

Posted 1 year ago

“I have ordered from the Dressing Room twice and both times have been astounded at the slick, efficient service and both times have received the parcel the following day. I now will check if the DR has an outfit I may have seen from another site, and would always use the DR every time if possible.”

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Posted 1 year ago

Thanks for your lovely feedback Fiona, we are so happy that you're pleased with our service :)

Posted 1 year ago

“Great company & very happy with my purchase.”

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Posted 1 year ago

Thank you for your feedback! We are glad you were pleased with your order!

Posted 1 year ago

“Fast delivery and good quality item. It was for a birthday and it was well received.”

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Posted 1 year ago

Hello, thank you for your review! I am glad to hear you were happy with your order. I hope you also used the free gift wrapping option for this occasion!

Posted 1 year ago

“Was amazed at the speed and efficiency of my order. And very happy with purchase.”

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Posted 1 year ago

Hello Alexandra, We always try to ship all our orders as fast as possible! Thank you for the positive feedback!

Posted 1 year ago

“Delightful online shopping experience. The store was easy to navigate and search function was quite simple. Beautiful selection of items.”

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Posted 1 year ago

Happy to hear about your positive experience with our website! Deryane always puts so much effort into selecting the best items for our store! Thank you for the review!

Posted 1 year ago

“Ordered some veja running trainers. Found them for half price at the dressing room, saving me just over 70 pounds. Great service, excellent price”

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Posted 1 year ago

Thank you for the review Lynda! I am glad you found a great pair of trainers in the sale!

Posted 1 year ago

“Great service at a good price”

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Posted 1 year ago

Thank you very much for the review, much appreciated!

Posted 1 year ago

“Super quick delivery and very easy returns”

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Posted 1 year ago

Thank you for the review Rebecca, glad you were happy with shopping with The Dressing Room!

Posted 1 year ago

“very quick delivery but sadly had to return the item as too small - returns process was also very efficient.”

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Posted 1 year ago

“Absolutely love the dressing room, best choice of brands and amazing service”

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Posted 1 year ago

“Beautiful shop , the customer serve is outstanding and their knowledge on denim is amazing , love visiting here .”

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Posted 1 year ago

“The team always seem to go above and beyond in service for online shoppers - even at peak periods like their sale they always get the clothes dispatched so quickly!”