The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.94

4.9 Rating 1,058 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

4.9

Based on 1,058 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are extremely happy with the Mlily mattress we bought last weekend. Brilliantly quick delivery and our old one taken away. My backache reduced by half the first night and us now nearly gone, in only a few days. Thanks very much for all the advice - I’ll admit I was flummoxed as to which mattress to choose, feeling that lying on the floor was more comfortable than the mattress we then had. Daniel’s advice lead us both to the right mixture of soft/hard. Thank very much. David & Zoe”

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Posted 4 years ago

“Delivery was very good,delivered when we wanted it. Price was a little dearer than we thought it would be. Customer service first rate. Just brilliant.”

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Posted 4 years ago

“This is the second mattress I have bought here and both times I have been very impressed and very happy. Friendly, efficient and most helpful service. And my mattress was delivered ahead of anticipated date. The two young delivery men were super too. Polite and friendly. A big thank you to everyone concerned.”

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Posted 4 years ago

“Extremely helpful friendly service, knowledgeable & competitively priced products, have been back many times.”

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Posted 4 years ago

“My daughter loves her bed! She says its the best she's slept in so anymore purchases we buy from you, should be that mattress.”

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Posted 4 years ago

“Fantastic customer service from Matthew & his team, very polite & extremely helpful. Delighted with my purchase & will definitely use again. Highly recommended.”

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Posted 4 years ago

“Great customer service from start to finish you don’t feel pressurised and nothing is a problem.I also have to say the 2 fellows who delivered and installed the bed were excellent. I have recommended your company to two of our friends and they were also pleased with their experience as well. so would definitely recommend your company to other people .”

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Posted 4 years ago

“Great customer service. Helped us find exactly what we were looking for and within budget but equally not pushy with sale and gave us time. Delivered promptly. Really pleased with bed and mattress.”

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Posted 4 years ago

“Arrived a few moments before 9.30 and watched through the window while staff finished their tea. Fair enough not opening time.... however once the doors were opened staff disappeared out the side door for a smoke. When finally acknowledged i asked for help choosing a mattress and was greeted with 'you can read can't you?' Not good customer service i would say! I have shopped here previously and spent a lot of money, I won't be coming back.”

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Posted 4 years ago

“Not only were the staff in the shop extremely helpful, not to mention patient as well, but the 2 who delivered the mattress were polite, well spoken, helpful, considerate and both are a real credit to the business. I am now looking forward to a good night's sleep, though, apparently, I have a spring base.”

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Posted 4 years ago

“Matthew and team were amazingly helpful and efficient while I ordered beds for my 2 daughters. Beautiful beds, fabric and mattresses arrived with really great guys delivering and putting together. Couldn't recommend highly enough. Now planning on upgrading my own bed and will be down to see the team at the Bed & Mattress Centre very soon.”

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Posted 4 years ago

“Friendly and helpful staff, always accommodating on deliverys. We have been impressed every time we have bought mattresses. Delivery guys on time polite and courteous. I would definitely recommend!”

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Posted 4 years ago

“Great service and very helpful advice on which bed to buy. We absolutely love our new bed and mattress and didn't realise how bad or old one was!! Would highly recommend this visiting this outlet”

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Posted 4 years ago

“This is a really good company. We have purchased mattresses from them before and bought another one last week. Superb quality as always. Really nice people to deal with. Really pleased.”

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Posted 4 years ago

“Amazing service from here today. I desperately needed a bed frame after mine broke and I was able to walk away with one straight away! Lovely, friendly guys and nothing was too much trouble, especially as I wanted one from the display! Dismantled and loaded quickly and easily. Brilliant 👍🏼”

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Posted 4 years ago

“I cannot rate this shop highly enough, first class customer servic, so friendly and accommodating. Matt was so helpful. He found us a bed and mattress which are fabulous and so comfy. Thank you so much !”

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Posted 4 years ago

“What can I say about the customer services and then personal service by both Matt and Daniel. Need a bed for our new caravan. They catered for our needs and also delivered the bed on the same day. Great guys, great service. Great shop. Highly recommend”

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Posted 4 years ago

“Absolutely brilliant mattress I bought ice cloud really recommend these guys”

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Posted 4 years ago

“Absolutely brilliant mattress I bought ice cloud really recommend these guys”

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Posted 4 years ago

“Absolutely brilliant service excellent choice of mattresses great delivery team the team in the shop helped us get the right mattress the delivery team were very prompt took away the old mattress and gave good advice about the new one 10 out of 10 for service”

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Posted 4 years ago

The Bed and Mattress Centre is rated 4.9 based on 1,058 reviews