The Cruise Specialists Reviews

Name: The Cruise Specialists
Address: Sheilling House, Glenbervie Business Park,, Larbert
Rating: 4.75

4.8 Rating 848 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

Metrics

Info

4.8

Based on 848 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initially we contacted the Cruise Specialists when we were enquiring for a cruise around the Caribbean. Kirsty Fleming was very helpful with many suggestions and good ideas. When we decided to have a two island stay instead she said she could help us with this. As she had been so helpful, at no time pressuring but continual sourcing ideas we decided to book our holiday with her and have been delighted. It's definitely one of our best holidays ever - extremely comprehensive and clear itinerary, excellent flights, transfers and great hotels with rooms exactly as requested. Everything went to plan faultlessly. We have recommended the cruise specialists and specifically Kirsty to many friends and look forward to using her services again.”

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Posted 9 years ago

“A VERY GOOD COMPANY ALWAYS THERE TO HELP WITH ANY PROBLEMS THAT OCCUR HAVE USED COMPANY BEFORE AND WILL USE AGAIN”

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Posted 10 years ago

“I am delighted with the service I received while making my cruise arrangements. All the staff are extremely helpful, and the holidays went ahead with no problems. Thank you.”

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Posted 10 years ago

“I always deal with Carol , lovely lady, knows exactly what I am looking for, she always rings me back when she says she will, always comes up with the perfect cruise. Wish I had room in my bag or her.”

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Posted 10 years ago

“I am not Mr P Wilson I am Mr T Wilson. P and O cruises were not informed that our booking was twinned with other family members which caused problems on the ship.”

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Posted 10 years ago

“Having booked several Cruises we find The Cruise Specialists to be very efficient and cheaper than direct bookings cruise lines. The staff and also very patient and thorough over detailed requests particularly flights.”

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Posted 10 years ago

“Very helpful and friendly service. Pro-active.”

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Posted 10 years ago

“Very helpful and efficient service”

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Posted 10 years ago

“Our first time in booking with the Cruise Specialists turned out to be the best choice ever. Since then over the past few years we have experienced many times a service that cannot be faulted. The first cruise we booked with them was with friends and now us and them would always stay loyal to The Cruise Specialists. No matter who answers your telephone call to them, you immediately feel they genuinely want to give the best service in helping you choose the right holiday for you. Of all the holidays us and our friends have booked with them there has never been any problems at all from the booking paperwork and payments. If we have a query regarding the actual cruise and contact The Cruise Specialists it will be solved by their willingness to contact the shipping line with success to put our minds at rest. We can definitely recommend The Cruise Specialists with total confidence especially first time cruisers as it can be a daunting experience not knowing the process but the Cruise Specialists can calm any rough seas if you can forgive the pun. We hope this review has proved how pleased we are to be a Cruise Specialists customer.????”

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Posted 10 years ago

“Your representative Julie helped us in every way and we were very pleased”

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Posted 10 years ago

“I booked a Panama cruise & when I rang & spoke to Karen Gray she remembered me from when I had booked a Baltic cruise which was about 2 years ago!!”

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Posted 10 years ago

“Staff were extremely knowledgeable and able to help the decision making processes easier. Gave me the confidence that all arrangements would be dealt with properly and to my best advantage.”

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Posted 10 years ago

“My wife and I have been on 15 cruises and have consulted dozens of cruise consultants, and I consider Roisin McKenzie of Cruise Specialists to be one of the best. A. Fleming.”

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Posted 10 years ago

“always helpful. nothing is too much trouble. always found what we wanted that was suitable for our needs. communication excellent.”

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Posted 10 years ago

“First Class Service in all departments”

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Posted 10 years ago

“Friendly staff who go that extra mile to help out, been booking with them for years and would not go anywhere else”

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Posted 10 years ago

“Making things easier to book and looking after your old customers makes you a 4 star. When the prices are a bit cheaper this would turn into a five star.”

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Posted 10 years ago

“From the minute you call The Cruise Specialist, the agents are courteous, well informed, good all rounder advisers and will find the best deal suitable for you.”

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Posted 10 years ago

“Each time I have spoken to a representative they have been very helpful and will ring back if they are out of the office.”

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Posted 10 years ago

“Contacting Cruise Specialists is very easy. The people who handled my calls are very helpful as well as extremely knowledgable. I've enjoyed several cruises over the past 7 years booked through this company and have never been dusappointed.”

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Posted 10 years ago

The Cruise Specialists is rated 4.8 based on 848 reviews