The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.94

4.9 Rating 1,133 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

4.9

Based on 1,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

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“No complaints whatsoever about the whole process. Top marks.”

Helpful Report

Posted 4 years ago

“Great service and delivery by two very helpful lads. Would def recommend this company. Good selection of beds and headboards at reasonable prices.”

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Posted 4 years ago

“Very pleased”

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Posted 4 years ago

“Very good service and easy to deal with thanks”

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Posted 4 years ago

“Very happy with the service you provided, the delivery guys were friendly would thoroughly recommend.”

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Posted 4 years ago

“Bed & Mattress Centre very knowledgeable and helpful. Buying a new bed is never easy and takes time to get used to. Bed is a little higher than we expected but very comfy. Slight problem with levelling as we are in very old house with sloping wooden floors, rectified with wedges. Bed fitters very pleasant and efficient.”

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Posted 4 years ago

“The mattress we bought is the most comfortable mattress we’ve owned. Delivery was quick and Matt was very helpful.”

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Posted 4 years ago

“Excellent service and very polite and courteous staff. Would definitely recommend the company to friends”

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Posted 4 years ago

“If there were 6 stars this company would get them! Wonderful customer service from the moment I stepped into the shop. Daniel couldn't have been more helpful in the showroom on my visits and Dominic was very accommodating with the delivery time. Delivery was swift and the delivery guys were fantastic - very personable and accommodating despite having to struggle with torrential rain. I wouldn't hesitate to recommend this company and am delighted with my purchase.”

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Posted 4 years ago

“Very helpful customer service, quality outstanding and delivery was very quick from ordering the bed. Delivery was efficient and would thoroughly recommend this company. Just love the bed!”

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Posted 4 years ago

“It was such a pleasure to deal with such a professional company. Certainly know there stuff. Always keep there promise on delivery times. So unusual in this day & age. Have recommended to several of my friends. Also much better to deal with small local company.”

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Posted 4 years ago

“I bought a king size oak bed and mattress. I am extremely pleased with product, the value for money, and the delivery and installation which was superb. The bed was delivered, built and the old bed removed within an hour”

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Posted 4 years ago

“Dominic was very helpful with no pressure. Mattress delivered two days later, installed efficiently and all packaging taken away. Overall a very satisfactory experience.”

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Posted 4 years ago

“Contacted the Bed and Mattress Centre by Messenger to find out their opening hours. Pleasantly surprised by the speed of their reply. Drove along the same day to look for a replacement mattress for a bed in our caravan. Customer service was very professional. We were given advise based on the information we gave and 20 minutes later walked away with our new mattress. The Centre looked like it held good quality stock. We are certainly pleased with our purchase.”

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Posted 4 years ago

“Great product. Efficient and friendly team who delivered and built the frame. Took away old bed for recycling. Tidied up too. Highly recommend.”

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Posted 4 years ago

“I recently purchased a mattress . The service and advice given to me in the shop was excellent . Just the right amount of attention to ensure I did not feel pressurised to buy and felt confident that I was making the right choice for my needs. The price was also very acceptable . I am now having a very comfortable nights sleep and I am very pleased with my purchase.”

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Posted 4 years ago

“great service”

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Posted 4 years ago

“Wonderful customer service in store, even at busy times. Good quality beds and mattresses. Fast delivery and would highly recommend. Thank you.”

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Posted 4 years ago

“Very helpful when I explained my requirements. Delivery service prompt and efficient. Happy to recommend them to anyone in the future.”

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Posted 4 years ago

“The mattress is good but the first one was too big, response from the shop was very abrupt, and somewhat disbelieving - the next day it was resolved but I was left feeling rather annoyed at the disbelief and questionning”

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Posted 4 years ago

The Bed and Mattress Centre is rated 4.9 based on 1,133 reviews