The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 994 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What lovely gentleman to deal with. Very easy ordering, collecting, communication and a great mattress at a reasonable price. Having the option to buy goods the old fashioned way without frustrating online shopping. I really recommend them to everyone. I am still in the process of cleaning and putting together my new French bed and will upload a photo when it's all finished. Thankyou, Lavinia”

Helpful Report

Posted 1 year ago

“Excellent service and product”

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Posted 1 year ago

“Excellent service, bed was delivered right on time .”

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Posted 1 year ago

“Great customer service, great product. Very happy with new mattress and how we were treated in the store. Delivery quick and friendly, 5 star.”

Helpful Report

Posted 1 year ago

“What lovely gentleman to deal with. Very easy ordering, collecting, communication and a great mattress at a reasonable price. Having the option to buy goods the old fashioned way without frustrating online crap. I really recommend them to everyone. I am still in the process of cleaning and putting together my new French bed and will upload a photo when it’s all finished. Thankyou, Lavinia”

Helpful Report

Posted 1 year ago

“Very helpful and patient shop assistants. Got just the bed I wanted/needed.”

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Posted 1 year ago

“Had exactly the bed I was looking for in stock. Really happy with the quality and price. Delivery organised within days. The 2 delivery guys arrived on time and were so polite, friendly and helpful. Thank you all.”

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Posted 1 year ago

“Excellent service always from this company. Always accommodating to changes of plans brought on by weather/health issues or life in general. We feel very reassured when we buy a bed from them. If we had more bedrooms to fill we would only buy the necessary beds from them!”

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Posted 1 year ago

“The service and approach is really good, so much so we have bought 3 beds from here. Like the fact based discussion vs a sales approach. And prices are good value and the installation service is 5 star. Great place.”

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Posted 1 year ago

“Bought a new mattress last week, and it’s so comfy I might never leave my bed again. Delivery was so fast I barely had time to clean under the old one. Shoutout to Matthew in the shop—he’s the kind of guy who makes mattress shopping weirdly enjoyable. Sleep goals achieved!”

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Posted 1 year ago

“Very helpful service, prompt attention, friendly advice. Mattress was in stock for us to take away. Highly recommended.”

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Posted 1 year ago

“We love the service at The Bed and Mattress Centre, so much so we have bought 3 beds there! I like the no sales pressure and dealing in facts vs. pricing. And the delivery and install service is second-to-none with a delivery slot time that they turn up in and spotless work. Highly recommend to use them.”

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Posted 1 year ago

“Great customer service and service, we have purchased many beds from them and never had any issues 5 Star company”

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Posted 1 year ago

“Another very happy purchase from The Bed and Mattress Centre. Matthew suggested a couple of suitable mattresses, not the most expensive, left me to try them out and I made a choice. Delivery was as scheduled, the delivery men were courteous, quick but careful up a difficult staircase and my new mattress is so comfy. Strongly recommend.”

Helpful Report

Posted 1 year ago

“I am very happy with my purchase,amazing service great quality bed and mattress.Great delivery people built it highly recommend. 5 stars for everything ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Very helpful when choosing s bed & mattress. Delivered and assembled quicker than expected. Very pleased with service.”

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Posted 1 year ago

“Wonderful service with lots of useful advice. This is the third mattress/bed that we have bought from the Bed&Mattress Centre, and they are always spot on. Prices seem competitive, even offered us a discount unprompted when we said we could take the mattress directly and did not need the delivery. They were also extremely generous when we were helping our Ukrainian family furnish their flat...the Bed&Mattress Centre gave them a superb mattress that had been returned unused as a customer had changed their mind on model, B&M only charged for delivery. Thank you.”

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Posted 1 year ago

“Very helpful, happy with service and price”

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Posted 1 year ago

“We returned to The Bed&Mattress Centre to buy a decent mattress for the spare bed, as when we shopped with them previously a few years ago the advice and service was really excellent. Once again, excellent advice given and we quickly made a good choice. Mattress delivered on time and delivery chaps were excellent, very friendly and gave great advice on mattress care. Lobely nigts sleeping on new mattress too, another good product at a great price. We will definitely be back for our next mattress in due course too! Wouldn't go anywhere else and I'd highly recommend this store.”

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Posted 1 year ago

“Quick and efficient delivery at correct time, with useful advice on mattress care.”

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Posted 1 year ago

The Bed and Mattress Centre is rated 5.0 based on 994 reviews