The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.93

4.9 Rating 559 Reviews

98 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

4.9

Based on 559 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great guys who understand what it is I need. I always go back to them even when I move a bit further away. Thank you”

Helpful Report

Posted 4 months ago

“Knowledgable, not pushy sales, matched me to the mattress based on need and budget; super flexible and easy delivery arrangements and really friendly, professional delivery team. Just as good and better on price as other mainstream places plus no silly lead times for delivery”

Helpful Report

Posted 4 months ago

“Absolutely delighted with the service we received in store but more importantly by the quality of the double bed and mattress. The guys who run the business are very knowledgeable and helped us choose a wonderfully upholstered Ottoman double bed and very comfortable mattress. They fulfilled the design brief and yet kept it affordable. They were also really helpful with the delivery date. We are very pleased. The only thing we have done is to secure the headboard.”

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Posted 4 months ago

“My youngest needed a new bed, old bed was a creaking chipboard thing and could feel springs on the mattress. Lots of choices here we got a lovely pocket sprung ,memory foam mattress and a solid wood beadstead. Both available to take away.”

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Posted 5 months ago

“Excellent experienced person led us to exactly what we needed , my grown up son was extremely happy and had lots of good night sleeps , thankyou to matthew”

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Posted 5 months ago

“We bought two mattresses..... both firm but not too firm. Keenly priced including disposal of old mattresses. Friendly service both in-store and from delivery team. Will, when necessary, return. This business clearly relies heavily on repeat business and word-of-mouth recommendations, evidenced by those we see returning when we have been in-store.”

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Posted 5 months ago

“Bought a bed, mattress & pillows recently, very happy with our purchases. Staff very helpful & informative without being pushy. Delivery guys friendly & respectful while in our property. Would definitely recommend.”

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Posted 5 months ago

“What lovely people they are here; what great after-service too. Daniel went above and beyond to help us when we needed to change things around with different head boards and fittings etc. I can’t thank them enough.”

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Posted 5 months ago

“Very helpful, they had bed stored for us as we were not ready. Great delivery service, called before they turned up. Took shoe's off. A1 all round.”

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Posted 5 months ago

“We cannot fault the service given by the guys at The Bed and Mattress Centre. We’ve bought several mattresses from them over the years, including one for our caravan. Following issues with a faulty mattress they replaced it quickly and we were also impressed by the delivery guys. Absolutely exceptional customer service!”

Helpful Report

Posted 5 months ago

“Excellent service from the guys. Delivery was very prompt. If you need a new bed or just a mattress go to the Bed and Mattress Centre”

Helpful Report

Posted 5 months ago

“Wonderful experience from start to finish”

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Posted 5 months ago

“Customer service was really good, very informative about different types of mattress”

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Posted 5 months ago

“Very helpful and friendly from start to finish. Offered us the right advice to help us decide on the ideal bed. Highly recommended.”

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Posted 5 months ago

“We were not pressurised to buy but were given very helpful advice.”

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Posted 5 months ago

“Impressed with the 2 guys who delivered and installed my bed. They were quick and efficient clearing away the rubbish, very pleased with the bed and installation.”

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Posted 5 months ago

“Excellent service, did their utmost to keep us happy and under budget, 3rd mattress from them in 15 years and happy to recommend. Thanks lads.”

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Posted 5 months ago

“Matt and his team were wonderfully helpful when buying and delivering my new bed, this is the second bed I have bought from the Bed and Matress centre, always pleased with the product and service received.”

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Posted 5 months ago

“The staff were very helpful and went above and beyond. I cannot thank them enough for their help and would definitely recommend. I would trust there knowledge and expertise and will be sure to use them again”

Helpful Report

Posted 5 months ago

“Dan was really helpful and knowledgeable. I bought both a double MLILY mattress and two pillows for a great price. They were ordered in and delivered quickly at my convenience. I would highly recommend them.”

Helpful Report

Posted 5 months ago

The Bed and Mattress Centre is rated 4.9 based on 559 reviews