The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 887 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 887 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company to deal with. Very knowledgeable. In day of delivery the team got stuck in heavy traffic and kept me updated as best they could. Excellent customer service from beginning to end”

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Posted 9 months ago

“The bad and mattress are lovely”

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Posted 9 months ago

“Fantastic service”

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Posted 9 months ago

“This is the third mattress we’ve purchased from Matthew and the team as we’ve got them in our static caravan and at home. Top quality mattresses and service was excellent. They listened to our requirements and gave knowledgeable advice on what would suit us best. No pressure sales and genuinely friendly people. Would thoroughly recommend.”

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Posted 9 months ago

“Very friendly and efficient service. Very quick delivery also. Highly recommend.”

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Posted 9 months ago

“Generally good customer service. Delivery had to be negotiated since the mattress wasn't ready to be picked as agreed upon. Also mattress quite pricy really but to do with European size. We should NEVER have left the EU!!! Delivery men did communicate well and were on time. Sadly disposing of my old mattress would have been charged at £50..... sadly no customer service there! All in all not bad but could be improved upon!!”

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Posted 10 months ago

“Fantastic company, fantastic customer service, nothing was too much trouble, I would thoroughly recommend them. Thank you once again”

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Posted 10 months ago

“Excellent service and product, would have no hesitation to recommend.”

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Posted 10 months ago

“Nice bed, just what we wanted. Delivered on time as arranged by very pleasant and helpful chaps. Price was high but you get what you pay for. And we did!”

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Posted 10 months ago

“Excellent service from sales staff down to the very pleasant delivery men.”

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Posted 10 months ago

“Excellent customer service when we walked in, other bed places are pushy but found Matthew very informative. The two men who installed the bed were polite, quick and professional.”

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Posted 10 months ago

“Fab helpful staff from the shop to delivery and assemble Very happy with the product, this is my second purchase from the company and would highly recommend”

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Posted 10 months ago

“We spent a long time choosing a mattress, we were not pressurised at all. The staff were very helpful and after we had chosen a mattress delivery was prompt. Straight up our very steep stairs and onto our bedframe.”

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Posted 10 months ago

“So happy with my new mattress 🏆 lovely staff and delivery guys very friendly 😊. Thank you indeed!!!”

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Posted 10 months ago

“Super happy, great customer service, in store and delivery. Would definitely buy again”

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Posted 10 months ago

“Couldn’t be more helpful and very informative and knowledgeable great service. Explained that we both suffer with bad backs and were looking for something that would accommodate this, can honestly say I have had fewer problems since purchasing our mattress.”

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Posted 10 months ago

“We explained what we wanted and were shown options along with explanation. We were given the time to try the options with no pressure. Answered all questions. Price was great. Delivery was professional. Very happy with the mattress!”

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Posted 10 months ago

“We were very pleased with the customer service that we received regarding our mattress. The delivery gentlemen were very prompt and careful. We would definitely recommend your company to anybody.”

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Posted 10 months ago

“The help I received from Daniel and the delivery men was excellent. Daniel helped me to find the best mattress to suit my needs and after getting used to it am more than happy with my choice. Will definitely recommend the store and the product.”

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Posted 10 months ago

“We are delighted with our purchase of both bed and mattress . This is a very profesional outfit and cannot fault them in any way. The people we were in contact with during our purchase were very friendly and so helpful. Highly recommend the bed and mattress centre. Keep up the good work guys.”

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Posted 10 months ago

The Bed and Mattress Centre is rated 5.0 based on 887 reviews