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The Cruise Specialists Reviews

4.8 Rating 858 Reviews
98 %
of reviewers recommend The Cruise Specialists
4.8
Based on 858 reviews
Customer Service
Communication Channels
Email, Telephone
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Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous
Anonymous  // 01/01/2019
We have used your services to find cruise deals to suit our needs on several occasions & have enjoyed them all so far! The staff have always been helpful & friendly and ring back as promised with further information as needed. As & when we fancy another cruise we will not hesitate to contact you.
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Posted 10 years ago
We have been using The Cruise Specialists for many years now. The reason for this being that they are professional, helpful and offer value for money. As they now know what we like and dislike in our holidays, they offer helpful advise and suggestions. We cannot recommend them highly enough, particularly Lesley who we deal with. She is very patient with all our questions and answers quickly with options if these are suitable.
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Posted 10 years ago
Information and choice readily available.
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Posted 10 years ago
I booked an allocated by company cruise and requested twin or double beds if possible. Got L shaped bed arrangement allocated before the cruise and asked CS to try to get at least a twin configuration. They tried and failed and advised me to try again on board. I did still with no luck but there definitely were spare cabins. I had hoped that a specialist cruise travel agent would have a little more 'clout'.
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Posted 10 years ago
Very good company with a wide variety of cruises at good prices. All the staff are very responsive and helpful. We have used them many times over the past few years and can thoroughly recommend them.
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Posted 10 years ago
We have used the Cruise Specialists for the past 7 yrs and have always received excellent service. Our main contact has been Leanne Tierney who is knowledgable, professional and has always been on hand to help with our queries to ensure that our holiday is the best. We would not book our cruises with any other company and have recommended the Cruise Specialists to our family and friends.
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Posted 10 years ago
A very helpful team who always strive to five me the most competitive price for loyalty. Keep it up.
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Posted 10 years ago
The Viking Sea cruise from Venice to Barcelona (2nd leg of her maiden voyage) was our best so far. After 10 earlier cruises, Cunard and Hurtigruten were top of our list for repeats, with Royal Caribbean in the "never again" slot. Our next cruise will be another Viking Ocean if we can synchronise diaries!
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Posted 10 years ago
We have booked with Cruise Specialist for many years now, and have always had excellent service. We usually book through Lesley Gardner, who is so pleasant and polite and is always prepared to go "the extra mile" for us.
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Posted 10 years ago
Always very helpfull and constant updates
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Posted 10 years ago
Very pleased with friendly service received with Graham Walsh
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Posted 10 years ago
Fabulous service once again from Diane, who really does do the extra mile when securing the pricedrops and the best rates for the cruise.
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Posted 10 years ago
Always very helpful and nothing is to much trouble.
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Posted 10 years ago
Again we have booked a further holiday with The Cruise Specialists for October this year, - again the service was first class as it has been the last few years we have made bookings with them. They are always our first 'port of call' when wanting to book a cruise knowing they will do their utmost to give us the best service and deal. The staff are number one our list for their genuine attitude to to be of service to you.
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Posted 10 years ago
I have always dealt with the wonderful Neil Adamson. He is so knowledgeable and helpful. Nothing is too much trouble. His advice is always first class and he has made everything smooth sailing for us. We have never made a request that he could not deal with in his totally efficient manner. A jem.
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Posted 10 years ago
Calls are answered promptly and paperwork follows as required. Have used them several times with no problem.
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Posted 10 years ago
Excellant
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Posted 10 years ago
My son and I have been dealing with Stacey who handled our booking on on Oriana in October 2015, and is currently keeping in touch with us regarding our current cruise booking for Arcadia in October this year. Stacey has helped us all with any matters arising from when we first had contact. She couldn't do any more.
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Posted 10 years ago
We have used The Cruise Specialist for at least 6years and are very happy with them,infact we have booked a cruise for 2017
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Posted 10 years ago
Friendly and informative response from Cruise Specialist consultant made it an easy decision to book my cruise through your company. There was no sales pressure and everything was clearly explained and confirmation via post as opposed to on line only. This is particularly beneficial for older clients who are not neccessarily au-fait with electronic communications. I feel as if I know Graham Walsh personally. Mr. M.S. Healey.
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Posted 10 years ago
The Cruise Specialists is rated 4.8 based on 858 reviews