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The Bed and Mattress Centre Reviews

4.9 Rating 550 Reviews

98 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

4.9

Based on 550 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received an excellent service from beginning to end. Dominic was friendly and relaxed, listening to our needs, enabling us to make an informed choice when buying a mattress. The guys who delivered the mattress were really polite and friendly. We would definitely recommend.”

Posted 58 minutes ago

“Excellent service from both the shop and the fitting team. Could not better either. Delivery and assembly faultless. Bed and mattress just perfect, well recommended by the sales team.”

Posted 15 hours ago

“Great Service, Warm & Friendly Sales Team. Good Product knowledge and Advice Offered. Very Good value for money products. Excellent delivery service provided. We Highly Recommend The Bed & Mattress Centre in Chichester.”

Posted 16 hours ago

“Very helpful, found what I wanted and left with it the same day. Wonderful man”

Posted 2 days ago

“Great customer service, very quick delivery and the guys removed their shoes before carrying 2 mattresses upstairs, good value and always a deal to be made”

Posted 2 days ago

“Would thoroughly recommend as the place to go to buy a bed.”

Posted 3 days ago

“We came across The bed & Mattress Centre in Chichester whilst on our way to IKEA to buy a new mattress so we decided to have a browse. The man that served us was excellent he gave us all the information about the different mattress’s then he left us alone to have a browse which was nice as I hate pushy sales persons that walk around with you! After testing a few I fell in love with the comfort of the MLILY - Premiere Deluxe 1000 in a King size however it was twice what we planned to spend in IKEA. We had both been waking up with bad back aches and neck pain with our old Silent night mattress so we knew it was time for a new one. A good nights Sleep is so essential to function well during the day and I’m very happy to say we saved on petrol to IKEA! And purchased the MLILY…..I Love it! Without a doubt the best nights sleep I’ve ever had and I like that it keeps you cool when hot and warm in the cold. Any one thinking of buying a new mattress please try this one it’s exceptionally comfortable and every night when I get in to bed it feels like new due to the materials and design. I haggled a little with the shop manager and got a good discount so remember that when you go! I also purchased a matching pillow and again it seemed a lot for a pillow but you only need one and it’s like sleeping on a cloud I got £20 off this too! :) We purchased this last Autumn but I like to try things out before giving an honest review. This mattress is a 10/10 from me I love it and I highly recommend it to anyone with back pain, neck pain or night sweats (great for women during the Menopause too as it keeps you cool!). You will not be disappointed it’s the best money I’ve spent on a home purchase.”

Posted 5 days ago

“If you want cheap and cheerful then this is not the company for, if however, you want great advice, great product and great service then this is the place! My new bed has made such a difference to my sciatica, not cured but much more bearable, massive improvement- I can even sleep flat on my back, something I haven't done for years! Thank you ' bed and mattress centre' for turning my bedroom nightmare into a bedroom dream - and a big thank you to the delivery guys, so helpful, professional and a pleasure to deal with 5 gold stars fab'”

Posted 6 days ago

“Good service very nice people excellent customer service and top quality after sales would recommend them to anyone”

Posted 6 days ago

“Good service prompt delivery and very comfortable mattress”

Posted 1 week ago

“Have kept going back for these comfortable and cool pillows. Now on all beds! Good value, easy to keep clean with removable covers. Great customer service and after service.”

Posted 1 week ago

“helpful advice and good selection of contrasting mattresses in a pleasant space.”

Posted 1 week ago

“Great guys very knowledgeable and helpful Good choice of products. Seemed better than some bed shops we visited. Got a great deal .would use again.”

Posted 1 week ago

“Good priced mattress friendly helpful staff at the shop fast delivery Would highly recommended friends and family.”

Posted 2 weeks ago

“A huge thank you to Dominic and the 2 guys who delivered my 2 beds nothing was too much trouble very professional and helpful in what was a very stressful time for my husband and myself 5 stars all the way ⭐️⭐️⭐️⭐️⭐️”

Posted 2 weeks ago

“We are very happy with our mattress. The customer service was excellent and the information given was spot on. Everyone was professional, helpful, welcoming and polite would recommend them to anyone.”

Posted 2 weeks ago

“Good advice from Matthew, and great service.”

Posted 3 weeks ago

“Excellent personal service from Matthew in the shop to the delivery guys, who have been part of the business for many years. We are repeat customers & recommend the business to others, which says it all.”

Posted 3 weeks ago

“Top marks for personal & professional approach to our needs. Excellent service.”

Posted 4 weeks ago

“Very helpful when choosing a mattress and a great price very good customer care and support would highly recommend this store.”

Posted 4 weeks ago

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The Bed and Mattress Centre is rated 4.9 based on 550 reviews