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The Cruise Specialists Reviews

4.8 Rating 848 Reviews
98 %
of reviewers recommend The Cruise Specialists
4.8
Based on 848 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Cruise Specialists Reviews
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Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous
Anonymous  // 01/01/2019
I always deal with Leanne Tierney who always looks after me ! She more of a friend now Always best price Aways great service Paul Gater
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Posted 9 years ago
We have always found the staff to be extra helpful and courteous sending details promptly .
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Posted 9 years ago
Friendly staff and fabulous service
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Posted 9 years ago
We have had nothing but help and consideration with all our previous bookings with Cruise Specialists. David Brown has always been very helpful finding the best choice for our requests
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Posted 9 years ago
We have always found the Cruise Specialist personnel to be very helpful, always interested and quick to sort out any issues.
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Posted 9 years ago
The service on this ship was not as good as I have experienced on my previous cruises.
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Posted 9 years ago
This was a wonderful cruise ! The itinerary ( the reason I chose it ) was excellent and we visited many places we would never have the chance to visit otherwise.. The ship itself was adequate, service extremely good, pleasant staff in the bars, dining rooms and servicing cabins. Our cabin , not luxurious but adequate was spacious and comfortable. The food was plenty, if you wanted it , and available for most of the day in various areas. Drinks were a reasonable price , and although shore excursions were a little more expensive the ones we went on were informative and well run. It was not a " posh " cruise and was very good value for money. The atmosphere was very, very friendly and as always happens there were some moaners, quickly avoided ! If you wanted to, you could find faults in some areas, but the good far outweighed the bad. My husband , a reluctant companion, really enjoyed it too. He was apprehensive about the longish trip across the Atlantic,, but found it ok. In fact it was really good fun on board to. I thoroughly enjoyed every aspect of it. I wish I could go back to last summer and have it still to look forward to !
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Posted 9 years ago
Professional friendly and expierienced
Helpful Report
Posted 9 years ago
I have booked several times with Cruise Specialists, usually with Neil Adamson. Neil is always highly professional and enthusiastic and, at the same time, friendly and very helpful. He has arranged all the fine details of my holidays with great efficiency and nothing is too much trouble or too difficult to arrange. I shall continue to use Cruise Specialists for my holidays. Malcolm Francis
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Posted 9 years ago
Very good travel agent and must mention Neil Adanson. Who has been the best person we have dealt with.
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Posted 9 years ago
I found Duke very helpful whilst looking to book but since I booked I have found the after service not good as I have left numerous message trying to contact and had no response and still don't know the full details of my holiday
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Posted 9 years ago
Stacey Kennedy is excellent and always tailors our cruises to what we require with nothing being too much trouble, also gives superb advice when required a very very helpful lady For Cruising I would not go anywhere other than The Cruise Specialists to book
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Posted 9 years ago
Excellent service from efficient friendly staff
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Posted 9 years ago
This company is the best ever. Always helpful, always cheerful, always friendly, always ready to give advice if needed, and above all ALWAYS competitive on price. We have been dealing with Cruise Specialist for a number of years and will continue to do so in the future. I can, and do highly recommend the Cruise Specialist for all your holiday plans.
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Posted 9 years ago
Always been very helpful
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Posted 9 years ago
I'm very pleased with all aspects of our booking. Everything went really smoothly and was exactly what we had requested. Many thanks to all staff that helped make our dream holiday come true.
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Posted 9 years ago
The Cruise Specialists give a friendly, personalised service. They are willing to go the extra mile to coordinate your trip just the way it will suit you best. They are knowledgeable in flights, hotels, all cruise lines, special requests and pay attention to detail - worldwide. I would recommend them to any discerning traveller.
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Posted 9 years ago
Very friendly felt as ease to discuss all aspects of our holiday. Booking went smoothly all in all a good experience. Thank you.
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Posted 9 years ago
The service is fantastic
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Posted 9 years ago
I use this company often and have been very satisfied with the service
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Posted 9 years ago
The Cruise Specialists is rated 4.8 based on 848 reviews