The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.94

4.9 Rating 1,097 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

4.9

Based on 1,097 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a wonderful service we got at Bed and Mattress. Great advice, super products and timely delivery by friendly and helpful staff. Thank you so much.”

Helpful Report

Posted 6 days ago

“Really friendly and welcoming. Excellent knowledge and match your needs to the best bed. Solid hard wearing beds and delivered in just 2 days. Awesome customer service, we keep coming back to this place for all our bed needs. Thanks guys. Great personal touch, can’t recommend enough x”

Helpful Report

Posted 1 week ago

“Excellent customer service, great knowledge and Matthew was able to help me with my bespoke needs. Highly recommend to anyone looking for a new mattress. Big thank you!”

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Posted 1 week ago

“Customer service was amazing. Very knowledgeable about their products. New mattress delivered 2 days after ordering and old mattress taken away. Delivery team were very helpful. Highly recommend this company.”

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Posted 1 week ago

“Highly recommended! Fast and efficient delivery. The service was very friendly, and all necessary information was clearly explained. A smooth and stress-free shopping experience!”

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Posted 1 week ago

“Very helpful staff, good selection in stock free delivery locally”

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Posted 1 week ago

“Brilliant service throughout.Great mattress at very competitive price.Excellent delivery service rang when they said they wood and delivery guys were very helpful and friendly.Rare to find this sort of service these days.I would highly recommend this company.”

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Posted 1 week ago

“Very good in store help and advice. Delivered on time and the delivery guys were brilliant, so friendly and helpful, they moved our bed for us (too heavy for us) and offered to repair and refit our headboard which we gladly accepted. Altogether a wonderful service, thank you.”

Helpful Report

Posted 2 weeks ago

“Matthew was, as usual, (I’ve been buying beds and mattresses off him for many years) helpful, patient and diligent. He susses what you need, pragmatically evaluates the options and delivers the goods, very efficiently! I bought two new divan beds with mattresses, they were delivered within the agreed time period by two extremely personable and helpful guys, and I’m absolutely thrilled with them. Great value too, a cracking product, thank you!”

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Posted 2 weeks ago

“Excellent service....great advice and a very competitive price 👏”

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Posted 2 weeks ago

“Great service gave us a quote , honoured quote which inc discount. Delivered x unpacked to upstairs No quibbles took away old mattress, from upstairs. Polite respectful efficient. Expensive gel mattress 'milly' well recommend very comfortable and supportive. Be prepared for a smell for a few days that settles eventually. Luckily weather good so room well ventilated. Thank you all”

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Posted 2 weeks ago

“In this day of such dominant internet shopping so good to have friendly face to face service with excellent advice at the Bed and Mattress Centre. I am delighted with my new mattress.”

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Posted 3 weeks ago

“We were made to feel very relaxed and not pressured at all when visiting the showroom. There are a great selection of beds and Matthew made us feel so very welcome. He gave us time to try out all the beds we liked and guided us with our preferences , the result being that we have chosen the perfect bed for us and we are very happy customers. We would also like to add that the rest of the team were so extremely helpful too. A shout out to the two delivery men as well. They were so polite, friendly and very careful not to scratch our walls when removing the old bed and placing the new one in our bedroom. We would highly recommend The Bed and Mattress Centre to anyone looking for a new bed. Kevin & Alison”

Helpful Report

Posted 3 weeks ago

“From showroom to bed installation a professional service. Initial visit to showroom I didn't feel under pressure to buy. The range of beds are I felt superior to other bed stores. So really impressed overall.”

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Posted 3 weeks ago

“Lots of good advice our last purchase cost a lot less than I expected it has really helped my back and is very comfortable”

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Posted 3 weeks ago

“I was moving to a small property and needed a bed with storage space and a new mattress. The guys at The Bed and Mattress Centre were brilliant. With their help and advice I chose the perfect bed with loads of storage space and I treated myself to a beautiful new mattress to go with it. The bed and mattress were delivered on the promised date and the delivery team were brilliant. Moving house can be a very stressful time so receiving such great reliable service from this company was amazing. Thank you”

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Posted 3 weeks ago

“I have used these guys for many mattresses over the last 5 years. Always great service at great prices. Would highly recommend 🌟 🌟 🌟 🌟 🌟”

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Posted 3 weeks ago

“The wonderful bed I bought from you was for the guest room. Four family members old and young young have already slept in it and all have really slept well. So many thanks 😊”

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Posted 4 weeks ago

“We love our new mattress! We experienced excellent service from the Bed and Mattress Centre. They are a really friendly team, very responsive to communication and great delivery. Would highly recommend :)”

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Posted 4 weeks ago

“We have purchased mattress’s from this company for over 20 years to replace or just update what we had. The service has always been excellent and the staff always ready to accommodate our needs. So a big thank you to every member of the team.👍🏻”

Helpful Report

Posted 1 month ago

The Bed and Mattress Centre is rated 4.9 based on 1,097 reviews