The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.94

4.9 Rating 1,114 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

4.9

Based on 1,114 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01243 775151

Write Your review

Tell us how The Bed and Mattress Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was amazing. Very knowledgeable about their products. New mattress delivered 2 days after ordering and old mattress taken away. Delivery team were very helpful. Highly recommend this company.”

Helpful Report

Posted 1 month ago

“Highly recommended! Fast and efficient delivery. The service was very friendly, and all necessary information was clearly explained. A smooth and stress-free shopping experience!”

Helpful Report

Posted 1 month ago

“Very helpful staff, good selection in stock free delivery locally”

Helpful Report

Posted 1 month ago

“Brilliant service throughout.Great mattress at very competitive price.Excellent delivery service rang when they said they wood and delivery guys were very helpful and friendly.Rare to find this sort of service these days.I would highly recommend this company.”

Helpful Report

Posted 1 month ago

“Very good in store help and advice. Delivered on time and the delivery guys were brilliant, so friendly and helpful, they moved our bed for us (too heavy for us) and offered to repair and refit our headboard which we gladly accepted. Altogether a wonderful service, thank you.”

Helpful Report

Posted 1 month ago

“Matthew was, as usual, (I’ve been buying beds and mattresses off him for many years) helpful, patient and diligent. He susses what you need, pragmatically evaluates the options and delivers the goods, very efficiently! I bought two new divan beds with mattresses, they were delivered within the agreed time period by two extremely personable and helpful guys, and I’m absolutely thrilled with them. Great value too, a cracking product, thank you!”

Helpful Report

Posted 1 month ago

“Excellent service....great advice and a very competitive price 👏”

Helpful Report

Posted 1 month ago

“Great service gave us a quote , honoured quote which inc discount. Delivered x unpacked to upstairs No quibbles took away old mattress, from upstairs. Polite respectful efficient. Expensive gel mattress 'milly' well recommend very comfortable and supportive. Be prepared for a smell for a few days that settles eventually. Luckily weather good so room well ventilated. Thank you all”

Helpful Report

Posted 1 month ago

“In this day of such dominant internet shopping so good to have friendly face to face service with excellent advice at the Bed and Mattress Centre. I am delighted with my new mattress.”

Helpful Report

Posted 1 month ago

“We were made to feel very relaxed and not pressured at all when visiting the showroom. There are a great selection of beds and Matthew made us feel so very welcome. He gave us time to try out all the beds we liked and guided us with our preferences , the result being that we have chosen the perfect bed for us and we are very happy customers. We would also like to add that the rest of the team were so extremely helpful too. A shout out to the two delivery men as well. They were so polite, friendly and very careful not to scratch our walls when removing the old bed and placing the new one in our bedroom. We would highly recommend The Bed and Mattress Centre to anyone looking for a new bed. Kevin & Alison”

Helpful Report

Posted 1 month ago

“From showroom to bed installation a professional service. Initial visit to showroom I didn't feel under pressure to buy. The range of beds are I felt superior to other bed stores. So really impressed overall.”

Helpful Report

Posted 1 month ago

“Lots of good advice our last purchase cost a lot less than I expected it has really helped my back and is very comfortable”

Helpful Report

Posted 1 month ago

“I was moving to a small property and needed a bed with storage space and a new mattress. The guys at The Bed and Mattress Centre were brilliant. With their help and advice I chose the perfect bed with loads of storage space and I treated myself to a beautiful new mattress to go with it. The bed and mattress were delivered on the promised date and the delivery team were brilliant. Moving house can be a very stressful time so receiving such great reliable service from this company was amazing. Thank you”

Helpful Report

Posted 1 month ago

“I have used these guys for many mattresses over the last 5 years. Always great service at great prices. Would highly recommend 🌟 🌟 🌟 🌟 🌟”

Helpful Report

Posted 1 month ago

“The wonderful bed I bought from you was for the guest room. Four family members old and young young have already slept in it and all have really slept well. So many thanks 😊”

Helpful Report

Posted 1 month ago

“We love our new mattress! We experienced excellent service from the Bed and Mattress Centre. They are a really friendly team, very responsive to communication and great delivery. Would highly recommend :)”

Helpful Report

Posted 1 month ago

“We have purchased mattress’s from this company for over 20 years to replace or just update what we had. The service has always been excellent and the staff always ready to accommodate our needs. So a big thank you to every member of the team.👍🏻”

Helpful Report

Posted 1 month ago

“This was a returning visit as have a couple of mattresses over the years. Yet again a very happy customer. Great service, great product and fab delivery service, thank you👍☺️”

Helpful Report

Posted 2 months ago

“My new bed is great. It was delivered and assembled in no time. It is in my guest room and has already been used by family and friends with no complaints! It wasn't cheap but you get what you pay for and it's quality shows. Plenty of storage and style. Thanks. 🙂”

Helpful Report

Posted 2 months ago

“We've been buying beds and mattresses from here for many years - for our whole family. Personal advice, great value, superb delivery options with timed delivery slots. Matthew goes above and beyond, thanks again.”

Helpful Report

Posted 2 months ago

The Bed and Mattress Centre is rated 4.9 based on 1,114 reviews