The Cruise Specialists Reviews

Name: The Cruise Specialists
Address: Sheilling House, Glenbervie Business Park,, Larbert
Rating: 4.75

4.8 Rating 836 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

Metrics

Info

4.8

Based on 836 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have booked 4 cruises with Cruise Specialist and I cannot praise them highly enough. The staff are always very polite and helpful. I now only ever book through them, also you get a £50.00 loyalty bonus to use on your next cruise.”

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Posted 9 years ago

“Always a very good service, always ready to answer any questions, knowledgeable staff, nothings to much trouble, most of all they have the best prices for cruising. I have used them on my last 9 cruise says it all. Always recommend them.”

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Posted 9 years ago

“Can you advise me what Christian name you have for me”

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Posted 9 years ago

“The customer service I have received over the last 10 years has been second to none. I have recommended friends and colleagues to speak to Lesley and she is always happy to help and, as a result, they now only use the cruise specialists. Lesley goes out of her way to make sure that everything is taken care of.”

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Posted 9 years ago

“When you're looking for feedback, the very least you could do is get my name correct.”

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Posted 9 years ago

“Lack of information about cruise excursions was a great disappointment as trips could not be booked without a surcharge being levied. A request for the brochure was not acknowledged or any recompense offered.”

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Posted 9 years ago

“have dealt with cruise specialists on a few occasions now and will always contact them first for any future cruises we may decide to go on. The staff always go the extra mile to make sure we have the exact cruise for us, including overnight stays, transfers ect. Always very friendly and professional in all our contacts with them. Well done Cruise Specialists.”

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Posted 9 years ago

“There have never been any problems booking a cruise that meets our requirements. Also the staff on the phones have been exceptionally helpful.”

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Posted 9 years ago

“I find Michelle Ferguson a great help and I have booked several cruises through her.”

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Posted 9 years ago

“We had an incident on the boat didnt feel save and had to leave”

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Posted 9 years ago

“Allways very helpful when you contact them , nothing is too much trouble. They will allways try and accomodate any special requests you make with cheerfull and efficient expertise. I have never had to complain about any dealings I have had in the 15 years I have been using their services. Mr. J.S.Hare”

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Posted 9 years ago

“You needed constant reminders to book flights and organise pre-cruise hotel-cruise hotel. Took your advice for hotel, but it was dirty and disinterested. Cruise excellent - we have used Seabourn before.”

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Posted 9 years ago

“I have a cruise consultant Julie Buchanan. She is excellent for help and advice.I always seek her advice when booking.”

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Posted 9 years ago

“Fabulous ship.the choice of dinning is great.only down side is they should have normal chairs and tables on the pool deck . they should do more about people leaving towels on chairs then going for food . overall fabulous holiday”

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Posted 9 years ago

“Could make sure that any holiday you book you get any discounts going”

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Posted 9 years ago

“Excellent service, prices and attention to detail. Overall an excellent company.”

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Posted 9 years ago

“Nothing is too much trouble for the consultants. Always very helpful and friendly, you never feel rushed in your decision.”

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Posted 9 years ago

“I could not have wished for better service, nothing was too much trouble. If all your specialists are as good as ours is, then if and when I do another cruise, it will most certainly be through the Cruise Specialists.”

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Posted 9 years ago

“never again will i ask to be up graded,the cabin offered to us was not to our liking.neither will i choose a select booking with p&o it does not pay.i wanted a balcony cabin, one minute their there, the next sold out and lo and behold their back again, whats the reasoning with this ????????”

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Posted 9 years ago

“Have always found the Cruise Specialist to be very helpful and professional in booking cruises,accordingly never used anyone else in the past Only criticism I have is that the do not seem to be able to come up with bargain cruises such as those offered by an other Cruise company.I have recently used this company and booked a cruise from a comprehensive list of cheap cruises, with a well known cruise line and enjoyed it”

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Posted 9 years ago

The Cruise Specialists is rated 4.8 based on 836 reviews