The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.84

4.8 Rating 1,538 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,538 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

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“Really fast,free delivery,well packaged. Good prices for premium items”

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Posted 1 year ago

“Fabulous collection of beautiful clothes and wonderful brands. Love the new arrivals reviews on Instagram which is so helpful . My order arrived quickly and beautifully packaged. Wish I lived closer.”

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Posted 1 year ago

“Great flip flops and extremely comfortable. Love the colours as well!!”

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Posted 1 year ago

“Loved my blouse it arrived well packaged and promptly thanks”

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Posted 1 year ago

“What a lovely surprise to receive my £30.00 Loyalty discount, many thanks - now spent on a super pair of Frame jeans. Great service as always from my fav independent store.”

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Posted 2 years ago

“excellent service”

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Posted 2 years ago

“Absolutely delighted with my Veja trainers, arrived quickly beautifully packaged.”

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Posted 2 years ago

“The items that I have bought so far have arrived nicely packed They have a vast selection of products”

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Posted 2 years ago

“Great communication , quick delivery and beautiful quality clothes”

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Posted 2 years ago

“My dress arrived beautifully packaged by the Dressing Room team. Service was excellent, as always.”

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Posted 2 years ago

“Beautiful stud earrings, I love the subtle dots on the them. A pair that I’ll wear again and again.”

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Posted 2 years ago

“Always a joy shopping at The Dressing Room: the sales team are super lovely and offer great advice and the range of brands is fabulous. Definitely somewhere to rely on for beautiful outfits (for occasions and every day) and for those little extra afterthoughts and accessories. 10/10”

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Posted 2 years ago

“I love this shop. The clothes are different and exciting and the service is fabulous.”

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Posted 2 years ago

“Fantastic service and the package came exquisitely packaged in one of The Dressing Room's bespoke boxes. What's not to love.”

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Posted 2 years ago

“I love shopping here, online for me as I live in South Wales. Fabulous service and beautiful clothes and jewellery.”

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Posted 2 years ago

“Great speedy delivery of my lovely Agolde denim shorts!”

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Posted 2 years ago

“Absolutely fabulous shop, the most gorgeous clothes and the best service, I keep coming back time and time again and appreciate the style tips and advice when purchasing. Thank you so much”

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Posted 2 years ago

“My Veja ‘go to store’……great selection and internet service is amazing….goods arrived in less than 24 hours….beautiful packaging and I love them !”

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Posted 2 years ago

“Ordered an item, by the following week it hadn’t arrived. Made contact, was informed that the item had been delivered and left behind my outdoor bins. On closer inspection the item wasn’t left at my bins but at another residence. Made contact again to seek assistance. Was promised a telephone call to resolve by close of play yesterday! Now heading into the weekend and no further (promised) contact from Dressing Room!!! Not impressed at all. Currently £239 Out of pocket. Very disappointing! Then feeeback requested - so here it is”

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Posted 2 years ago

Hello Sharon, Thankyou for taking the time to write a review. I can only apologise that you were not given an update. As a small team we have been working around the clock to process sale orders and have clearly dropped the ball by not contacting you with an update. I've looked into this for you and I can see that my colleague started a claim immediately after you contacted us. We are currently in the process of an investigation with Royal Mail. I am very sorry that you were not alerted to this update as promised. I will make sure that you are given an update as soon as we have received more information. We've also sent you an email, so please do let us know if you have any more questions, and we'd be more than happy to help you. Kind regards, The Dressing Room team

Posted 2 years ago

“Super quick FREE delivery! Great service.”

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Posted 2 years ago

The Dressing Room is rated 4.8 based on 1,538 reviews