The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,425 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,425 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 26th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is amazing from the range the store carries and service. Dispatch is quick and always comes thoughtfully and elegantly packed!”

Helpful Report

Posted 1 year ago

Thanks for your feedback, we pride ourselves on our customer service so this is great to hear

Posted 1 year ago

“Such a lovely online shopping venue. Excellent service and lovely range of designs”

Helpful Report

Posted 1 year ago

Thanks Elizabeth, this is lovely to hear

Posted 1 year ago

“The trainers I received were faulty so I sent them back for an exchange. Very easy process and sent out a replacement pair very quickly. Definitely recommend”

Helpful Report

Posted 1 year ago

Hi Elaine, great to hear this process was so smooth for you and you are happy with your replacement pair

Posted 1 year ago

“Staff are so helpful and knowledgeable.... my online was beautifully wrapped and I was delighted with my purchase .”

Helpful Report

Posted 1 year ago

Thanks for your feedback, Great to hear you're so happy with or service

Posted 1 year ago

“As a man buying a present, especially if it's clothes for a woman can be problematic and stressful! The Dressing Room team are always helpful, and patient and provide honest advice on style and sizes. Wouldn`t go anywhere else.”

Helpful Report

Posted 1 year ago

Hi Bill, thanks for your feedback- it really means a lot to us! So glad we could help you

Posted 1 year ago

“Super speedy delivery*****”

Helpful Report

Posted 1 year ago

“Always friendly great service and beautiful products.”

Helpful Report

Posted 1 year ago

Thanks for your lovely feedback, that's great to hear

Posted 1 year ago

“Love these Shoe The Bear boots!!! They arrived UBER quick!! Superb service!! Great communication!! Would definately buy from this site again!!! 10/10!!! Thanks so much!!”

Helpful Report

Posted 1 year ago

Hi Sarah, that's great to hear! So pleased you're happy with your purchase

Posted 1 year ago

“I really don't like being chased around a shop being asked 'If I'm alright', then 3 seconds later 'can I help?', then 'lots to look at isn't there', so I was slightly reluctant to go back in store. However, I did, because I like the selection and presentation of the store. Thankfully, the lovely Lucy, cool as you like, not pushy at all, very relaxed - yet the right side of attentive, took me through some lovely pieces. I will defiantly return to purchase more. Thank you Lucy, thank you The Dressing Room, loving your style!”

Helpful Report

Posted 1 year ago

Hello, I am sorry that your first visit was not what you expected however we are very happy that you came back and that the second time it was much better experience for you! We are looking forward to your next visit in our store!

Posted 1 year ago

“Loved my recent purchase. Beautifully packaged. Prompt delivery and even gave me a free gift. Would definitely order from here again”

Helpful Report

Posted 1 year ago

Hello Zoe, thank you for the nice review. We do offer gifts with purchase quite often on selected brands so it is always worth following our social media so you never miss out!

Posted 1 year ago

“Products arrived very quickly - great service! Thanks.”

Helpful Report

Posted 1 year ago

“Fast, efficient service and products come beautifully wrapped”

Helpful Report

Posted 1 year ago

“Lovely service from The Dressing Room!”

Helpful Report

Posted 1 year ago

“Always a great customer service experience with The Dressing Room. Order dispatched very quickly and arrived two days earlier than expected. Love my new AGolde jeans!”

Helpful Report

Posted 1 year ago

“Fast shipping. The dress by Stine Goya is amazing. Thank you so much”

Helpful Report

Posted 1 year ago

That's great to hear, so happy you are pleased with your purchase

Posted 1 year ago

“The whole shopping experience on line was totally first class. Service delivery and return process all faultless and extremely speedy and efficient. I would not hesitate to shop there again.”

Helpful Report

Posted 1 year ago

Hello Wendy, thank you for the positive feedback!

Posted 1 year ago

“Extremely good service and very happy with my purchase.”

Helpful Report

Posted 1 year ago

“Was sent the wrong size. Had to return”

Helpful Report

Posted 1 year ago

Hello, I am sorry you received the wrong size. If the correct size is still in stock we will be more than happy to send it over to you with free delivery.

Posted 1 year ago

“Nooki black & gold lurex dress arrived the next day beautifully wrapped in a fabulous dressing room box, I need a dress for a religious wedding in Israel in December where I need to be covered up but I don't want to look frumpy. Really hard to find something with a fashion edge, hoping this will fit the bill perfectly, can't wait to wear it.”

Helpful Report

Posted 1 year ago

“Great website, easy to navigate and a huge choice available on shop site. Quick and informative delivery, order arrived beautifully packed. Highly recommend.”

Helpful Report

Posted 1 year ago

The Dressing Room is rated 4.8 based on 1,425 reviews